Love the pieces I ordered came quickly One thing I must point out the last package arrived looked battered could have been opened but put together with tape I did take a photograph Charlie the cou... See more
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Review summary
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Stop using EVRI. Parcel has never arrived. Messaged your customer service three days ago and had no response. Pretty sure if it ever arrives, it will be broken as it rattles around an Evri warehouse �... See more
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Was very pleased with my dog bowl with her name on the front which arrived soon after order ( earlier than 2 weeks stated when ordering.) Bowl was well packaged and protected which was just as we... See more
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The package containing my three mugs arrived in good time. The contents were secure and had been well packaged. I was delighted with my purchases. I rarely buy anything on line as I have previously... See more
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Company details
About Emma Bridgewater
Written by the company
Born in 1984, we remain true to our original spirit and inspiration: the necessity of getting the thought and design absolutely right. It starts as a deeply felt personal response to what we love in the world around us. We’ve expanded beyond pottery, fill your home with lots of lovely things
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Emma Bridgewater
Written by the company
- Get 10% Off when you sign up to our newsletter
- Keep up to date with our latest news, offers and events by signing up for our regular email newsletters.
- Free Shipping over £50
- Spend £50 and your delivery will be completely free!
- Collector's Club
- Join our Collector's Club for early access to sale, special offers and more.
Fast and Free Shipping
Free Delivery over £50 spend!
No shipping costs on a £50 spend, and we'll have your order at your door within the week. Getting your Emma Bridgewater home ware personalised? It'll be with you within 2 weeks.
Contact info
Berry hill Road , ST4 2NL , Stoke on Trent , United Kingdom
- 01782 210565
- customerservices@emmabridgewater.co.uk
- emmabridgewater.co.uk
4.5
Excellent
83K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Great service beautiful items every…
Great service beautiful items every time packaged well on time great price
July 9, 2026
Emma Bridgewater makes wonderful…
Emma Bridgewater makes wonderful products, my orders arrive quickly, and the service is great.
July 6, 2026
My 2 beautiful half pint mugs arrived
My 2 beautiful half pint mugs arrived, Mummy Peppa Pig and Playing cards Heart beautiful packaged, and safe.
July 9, 2026
Enjoyed shopping for new E B mugs
Enjoyed shopping for new E B mugs . Have received them in brilliant packaging. Thank you
July 8, 2026
Lovely cutlery
Very good product except one spoon that was faulty but replaced swiftly and without fuss by Emma Bridgewater
July 2, 2026
Lovely items and packed excellent but…
Lovely items and packed excellent but unfortunately EVRI managed to deliver box unsealed and open🥲
July 9, 2026
Packaging
The products were lovely but they came in such a massive and inappropriately sized box!!! The packaging inside took up excessive amounts of space once released from the box..it seemed so wasteful?
July 9, 2026
Perfect
Easy to use website. Delivered exactly as expected and very well packaged. Thank you 😊
July 2, 2026
Lovely products really pleased
Lovely products really pleased
Can’t wait to display the strawberry bunting
All packaged really well
July 2, 2026
Beautiful items
Beautiful items, promptly dispatched and well packaged. When I emailed customer services about an issue, it was swiftly, efficiently and satisfactorily dealt with. Always happy to recommend Emma Bridgewater
July 8, 2026
Quick delivery
My order was promptly dealt with; delivery within 6 days. One item was broken, got an immediate refund as item could not be replaced. Wonderful service!
July 9, 2026
Very nice mugs
Very nice mugs. Arrived in a timely fashion. Would have preferred not to be constantly nagged for reviews.
July 2, 2026
great delivery in good time
great delivery in good time, items well packaged, lovely mugs such beautiful colours, well made look sturdy.
July 8, 2026
She will love it
I have looked at buying this set for my Grandaughter, for a while now. The sale came just at the right time.
A really lovely little case with the bowl etc.
She will love it.
July 2, 2026
Love the cup! Perfect!
Love the cup and it was a seconds but I can’t see any reason why as it looks perfect. Really happy with it!
July 9, 2026
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