eM Client Reviews 12,271

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's user-friendliness, noting its ease of setup and configuration, and its ability to manage multiple email accounts efficiently. Many appreciate its comprehensive features, including excellent organizational tools, customization options, and robust integration capabilities, often finding it a superior alternative to other email clients. However, some customers also noted occasional issues with the app, such as slow performance, difficulties with search functionality, and problems with specific features like printing emails or managing contacts. A few users experienced glitches with email synchronization, attachment rejections, or inconsistencies in text formatting and keyboard shortcuts.

What people talk about most

User experience

Consumers generally express satisfaction with the user experience, highlighting its efficiency, stability,... See more

Application

People report ambiguous experiences with the app. While many praise its user-friendly interface, integration... See more

Website

Customers had ambiguous experiences with the website. While some reviewers praised its design, features, and... See more

Product

Clients share ambiguous opinions on the product. Many reviewers praise it as an excellent, stable, and... See more

Customer communications

Users describe ambiguous interactions with contact features. Some reviewers appreciate the compatibility with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The email and calendars are great and easy to use. The new "other" tab is useful and while I didn't appreciate it at first it's a good way to get spam out of sight without creating rules that conflict... See more

Company replied

Rated 4 out of 5 stars

It truly is the best integrated email platform on the market that no one knows about. On a Mac, it allows me to have all my email accounts in one place and offers excellent organization tools and cust... See more

Rated 4 out of 5 stars

Mostly ok. Feature set exceeds my needs. I did experience an issue in printing an email out of a conversation to pdf on iOS and iPadOS. hit print. Then expand the preview to save as pdf. The doc... See more

Company replied

Rated 4 out of 5 stars

Pros and cons... Might be an issue of my email provider but calendars and appointments are not very easy to update/ cancel, the time zone is not working properly and can be messy to use with Teams. Al... See more

Company replied


Company details

  1. Software Company

About eM Client

Written by the company

Boost your email

eM Client is a powerful email client for Windows and macOS, with a clean interface and features that will skyrocket your productivity.

eM Client also offers calendar, tasks, contacts, notes, and chat.

It's a user-friendly replacement for existing email clients with unmatched compatibility.

For professionals and home users alike.



🔸 Super simple setup
🔸 Message encryption
🔸 Fully customizable interface
🔸 Instant translation of emails
🔸 Watch for Reply and Snooze function
🔸 Advanced attachments management


Money-back guarantee

We offer a 30-day money-back guarantee!

In addition to our free 30-day trial, we also offer a 30-day money back guarantee. If for any reason you're unsatisfied with your purchase and you would like a full refund, please submit a request within 30 days of your purchase.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

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Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Bugs with rules not copying emails from IMAP account to a Local Folder

1. I am still having a bug where the Rules are not not copying my IMAP emails to a local folder.

2. There needs to be a shortcut to get back to the top level local folder, or a designated folder.

April 20, 2026
eM Client logo

Reply from eM Client

Hi Jimmy, thank you for your feedback.
We're sorry to hear you've had issues with the app.

1. If your Rule isn't working as intended, we will need more details. It looks like you've reached out to our support team at info@emclient.com, but you haven't responded to their offer of remote assistance through TeamViewer (which is normally available to users with active VIP support only). If you'd like to proceed with the troubleshooting, please let us know.

2. While there isn't this exact shortcut available for local folders, you can use the "Go to folder" keyboard shortcut ("G") to quickly switch to any folder. You can also post your idea as a feature request to our Sleekplan and include more details. This way, other users can add their vote as well. This helps our developers prioritize improvements for future updates: https://emclient.sleekplan.app

Rated 2 out of 5 stars

Still having hard getting used to using…

Still having hard getting used to using em Client.

February 18, 2026
eM Client logo

Reply from eM Client

Hi Gary, thank you for your feedback.

Is there something specific you're having issues with? We'd be happy to provide assistance if you reach out to us via info@emclient.com.

Rated 5 out of 5 stars

Love it

Love it, I only mis the option for a free mail so i can ditch hotmail.

Or i have not found the option yet

but a great service and program

April 19, 2026
Rated 4 out of 5 stars

Email and calendars are great with Other tab recently added

The email and calendars are great and easy to use. The new "other" tab is useful and while I didn't appreciate it at first it's a good way to get spam out of sight without creating rules that conflict with my mail server (our fault, not eM's). I am still baffled at why eM Client needs my location so frequently.

April 5, 2026
eM Client logo

Reply from eM Client

Hi Giorgio, thank you for your review.

