In your recent sale l bought some more mugs for myself, my husband and son, two 8 1/2" plates with oranges & lemons on, and a child's bowl & drinking mug in a matching little 'suitcase'. The latter se... See more
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Review summary
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Beautifully vibrant coloured designs that really brighten my morning cuppa. These nautically themed mugs arrived earlier than expected, expertly packed in perfect condition. Funny how there is always... See more
Company replied
When my order was sent back to EB because the delivery company couldn’t be bothered to deliver it, after a two week wait and money taken for the order, I contacted EB and they kindly sent it out again... See more
Company replied
I had an issue with my order but customer service was really excellent, efficient, polite and a replacement sent out quickly. Many thanks. P.S. please could you consider making more cake plate desig... See more
Company replied
Company details
About Emma Bridgewater
Written by the company
Born in 1984, we remain true to our original spirit and inspiration: the necessity of getting the thought and design absolutely right. It starts as a deeply felt personal response to what we love in the world around us. We’ve expanded beyond pottery, fill your home with lots of lovely things
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Emma Bridgewater
Written by the company
- Get 10% Off when you sign up to our newsletter
- Keep up to date with our latest news, offers and events by signing up for our regular email newsletters.
- Free Shipping over £50
- Spend £50 and your delivery will be completely free!
- Collector's Club
- Join our Collector's Club for early access to sale, special offers and more.
Fast and Free Shipping
Free Delivery over £50 spend!
No shipping costs on a £50 spend, and we'll have your order at your door within the week. Getting your Emma Bridgewater home ware personalised? It'll be with you within 2 weeks.
Contact info
Berry hill Road , ST4 2NL , Stoke on Trent , United Kingdom
- 01782 210565
- customerservices@emmabridgewater.co.uk
- emmabridgewater.co.uk
4.5
Excellent
84K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Email arrived as promised to confirm…
Email arrived as promised to confirm when item became available as a second.
Very fast delivery of order within 5 days, really well packaged!
Thank you!
July 20, 2026
Beautiful products as always
Beautiful products as always, delivered promptly and well packaged. Thank you
July 15, 2026
Always great and dispatched straight…
Always great and dispatched straight away thank you.
July 23, 2026
Items arrived in excellent condition…
Items arrived in excellent condition and within a few days.
July 13, 2026
A birthday gift for my daughter she was…
A birthday gift for my daughter she was so pleased with her personalised mug.
July 16, 2026
Perfect gift
My personalised jug arrived safe & sound , & was everything I hoped it would be . A perfect gift for my daughter.
July 16, 2026
I love my Peter Rabbit mug and have…
I love my Peter Rabbit mug and have been drinking my morning coffee out of it since I received it. Thank you!
July 23, 2026
Customer services were excellent…
Customer services were excellent dealing with a delivery problem.
July 16, 2026
Love Emma Bridgwater
I was very pleased with my purchases. It was easy to order and delivered in the time stated. Love Emma Bridgwater
July 15, 2026
Birthday
My order came on time and was very well wrapped therefore no complaints and as they were presents that was very important.
July 22, 2026
Very good service from the staff at…
Very good service from the staff at Emma Bridgewater.
The second quality pink hearts pasta bowl is beautiful.
July 23, 2026
Love the little mugs
July 23, 2026
Poor communication
I had to email to ask where my order was. I did not get a reply but my order was delivered shortly after my email.
I still have not received an email explaining the delay with my order.
July 22, 2026
Fun personalised quality children's mug
July 22, 2026
High quality products and a variety of choices
Your products are of high quality. I am impressed with how much choice there is and delivery was reliable
July 21, 2026
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