The service was quick, no complains. The umbrella I bought (Sonnenschirm) is practical to open and close, but somehow the quality does not look so fantastic. In the picture, I thought the fabric would... See more
Company replied
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See what reviewers are saying
I ordered 2 x 30m warm white outdoor light for Christmas deco which is actually white but matched also, and 2 deliveries with 3 extra warm white, which mega beautiful and bright. Delivery arrived f... See more
Company replied
We ordered a Glorious tree 2m10cm and it fit perfectly into our home. The quality seems great so far and it looks very realistic. The delivery was also very fast, i believe it arrives in two days. I c... See more
Company replied
The quality of the muslin sheet was disappointing and had little fussiness all over it. I returned the item, and according to the tracking, they received it on the 22.6. However, they still hadn’t pro... See more
Company replied
Company details
- e-Commerce Service
- Children's Furniture Store
- Christmas Store
- Home Goods Store
- Linens Store
- Outdoor Furniture Store
About Eminza
Written by the company
Fondé en 2011, Eminza est une boutique en ligne dédiée à la décoration intérieure et extérieure. Pensé pour rendre l’esthétique, la durabilité et le confort accessibles à tous, Eminza propose une sélection de produits inspirants et régulièrement renouvelés, du linge de lit chaleureux au mobilier outdoor design, sans oublier les meubles et la décoration de Noël.
Alliant les dernières tendances à des prix justes, Eminza s’engage à accompagner ses clients dans la création d'un intérieur qui leur ressemble, chaleureux et unique. Grâce à sa logistique performante, son service client bienveillant et son attention portée à l'éco-responsabilité de ses collections, Eminza transforme chaque maison en un véritable foyer, avec toujours la même idée en tête : rendre la vie plus belle à ses clients.
Les avantages Eminza
Les équipes d'Eminza travaillent ensemble pour répondre au mieux à vos besoins.
Service Client à votre écoute
Retour Gratuit
Expédition le jour même
Paiement sécurisé
Contact info
3 rue des Bouvières, 74940, Annecy-le-vieux, France
- eminza.ch
Vos coups de cœur déco à prix doux
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Emu sa can be trust
We didn’t know Eminem until we made a curtain command. Everything went very well. We received the right pack a few days later as mentioned by the company. 👍
November 30, 2024
Reply from Eminza
Hello,
Thank you for sharing your experience with us! We're thrilled to hear that everything went smoothly and that you received the correct package promptly.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Looking forward to serving you again!
Best regards,
the Eminza team
Reply from Eminza
Dear Customer,
Thank you for taking the time to leave a review. We are delighted to have been able to satisfy you. See you soon on our site.
Best regards,
The Eminza team
Good timing & Good price
December 3, 2024
Reply from Eminza
Dear Customer,
Thank you for taking the time to leave a review. We are delighted to have been able to satisfy you. See you soon on our site.
Best regards,
The Eminza team
Great cushions
The cushions I ordered are nice and thick, comfortable to sit on. The colors are popping and render my balcony great! The delivery was also fast and with no issues.
December 2, 2024
Reply from Eminza
Dear customer,
Thank you very much for your feedback. It reflects what we strive to offer: quality products, packaged and delivered with care.
Best regards,
The Eminza team
Beautiful tree
I am really pleased with the purchase. The tree looks great and the lights make a big difference and have several settings. Delivery was quick too. Would definitely recommend
November 26, 2024
Reply from Eminza
Dear Customer,
Thank you for your starred review. It's a pleasure to read your satisfaction with the tree you received. We wish you an excellent day.
Best regards,
The Eminza team
Exactly what I was looking for!!
They were the only ones who had exactly the model I was looking for. Last item, of course🙂
November 28, 2024
Reply from Eminza
Dear customer,
Thank you for your feedback. We try our best to satisfy our customers by offering a wide choice of products, and we are delighted to have met your expectations.
