AVOID AVOID AVOID Bought a suit, it was damaged, shop ignored me. Then it fell apart 1 hour after my son wore it, totally looked a shambles at the wedding. Now refuse to take it back as its worn. Eve... See more
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The dress arrived very quickly! Unfortunately it was extremely small...supposed to be 18-24 months...but was more like a 6-9 months! I was extremely disappointed and would never buy from them again!
Company replied
Easy to order online and quick postage to Australia. The baby clothes arrived and were of good quality. The lovely people put in a couple of extra baby items, which was very much appreciated!
Company replied
Order has not been dispatched after 15 days, attempted to contact empori multiple times with no response to request for delivery or refund.
Company details
Contact info
23 dolphin lane , Pe21 6eu, Boston , United Kingdom
- Customerservice@empori.co.uk
- empori.co.uk
2.2
Poor
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Avoid at all costs!
AVOID AVOID AVOID
Bought a suit, it was damaged, shop ignored me. Then it fell apart 1 hour after my son wore it, totally looked a shambles at the wedding. Now refuse to take it back as its worn. Even though its faulty. Shop worker says she can't deal with it. Has to be the boss. But the boss is never there and isn't contactable , Apparently! Trading standards will be called next.
August 7, 2023
Unprompted review
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I have not reviewed my order I sent…
I have not reviewed my order I sent message to ask where it is I’ve not had reply
June 28, 2023
Ordered but never delivered
Order has not been dispatched after 15 days, attempted to contact empori multiple times with no response to request for delivery or refund.
June 18, 2023
Ordered weeks ago still not received 😡
August 25, 2022
Reply from empori
Hello we have sent the details to shopify where the tracking shows it was signed for at the address on the order I am not sure if there was a delay due to the royal mail strikes as the order was sent out on time x
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Stunning dress very happy customer
I have purchased an elegant white dress from them. The dress is stunning and my daughter loves it. It shimmers and the material is very silky and delicate.
June 27, 2022
Unprompted review
Prompt delivery
Prompt delivery. Beauiful comfortable christening suit delivered for my grandson. Just as described. Great service
May 5, 2022
Reply from empori
thank you so much, that's lovely to hear xx
Very happy with owners helpfulness
Very happy with owners helpfulness, ease of purchase, quality and quick delivery . Thank you! 😊
March 6, 2022
have not reveived order and no reply to…
have not reveived order and no reply to emails sent
March 4, 2022
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Beautiful baby clothes
Beautiful baby clothes . Delivered on time .
Will be shopping here more.
June 27, 2021
Great website and easy to order free…
Great website and easy to order free delivery was a boom as I sent items to 2 different people they both loved the outfits good quality and arrived very quickly
April 16, 2021
I ordered my daughter a dress for the…
I ordered my daughter a dress for the first time and it was amazing quality, I will definitely Be ordering again
Thankyou
April 14, 2021
Reply from empori
Thank you so much , thats great to hear, look forward to seeing you in the future x
No news of my order in 7 days.
April 8, 2021
Reply from empori
Good afternoon , my sincere apologies we have had to refund your order as we sold out of the dresses. My apologies for the delay as we were working hard to try to get one from the supplier but they replied after bank holiday it wasn’t available.
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Easy to order online and quick postage…
Easy to order online and quick postage to Australia. The baby clothes arrived and were of good quality. The lovely people put in a couple of extra baby items, which was very much appreciated!
April 6, 2021
Reply from empori
That’s great to hear. Thank you for your lovely review. Hope to see you again x
Reply from empori
Thank you very much that is really appreciated
Purchased for my granddaughter.
Purchased for my granddaughter's first birthday. Very good quality and good price
Delivery within a few days.
March 14, 2021
Reply from empori
That’s great to hear thank you. We really appreciate it. Hope to see you again soon
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It's Great
I am very pleased with my order, in fact it's the best order I ever received, it's top quality, and it's a fast service. Thank you for being there.
March 2, 2021
Reply from empori
That’s great thank you. Very much appreciated. I hope to see you again x
Beautiful children's clothing and…
Beautiful children's clothing and excellent customer service. I highly recommend!
December 15, 2020
The dress arrived very quickly
The dress arrived very quickly! Unfortunately it was extremely small...supposed to be 18-24 months...but was more like a 6-9 months! I was extremely disappointed and would never buy from them again!
December 13, 2020
Reply from empori
Good morning. We are sorry to hear that. We have sold a few of those dresses and haven’t had any problems with it. If you get in touch with us we will sort out your refund and return post on the unworn item. Warm regards empori x
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