I ordered the starter kit for Wegovy for $149. I was unaware you have to have a scale and submit weekly pictures of your weight. I don’t have a scale and don’t want to purchase one. (I get weighed at... See more
Company replied
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See what reviewers are saying
I started using eMed at my company back in 2020 when they were doing Covid testing. Now I've joined the weight loss program and I couldn't be happier with my results. I like that they used a blood tes... See more
Company replied
I have a ridiculous schedule. Got my kit and finally had time to do complete the onboarding and blood draw. At 3AM this morning. The package arrived promptly, the directions were easy to follow. Th... See more
Company replied
so simple even an 82 year-old lady could do it. Covid test preboarding requirement within 24 hours of departing for 52 day cruise around Australia and New Zealand. After flying to Sydney from Seattl... See more
Company replied
4.0
Great
262 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Friendly staff and very easy to…
Friendly staff and very easy to understand the process.
April 3, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
I was asked to setup Video chat and…
I was asked to setup Video chat and once I went thru all the streps to set up video chat I received a call instead!
February 10, 2023
Reply from eMed Labs LLC. (USA)
Thank you for taking the time to provide feedback on your experience with eMed. We’re actively taking measures to simplify our process and user experience, and your feedback is valuable in that process.
We'd love to help and get a better understanding of what happened. If there’s any way we can help now, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
The entire process was made easy
The entire process was made easy.
Our entire group used embed to test for our cruise.
October 16, 2022
Reply from eMed Labs LLC. (USA)
Thank you so much for taking the time to share your positive experience with eMed. We’re so glad we were able to help and hope you had a wonderful time on your cruise!
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Everything was excellent.
February 23, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Expensive but accepted world wide
Expensive but accepted world wide. Glad I could you it before it expired.
February 22, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Quick, easy and professional!
The order recommended by the Celebrity site delivered quickly. On the day of our tests, the wait at the website
was not very long. The proctors were professional and answered our questions. This was the 2nd time we used eMed before our cruise.
Thx! Great value for the price. I highly recommend.
February 22, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help. We hope you had a great time on your cruise!
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
I have used your product twice for cruising
I have used your product twice for the purpose of traveling on two different cruise ships this past summer. The product is easy to purchase online and arrives in two days. A few important details: Read all packaging, Do not open test box without a proctor, download app, and lastly have a stand for your phone or a person to hold your phone during testing. This will make testing process run smoothly. The proctors are clear and very helpful. My husband, two children and myself completed the tests in less then an hour. Immediately after our tests were completed the results were accessible on the app. Since using your product I have recommended emed to some of my friends and they were satisfied with the results of the testing procedure as well.
August 12, 2022
Reply from eMed Labs LLC. (USA)
Thank you so much for taking the time to share your positive experience with eMed. We really appreciate your kind words and hope you had a lovely time on your cruises!
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Mediterranean cruise July 2022:
Last summer we went on a Mediterranean cruise, we needed a COVID test within three days of departure. We left the states earlier than that time limit so we needed to have a test to take with us. We got on line and checked out many companies. Emed seems to be the best we could find. They were extremely easy to use with easy to follow instructions. If still needed I would highly recommend EMED
July 18, 2022
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
How easy it was to do the Covid test
How easy it was to do the Covid test, I was actually worried about something going wrong, 4if us did it together and was done in 1 1/2 hours, not sure you can do anything better!
July 22, 2022
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
No Doctor sees that I did emed
March 2, 2023
Reply from eMed Labs LLC. (USA)
We’re sorry your experience didn’t match your expectations. We’re working hard to improve our services and hope to have the chance to provide a better experience for you in the future. While we don't automatically share any information with your doctor, we do provide a lab report, following the completion of your test session, that you can share at your discretion.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Not sure what I ordered!!!!
I am not even sure what I ordered and when I ordered it. The main reason I didn't respond sooner is for that reason. I think it was free covid tests I order through the Postal service but I am not sure. I do not remember exactly when I ordered them. If it is the tests, I received them in a timely manner. No complaints.
February 28, 2023
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! Here at eMed, we do offer Covid-19 test kits and a telehealth proctoring service. I'm glad your kits arrived on time and without issue.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Great experience however
Great experience however, my PA was unable to hear me from my computer, but I could hear her. She called me on her phone and we were able to complete the review. Not a big problem but according to the program we were all good to go. Easy fix.
January 23, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
I'm sorry but I have no idea what…
I'm sorry but I have no idea what emed.com is. This reminds me of a medical bill that has some practice or company name on it but no indication of the specific doctor, so I don't know what to say.
February 24, 2023
Reply from eMed Labs LLC. (USA)
We're sorry for any confusion. eMed offers Telehealth services. Among those, are certified Covid-19 test results for verified travel, work, or school needs.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Such a pleasant experience
Such a pleasant experience. Friendly, understanding and efficient.
February 27, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Great experience due to wonderful…
Great experience due to wonderful people. They were funny, kind and professional.
February 27, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Great product. Very quick delivery.
So, we purchased emed products via Amazon. We love the very high quality product. Got exactly what we needed in a timely manner.
February 21, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Wrong Lenses Sent
Apparently, the wrong prescription was sent on either my right or left lenses. I was told this by the optical shop. This delayed my pickup window.
February 23, 2023
Reply from eMed Labs LLC. (USA)
We're sorry for any confusion. eMed offers Telehealth services. Among those, are certified Covid-19 test results for verified travel, work, or school needs. eMed does not offer any type of optical services for eye care or eye health.
If there’s anything we can do to help, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
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