I ordered the starter kit for Wegovy for $149. I was unaware you have to have a scale and submit weekly pictures of your weight. I don’t have a scale and don’t want to purchase one. (I get weighed at... See more
Company replied
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See what reviewers are saying
I started using eMed at my company back in 2020 when they were doing Covid testing. Now I've joined the weight loss program and I couldn't be happier with my results. I like that they used a blood tes... See more
Company replied
I have a ridiculous schedule. Got my kit and finally had time to do complete the onboarding and blood draw. At 3AM this morning. The package arrived promptly, the directions were easy to follow. Th... See more
Company replied
so simple even an 82 year-old lady could do it. Covid test preboarding requirement within 24 hours of departing for 52 day cruise around Australia and New Zealand. After flying to Sydney from Seattl... See more
Company replied
4.0
Great
262 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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The appointment time was on schedule
The appointment time was on schedule, the tech was thorough and professional and the front desk addressed a medical clearance with care and in a professional manner
February 24, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Easy way to get cruise ready
I needed a test to go on a cruise. I was really nervous about this one thing ruining the trip. The instructions were clear and easy to follow. I liked that the attendant stayed on the line to help. The test was negative and I had a great week.
September 1, 2022
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience. We're happy to have been a part of the process to help you with your cruise.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Very informative
The site is very informative and easy to navigate. Lots of helpful information on the process of billing for various providers. Highly recommend this site as a go to for all of my needs.
February 22, 2023
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Orders were delivered exactly as ordered!
Orders were delivered was exactly what I ordered and came in about a week. Very happy with service. Wish there was more big name brand products.
February 24, 2023
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Pre-cruise COIVD testing
We used this service for pre-cruise COVID testing. The entire process was seamless and efficient. Also liked the reporting tools provided.
July 24, 2022
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience. We hope you enjoyed your cruise!
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
The obvious logo and company name…
The obvious logo and company name belies the promise of discrete packaging
February 24, 2023
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re sorry your experience didn’t meet your expectations. I invite you to reach out to our Customer Advocate team so we may gather some more information about your concerns and further assist you.
The contact information is Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Super helpful
Super helpful, ensured I had the information I needed and took the extra step to make sure I understood it all.
February 20, 2023
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
If you have a serious medical problem, call 911
I had a low blood sugar attack, but was completely unaware that was what was going on. I was unable to speak properly, had trouble breathing and couldn't figure out what was going on. We called 911 and 4 professional individuals came in and accessed the situation, took my vitals, which were all good and sat me up and the attack was gone. They stayed with me and walked me from bed to the living room and made sure I was o.k. before they left and said that no matter what, if something happened again, even if it was 5 minutes later, to give them a call. I was very impressed with their knowledge and professionalism.
February 20, 2023
Reply from eMed Labs LLC. (USA)
Thank you for providing positive feedback.
If there’s anything we can do to help, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Excellent quick service and no issues
February 21, 2023
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
I was not interested in what you…
I was not interested in what you offered and asked not to call me again. The person mumbled and was not engaging g
February 23, 2023
Reply from eMed Labs LLC. (USA)
We're sorry for any confusion. eMed offers Telehealth services. Among those, are certified Covid-19 test results for verified travel, work, or school needs.
If there’s anything we can do to help, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
The web service was excellent
The web service was excellent. Was able to take my Covid test at home or at our hotel for traveling
August 16, 2022
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience. We hope you enjoyed your trip!
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
So easy to order
February 1, 2023
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
The process was very smooth and easy
The process was very smooth and easy. The monitor was extremely helpful and caring.
October 5, 2022
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
needed a quick test for a cruise as one…
needed a quick test for a cruise as one of the tests we brought wasn't good, so we did a quick look online ran out got our test and was back on track in less than 2 hours
September 22, 2022
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Such a simple test!
It was so easy and had simple instructions. We got the results in 15 min for our test and also received an emailed with easy sharing capabilities to get us into Canada when they had strict COVID rules.
September 9, 2022
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
It was hard to reach your people
The product was useful so I could enter countries around Europe.
I did like that advantage.
It did take a few months to get something’s right, but company made things right.
Thank you!
October 21, 2022
Reply from eMed Labs LLC. (USA)
We’re sorry for your experience with eMed. We’re working hard to improve our services and hope to have the chance to provide a better experience for you in the future.
While many customers receive reimbursement from their insurance, we cannot guarantee you will be reimbursed since it depends on your plan, coverage, etc. We always recommend working directly with your insurance agent.
As a courtesy, I’ve processed a refund for half of your order which you’ll see credited to your original payment method in 5-7 business days.
If there’s anything we can do to help in the future, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Easy to connect with
Easy to connect with. Step by step instructions were easy to follow. Had printable results within the hour.
January 29, 2023
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Fast and Easy! No Wait Time!
Emed was very fast and easy to use. I thought there would be a long wait for my live streamed COVID test but that did not happen.
February 6, 2023
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Reply from eMed Labs LLC. (USA)
Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
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