Could you please explain what you mean by the app requesting your location? We’re not sure what feature this could possibly be, so if you could send a screenshot to info@emclient.com, we would be glad to assist you further. Thank you!

Rated 3 out of 5 stars

I do like your platform

I do like your platform, but having a few issues. On quick text, it changes the font when you revise statements within the text. Also, I've saved my favorite font in the settings, but it doesn't seem to apply it 100% of the time. Also, it works on my pc, but on my laptop, I can't get em client to even come up. Not sure what that issue is about.

April 19, 2026
eM Client logo

Reply from eM Client

Hi Frank, thank you for your review.
We're sorry to hear you've had issues with the app.

If your selected font doesn't appear everywhere, please make sure you set it up in Settings>Mail>Compose and not only in Settings>Mail>Read.
If the issue persists, please reach out to our support team at support.emclient.com. You can report it together with the Quick text issue, and the app not opening on your laptop - we'd be happy to assist you further.
Please include your OS version, app version and details about all of the issues mentioned. Thank you!

Rated 4 out of 5 stars

It works ok..but the vertical scroll still sucks …

It works ok..but the vertical scroll bar is so narrow it is useless.

Also only 2 emails for free is not enough.

Edit.. Eclient advised me to “use wide scroll bar option” I did.. it is NO WIDER. If that is the best eClient can do they need to invest in some actual programming talent. It sucks to scroll thru hundreds of emails with a scroll bar 1/128 inch wide.. THAT CANNOT BE WIDENED EVEN IN WIDE SCROLL BAR MODE.

April 18, 2026
eM Client logo

Reply from eM Client

Hi, thank you for your review.

The scrollbar width can be changed in Settings>Appearance>Lists. In the "Item Lists Properties", change the "Scrollbar style" to "Use wide scrollbars". Alternatively, you can use the scroll wheel on your mouse.

If you're interested in a paid license with unlimited accounts and all of the advanced features, you can follow us on social media or subscribe to our newsletter for information about future discounts.

Edit: The wide scrollbar should be significantly wider than the default one. Please reach out to us at info@emclient.com and send us a screenshot with your scrollbar visible, we'd be happy to look into it.
Also, please note that you can also use your keyboard (Page Up/Down and arrows) for scrolling, as well as the scroll wheel on your mouse - you don't have to actually hold and drag the scrollbar if that is too difficult.

Rated 4 out of 5 stars

So far it's been great. Wish I could trial.

So far it's been great. I'm very close to purchasing but wish I could trial it out first. I think I accidently declined the trial when I first downloaded.

April 19, 2026
eM Client logo

Reply from eM Client

Hi Jon, thank you for your review.
We're glad to hear you like the app.

The trial begins automatically when you first install the downloaded app and lasts for 30 days - unless you activate a license, which ends the trial. We also offer a 30-day money-back guarantee on all license purchases, allowing you to try the app risk-free and request a refund if you're not satisfied. Feel free to reach out to our sales team at sales@emclient.com, and we’ll be happy to explore alternative solutions with you.

Rated 4 out of 5 stars

Very nice app

Very nice app, including a good calendar. Especially like the tags/colouring in the agenda.
I am using it with a mailbox.org account.

April 5, 2026
Rated 3 out of 5 stars

I liked it but it stopped on April 14

I liked it but it stopped on April 14. I don’t know why?

April 15, 2026
eM Client logo

Reply from eM Client

Hi Lucy, thank you for your review.
We're sorry to hear you've had issues with the app.

We'd be happy to help you troubleshoot if you reach out to us at info@emclient.com with more details about the issue, including your OS version, app version and your Operations log. Go to Menu>Operations>Log>Copy log. Then paste the log into a blank .txt file and share it with us.

Rated 5 out of 5 stars

My company has switched from Outlook to…

My company has switched from Outlook to eM Client. We prefer the ease of syncing accounts to different servers, searching all accounts at once, the stability, the lifetime licenses, the HTML access to the email content, the high-level of experience control in the settings. We prefer the predictability, data control, and security it offers our business. We also very much like how easy it is to migrate absolutely everything out of Outlook into eM Client, so there's no downtime for usual transitions.

April 4, 2026
Rated 5 out of 5 stars

eM Client,

eM Client,

I find this is very easy to use and doesn't have the problems other email providers have in receiving and delivering mail.

April 17, 2026
Rated 5 out of 5 stars

Det bedste email program

Det er det bedste mail program jeg nogen sinde har haft, og så er det europæisk. bedre en outlook og apple mail

It's the best email program I've ever had, and it's European. Better than outlook and apple mail

April 18, 2026

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