While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Experienced an issue with my auto cover. Contacted Empire and in less than 24 hours they processed my warranty claim and replacement was with FedEx for delivery. My Contact Agent, Melissa, did an amaz... See more

Rated 3 out of 5 stars

No instructions included with the car cover. There was a piece of paper with a QR code linking to instructional videos. If they can include paper with a QR code, they can include paper with instructi... See more

Rated 3 out of 5 stars

Very little instructions. The instructions included with the cover had no dimensions or measurements for installation. When we called for support, the person could not give us information either.... See more

Rated 5 out of 5 stars

So far so good. The ordering process was easy and standard delivery was fairly fast. The material feels better than our last cover but we haven't yet put it on for the season, soon though. I'm hoping... See more

3.8

Great

TrustScore 4 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Easy ordering with good options

Easy ordering with good options. We weren’t set in the white color so very easy exchange and quick turn around! No hassle makes a big difference with choosing your company! Thanks

August 9, 2023
Unprompted review
Advertisement
Rated 4 out of 5 stars

Perfect fit

The covers fit perfectly and will look to be well made. They really help keep the pollen and other dust and dirt off the patio furniture.

July 12, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fast delivery

They are very easy to work with. My cover came really fast it fit perfectly for my boat. Very nice people to talk with very helpful.

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

Fast shipping

I ordered this for Father’s Day and I got it before the weekend. They were really fast shipping and a great product. Would buy again.

June 25, 2023
Unprompted review
Rated 3 out of 5 stars

Very little instructions

Very little instructions.
The instructions included with the cover had no dimensions or measurements for installation. When we called for support, the person could not give us information either. Basically had to take a chance and drill holes in the boat where we thought they should be. Luckily, we were correct.

July 3, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

GREAT service--GREAT quality !!

Received order earlier than we were told !! Top material & frame material are good quality !! Easy to install !! Whole experience with Empire Covers was exceptional !! Will definitely use them again if needed !! THANK YOU EMPIRE COVERS !!

June 28, 2023
Unprompted review
Rated 3 out of 5 stars

I received my order in timely fashion…

I received my order in timely fashion however, I requested a return authorization for the bag I ordered. I didnt realize a bag is included with the cover and there was no need to order an additional one. I have not received the RMA or authorization for the return as yet.

July 6, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Received the cover for the Honda Van…

Received the cover for the Honda Van the day after getting the one for the truck. It also fits very nicely.
I have antique tractors and will be ordering covers for them, by the closest measurements I can get for a vehicle.That is unless you have covers for tractors.

June 27, 2023
Unprompted review
Rated 4 out of 5 stars

The color swatches on website need labelled!

I had a tough time telling exactly what some of the color choices on the website were. As a result, I called to confirm my selection - the helpful rep gave me a quick rundown of the actual color choices and I'm so glad she did. We haven't installed the Bimini yet so it's still in the box and the reason for just 4 stars. Otherwise, exemplary website and service. Thanks Empire Covers!

June 12, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look