This is my 3rd experience receiving equipment from the EMDR Kit. I reached out regarding a defect in one of my pulsators. The team responded promptly and resolved the matter. This ensured that I was a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
EMDR Kit is a true partner! They build great products, and provide excellent customer service. We have 30+ therapists trained in EMDR and they all use EMDR Kit equipment. All of our offices are full... See more
My docking station stopped working for my EMDR pulsators. I used the form on the app which was easy to use . Within a day EMDR sorted my issue sending me a new docking station free and free delivery.... See more
Company replied
Very impressed with this product so far (full wireless kit), plus it was delivered to me in New Zealand quicker than some local purchases. The app is very easy to use and has been reliable with the tw... See more
Company replied
Company details
Written by the company
At EMDR Kit, we are passionate about designing equipment for EMDR therapists to enhance their therapy sessions while minimizing physical strain. Our mission is to provide you with the most effective tools based on the latest EMDR research and insights. We offer both wireless and classic models to suit your needs. The classic model is operated with a controller, and both versions provide access to visual, tactile, and auditory stimuli when purchased as a complete set. For those who prefer specific stimuli, we also offer standalone pulsators and Light Tubes. At EMDR Kit, we take pride in manufacturing all our products in-house in the Netherlands. We focus on collaborating primarily with local businesses to source our parts, ensuring the highest quality and supporting our community. This commitment allows us to maintain the high standards you expect from our products. We understand that continuous research into EMDR techniques and their effectiveness is crucial. That's why we are dedicated to constantly improving our products to meet your evolving needs, ensuring our equipment incorporates the latest advancements in the field. Customer service is at the heart of what we do. We promise to respond to your inquiries within one business day and are determined to resolve any issues promptly and effectively. Visit our website at www.emdrkit.com for more information about our products. We look forward to supporting you in your important work as an EMDR therapist.
EMDR Kit, Everything you need as an EMDR therapist
Written by the company
- Fast and excellent customer service
- Do not hesitate to contact us. We are always happy to assist, whether you have a question about the EMDR Kit or have a product issue which we can help you with. We always respond within 24 hours.
- Shipping worldwide!
- We ship all over the world for fixed fees.
- Two years warranty
- We offer two years of warranty on our equipment.
- Safe payments
- We make sure payments on our websites are secure and safe. You can pay with creditcard or PayPal and other payment methods.
- 30 day trial period
- You can try out our equipment for 30 days after you have received it. If you do not like it, you can send it back and get a full refund.
Contact info
De Deimten 7, 9747AV, Groningen, Netherlands
- 0507502003
- info@emdrkit.com
- emdrkit.com
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy Customer
I received my order quickly and accurately. The package included helpful instructions and quality materials. This is my second time ordering and I’ve been happy with both experiences.
February 19, 2026
Reply from EMDR Kit
Thank you for this kind review!
How nice to hear that your order arrived fast and accurately.
We are really glad that you are a returning customer of us! 🙂
Team EMDR Kit
very convenient purchase
February 19, 2026
Reply from EMDR Kit
Thank you for the kind review, Marianna! :)
Team EMDR Kit
Reply from EMDR Kit
Bedankt, René!
Team EMDR Kit
Thank you!
I have used your wireless light bar and tappers as a client....so, when it came time to invest in my own tools for my clients I knew what brand I wanted based on my experience. Now, having used the wireless tappers with my own clients, I want to say thank you. They are easy to use and reliable!
February 17, 2026
Reply from EMDR Kit
Dear Andrea,
Thank you for sharing this wonderful review! 🥰
How nice to hear that you have had a first hand experience with our Pulsators before deciding to purchase them.
We are really glad that you like them!
Team EMDR Kit
Speed of Delivery and Customer Service
Speed of delivery from out of the country was 5 star. Customer service is fast and helpful. Plus the tools are nice. They hold up well, they’re not cheaply made and they work so well. I have wireless light tube and the wireless pulsators. The features and applicability to many types of clients and session locations are ideal for my practice.
February 17, 2026
Reply from EMDR Kit
Hi Michael,
Thank you for sharing this amazing and detailed review, we really appreacite it! 🤩
Great to hear that the order has reached you so fast and it is to your liking.
We hope that it will become a great asset in your practise!
Wishing you all the best,
Team EMDR Kit
Really fast delivery and I've noticed…
Really fast delivery and I've noticed improvements on the equipment :)
February 16, 2026
Reply from EMDR Kit
Thank you, Marchien! Amazing to hear that you like the new design! 😊
We wish you all the best,
Team EMDR Kit
Reply from EMDR Kit
Thank you, Alicia!
Whenever it is possible, we ship with priority shipping to make sure that our clients receive their new EMDR Kit within no time! 🙂
Team EMDR kit
Excellent communication and quick…
Excellent communication and quick shipping! High quality and easy to use. The case is high quality, so I don't have to worry about the equipment.