Best regards,
The Eminza team
excellent service
excellent service, good quality products, at top prices, and fast delivery
November 19, 2024
Reply from Eminza
Dear customer,
Thank you very much for your feedback.
We invite you to visit our website regularly to discover our new products.
Best regards,
The Eminza team
great purchase
We ordered a Glorious tree 2m10cm and it fit perfectly into our home. The quality seems great so far and it looks very realistic. The delivery was also very fast, i believe it arrives in two days. I could only recommend this tree and Eminza
November 19, 2024
Reply from Eminza
Dear Customer,
Thank you for your starred review. It's a pleasure to read your satisfaction with the tree you received. We wish you an excellent day.
Best regards,
The Eminza team
Everything great
Everything great ! Delivery on time !
Products exactly at the liking of photo
November 18, 2024
Reply from Eminza
Dear customer,
Thank you very much for your feedback. It reflects what we strive to offer: quality products, packaged and delivered with care.
Best regards,
The Eminza team
Both lightings and the balls were in…
Both lightings and the balls were in high quality. I would prefer faster delivery.
November 22, 2024
Reply from Eminza
Dear Customer,
Thank you for sharing your opinion. Our team is delighted to hear that the quality of our products perfectly meets your expectations. We wish you an excellent day. We are a French company, delivery to Switzerland may take longer.
Best regards,
The Eminza team
Reply from Eminza
Dear customer,
Thank you very much for your feedback. It reflects what we strive to offer: quality products, packaged and delivered with care.
Best regards,
The Eminza team
Reply from Eminza
Hello,
Thank you for your feedback! We're glad to hear that the delivery was quick, but we’re truly sorry to learn that some of the products arrived damaged.
Thank you for bringing this to our attention, and we hope to serve you better in the future!
Best regards,
the Eminza team
My order was never delivered even…
My order was never delivered even though it was scheduled and without any news from the carrier or the company a week after the scheduled delivery date.
November 14, 2024
Reply from Eminza
Dear customer,
We apologise for any inconvenience caused. After verification, the package was returned to us by the carrier, and you were reimbursed.
Yours sincerely,
Your Eminza Team
Reply from Eminza
Dear customer
Thank you for your comment about the quality of our products and our delivery service. Please do not hesitate to come back to us for your next purchase.
Best regards,
The Eminza team
very nice bright and shiny
November 18, 2024
Reply from Eminza
Lieber Kunde,
thank you und vielen Dank für die 5-Sterne Bewertung! Wir bemühen uns unseren Kunden nur die beste Qualität anzubieten.
Ihr Team von Eminza
The delivery took 6 weeks when the…
The delivery took 6 weeks when the advertised delay on the website was announced between 1 and 3 weeks.
November 14, 2024
Reply from Eminza
Dear customer,
We apologise for any inconvenience caused. We have had a delay in the arrival of the items. We hope that you will nevertheless be fully satisfied with these items.
Yours sincerely,
Your Eminza Team
Broken...Very disapponting!
As soon as I took it out of its box, the garland started to lose its pieces...
November 8, 2024
Reply from Eminza
Dear customer,
After checking, we have not received any e-mail from you. We invite you to report the problem by clicking on “write to us here” on our website.
Yours sincerely,
Your Eminza Team
Perfect service and product quality!
My order arrived quickly, the products were amazing and of really good quality! Thank you!
November 13, 2024
Reply from Eminza
Dear customer
Thank you for your comment about the quality of our products and our delivery service. Please do not hesitate to come back to us for your next purchase.
Best regards,
The Eminza team
Reply from Eminza
Dear customer,
Thank you for your positive review. We are delighted to have been able to meet your expectations. See you soon on our website.
Best regards,
The Eminza team
I can’t remember what I ordered from…
I can’t remember what I ordered from Youu…..but there was no problem!!
November 5, 2024
Reply from Eminza
Dear customer,
Thank you for choosing our site and for taking the time to write this review. Your opinion means a lot to us.
Best regards,
The Eminza team
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