Emanualsonline Reviews 69

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Scammers thief’s liars don’t buy a manual they will lie and said you signed up and after you pay there is NO manual it’s a scam there is NO manual there over ten months I found out they have been taki... See more

Rated 2 out of 5 stars

- Portion of manual that I needed was very close to illegible (scan quality of original document was too low for fine detail). - Couldn't see enough in preview to know if I was really going to g... See more

Rated 2 out of 5 stars

Extremely complicated. Where to even start???? You almost need a PhD in Computer Software Engineering in order to use this manual system. You have to download a virtual machine which is a lousy start... See more

Rated 1 out of 5 stars

Bought a Service and repair manual. Contained no servicing specs or guide on servicing. Contacted their support who agreed that the product was not as sold as desribed, so offered me some files which... See more

1.4

Bad

TrustScore 1.5 out of 5

69 reviews

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Rated 1 out of 5 stars

Probable scam, my credit card was hacked.

Sent me a manual for the wrong car, looked like it had been scanned by hand. When I asked for the correct manual, they wanted me to download 'special software' to enable me to read the manual. I asked repeatedly for a PDF file, but they wouldn't send it. Just insisted that I must download their special software (I didn't). Maybe just a coincidence (ha!), but one week later, my Visa card, which I've had for about 10 years without any problems, got hacked and someone tried to make $1800 worth of internet purchases.

Look at the reviews, here on Trustpilot and other sites - so many 5 star reviews, without specific product descriptions, and written in very bad English.

I'm pretty sure this company is a scam, just skimming and phishing. DO NOT DOWNLOAD ANY SOFTWARE FROM THEM!

August 3, 2018
Unprompted review
Rated 5 out of 5 stars

Value-priced

This manual is one of the best I have found so far online, the cost of the manual is perfect and will for sure help to save some cash, I would recommend for many truck drivers this manual for sure based on cost and information.

April 6, 2018
Unprompted review
Rated 1 out of 5 stars

If I could I would give ZERO start to…

If I could I would give ZERO start to this scamming company. This t wats with fake phone numbers and addresses ripping people from money. I tried to download manual for my car 12gb of data and every time download stops at 8%. Tried 5 time and I was unable to download full 12gb. Opened case with PayPal .

March 28, 2018
Unprompted review
Rated 1 out of 5 stars

Don't believe the Instant Download…

Don't believe the Instant Download promised on their website. I put an order in and paid for it at 10:29am for very urgent job I was doing. In the next half hour I sent two emails to them explaining that if I didn't get the download link by return they'd need to cancel the order because I'd have to go elsewhere. The download link arrived at 14:01, just over 3.5 hours after I'd placed the order. By this time I'd ordered a manual elsewhere, got the download link in minutes and done the job so I could get the vehicle MOT'd.I therefore contacted the company twice more, explained that I hadn't downloaded the manual and asked for a refund. They refused!

March 21, 2018
Unprompted review
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Rated 1 out of 5 stars

Useless manual

Downloaded the manual 5256 pages, no problem But the manual was without any index no hyperlinks only Adobe search function!! Impossible to use with a computer
Must be fake reviews, never seen a manual like this

Regards
Seppo

March 10, 2018
Unprompted review
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