February 2, 2026
Reply from EMDR Kit
Thank you for sharing this wonderful review, Elizabeth! 🤩
We are more than happy that you like your new EMDR Kit!
Team EMDR Kit
Great service.
My experience was absolutely great! My return was handled quickly and the delivery process was stress free. I don't remember the Woman's name who helped me but she was God sent.
Thank you.
Donna Pryor
February 13, 2026
Reply from EMDR Kit
Hi Donna,
We will make sure to let our collegue, Tamara, know about this lovely review! 😊
We are very glad that we could help you arranging the exchange.
Should you need any assistance in the future, we are here to help!
Thank you again,
Team EMDR Kit
I was having issues with my EMDR kit…
I was having issues with my EMDR kit and the company responded quickly to me and helped me get them solved. Greatly appreciated!
March 6, 2026
Unprompted review
Reply from EMDR Kit
Hi Deborah,
It was lovely having a video meeting with you! 🙂
Our Customer Service is always happy to help.
We truly appreacite your kind review!
Thank you again,
Team EMDR Kit
EMDR Kit vs. Competitors
As the owner of a group practice specializing in EMDR therapy, I have purchased light bars from several providers, including EMDR Kit and other competitors. In my experience, EMDR Kit offers the highest quality product. Their light bars are reliable, easy to use, and well worth the investment. I highly recommend them.
February 13, 2026
Reply from EMDR Kit
Hi Liz,
Thank you for this lovely review, we really appreciate your kind words and the recommendations. 🙂
We stand behind the quality of our products and we are proud to offer the most complete and highest quality EMDR equipment!
Your feedback means the world to us.
Thank you again,
Team EMDR Kit
quick delivery great product
they delivery was very quick and the light bar is very sleek looking and nice and portable
February 12, 2026
Reply from EMDR Kit
Hi Bria,
Amazing to hear that your order has arrived fast and you like the design! 🤩
Thank you for sharing your thoughts with the community!
Team EMDR Kit
The kit is very nice
The kit is very nice. Everything works well, the technology is nice. I ran into a small issue which was resolved quickly through the wonderful customer service department.
February 5, 2026
Reply from EMDR Kit
Thank you for this lovely review, it is most appreciated! 🙂
Should you need any assistance in the future, please don't hesitate to reach out.
Team EMDR Kit
The tri pod to my light bar broke and…
The tri pod to my light bar broke and EMDR Kit sent me a new tri pod for free!
January 19, 2026
Reply from EMDR Kit
We are really glad that we could help you, Stephanie! 🙂
Team EMDR Kit
Great product
The "tappers" were larger than I expected, but my patient said they were easier to hold and preferred them to the small ones. The machine is easy to use too. Recommended
February 10, 2026
Reply from EMDR Kit
Thank you for your kind review, Alissa!
Great to hear that your patients liking them and you also find them easy to use. :)
Team EMDR Kit
I absolutely LOVE these buzzies
I absolutely LOVE these buzzies! They are simple to use, my clients love them, AND they deliver a strong and easy to adjust pulse. They are the only buzzies I'll ever buy ever again.
February 10, 2026
Reply from EMDR Kit
Hi Ali,
We just absolutely LOVE your review! 🤩 Thank you so much for sharing it with the community.
We wish you all the best,
Team EMDR Kit
Thank you from Chiang Mai, Thailand
yes, very honest, from Chiang Mai, Thailand. In Sep 2025 we had problem with Customs HS, the kit was surrendered . EMDS Team was/ is very generous and understanding with the problem. Answers from the Team was fast.
February 10, 2026
Reply from EMDR Kit
Hi Chompunoot,
Thank you for sharing this kind review! :)
We are sorry for all the trouble Customs caused you, and we were really happy to be able to help.
Should you need any further assistance in the future, please don't hesiate to reach out to us!
Team EMDR Kit
The EMDR KIT is an incredibly ingenious inventionand a very usful tool!
The EMDR KIT makes bilateral stimulation effective for the client and, as a working tool, it is very comfortable for my hand and me !.. It is very easy to use and works smoothly without any problems
February 9, 2026
Reply from EMDR Kit
Thank you for this lovely review, Anna! 🤩
Amazing to hear that the Set turned out to be a great asset for you and your clients!
We are happy that your hands can finally rest a bit. :)
Team EMDR kit
Reply from EMDR Kit
That is really good to hear Megan! 🤩
Thank you for your feedback.
Team EMDR Kit
works very well
works very well for EMDR no issues with bluetooth, pairs with any pulsators
February 4, 2026
Reply from EMDR Kit
Thank you for sharing this kind review, Gabrielle! 🙂
We are happy to hear that the Wireless Set works for you well.
Team EMDR Kit
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.