*****SCAM ARTISTS** DO NOT USE THEM!!
*****SCAM ARTISTS** DO NOT USE THEM!!! STAY WELL CLEAR!! THEY INSTALLED A PUMP IN MY BOILER, WHICH NOW DOESN'T WORK (1 WEEK LATER). THEY HAVE TOLD ME THAT THEY CANNOT DO ANYTHING ABOUT IT AND THAT PARTS FOR BOILERS DON'T COME WITH WARRANTIES. THE LAST TIME TO TRIED TO SPEAK TO SAM HE JUST HUNG UP ON ME AND IS NOW NOT RETURNING MY CALLS. IT TURNS OUT THEY TOOK THE PUMP FROM 'VAN STOCK' IT WASN'T NEW EVEN THOUGH THEY CHARGED ME FOR A NEW ONE.******
Reply from Emergencyplumbers
Thank you for your feedback. We love to hear from our clients as it helps us grow as a company and we strive to be the best. We strongly believe that our work is completed to extraordinary standards and can back that up with our phenomenal warranty guarantees which are the best in London. That being said, we also do everything in our power to make every client happy and do everything in our power to ensure we are not only competitive but efficient. We certainly do our best to work with every budget and sincerely apologize that you feel we did not meet this standard for you. Please feel free to give us a call as we would like the opportunity to make things right and come to a satisfying resolution. We look forward to speaking with you.
