Empower Servers Reviews 532

Was looking for a hoster for minecraft servers and I don't regret going with this one. I knew nothing about server hosting to begin with, and so I asked what server I should get which they helped me with. Later I realised that the mod I installed was far too heavy and so I was heavy on refunding and cancelling it, but they helped me with upgrading my plan and it really wasn't even that much more expensive, I just had to switch from a premium to a basic that had more ram. Honestly the refund policy is fine in my opinion because i would have given up right there, but atleast now I can play the mod pack with my friends

Just finished an entire modpack with my friend and Empower Hosting didn't give me any hiccups throughout. I bought the obsidian plan for a pretty large modpack and it worked just fine. (Also thank you Gio you're the goat)

They are fast! The support is friendly and quick. I got an issue on checkout because I gave wrong billing address. They helped me in minutes and got a new discount code as well.

great server.

but the refund policy is strict

I expected WAY BETTER for a server host.

I rented a server in my own country and me and my friends still lagged every 5 seconds to 2 minutes; couldn't even fire a bow in Minecraft man.

I really want a refund but they don't do that, so I won't be renting from these guys again for that crap performance.

I missed one payment and they deleted my kids club server. Also the tech support is rather condescending. We have been using them for years and they just deleted it.

The server shad such a simple control panel, the pricing was low and then to bring it all together the support team would always reply in minutes

They are all good with the price,but what you pay is what you get in my opinion.They are very unprofessional and are not willing to help me.They wiped my server out with not my consent and after my hard work setting up my community and i paid the 5 bucks thingie gimmick and lost it all.Beware from these scammers!!

wow 10/10 the customer service is amazing they are so helpful and assist with everything i need help with weather it be a big or small task and the price is very good too the servers are reliable

My experience with Empower Servers was great. The customer support overall was great, it's rare to see a customer support be this active and kind. The servers are cheap as well! I do recommend this.

We've managed a Minecraft server for a few years now, going from host to host, always having issues. Payments, stability, server, cores, speed, technical.
Last night we stumbled upon Empower Servers.
Within minutes, our server was setup. We had customer service and technical support helping us migrate everything from another host that gave us issues.
Within seconds, your chat messages are aknowledged, within minutes they're addressed and fixed.
Not just fixed, but your mistakes and errors are explained to you so that you don't make them again.
As for pricing, it's VERY competitive.
Douglas from Customer Service had us opt for a lower priced package than we had the intention of going for at first, saving us money every single month, as we wouldn't have needed a bigger server.
Douglas monitored us for an hour or two afterwards and then Gio took over on shift change to make sure everything went well.
From one member of their staff to another, we've been getting absolutely blessed by the service we've received and I cannot say how grateful we are for the experience.
Thanks a ton to you guys
Thugtopia

I had forgotten to cancel my subscription and was charged. I immediately chatted support and they were able to resolve my issue promptly.

super bad server connection, auto subscibe and pay without notification.

Your mine your own. Make for children.

amazing customer service, helps with every request and has amazing server connectivity and customisability

Empower Servers has been great to me from whenever I started hosting Minecraft Servers through them. While it's been on-and-off hosting, it's always been a host worthy to return to in my personal opinion. The live chat occasionally disappears which kind of sucks but don't let that overshadow the fact that the live chat agents are all amazing in their own way and will go above and beyond for you as a customer to ensure your service[s] run[s] up to the mark.

I was just talking with a staff member call Brayden he is the most helpful person ever got my sever work in sec for me thanks you Brayden keep up the great work and the great customer service

Gio absolutely killed it when it came to guiding setting up the server. From the modpacks to minor details that shaped the experience. Highly recommend

i had trouble connecting to my rust server .lol , my first time. Douglas was more than happy to help and made sure i was up and running in no time. Thanks again Douglas. hope the boss gives you that raise

Glo is the best support person there is the exist.
Helped me get my modded Minecraft server running after running into error due to lack of experience the help of my friend Glo had it sorted in minute's with directing me after every error i occurred to trying something else providing links to tutorials on how to complete the task with Eas. I recommend him as a very helpful and patient support worker. Thanks mate!