Empower Servers Reviews 532

great, choose wrong server then customer service very fast to helping change server

Outright scam, they refuse to cancel your subscriptions and don't allow you to remove your payment details after they have been entered. Avoid at all costs

I've reached out a few times looking for assistance with a server and both times I've got replies promptly! They resolved the issues very quickly too.

Great Service!

Cheap, Great Server and Incredibly fast support.

These people are amazing! If you need a game server you need to come here. First class service all the way at a great price.

The support is amazing very quick and they know what their doing

Great support
big thanks to Lionel as he helped me a lot

Had an issue installing a HUGE mudpack - Leonardo was on the chat - and sorted the whole issue in about 5 mins. Superb response from a hosting company that has NEVER let me down.

Great customer service, to the point of going above and beyond in fixing problems in my server. Takes away the stress as they always find simple solutions to problems and I never feel alone. Worth every dollar !

Very competitive prices. Great tools for managing your minecraft server. Very helpful staff.

Awesome support team, always there to help you! They solved every problem I had! Thank you for your great service Empower Servers!

terrible company. paid for service and have no received anything. have tried contacting them and haven't heard anything

Empower services support has been nothing but amazing for me. Every question I have, they answer, every time I need help with something, they help.
I am new to hosting game servers, and I can say with all honesty no one has been more helpful than Empower.
Thanks guys

Im having trouble because my server keeps crashing and i think the issue is that it autoselected the wrong java version (15 instead of 17) and now it wont startup or change and i am not getting any help from customer support whatsoever they haven't even reacted yet.
Edit: its about 2 hours later now, someone from helpdesk asked me to send the crashlog then i send it and now he hasnt reacted for about a hour

Had a little trouble with my own modpack with the server RAM keep maxing out quickly, but the staff kindly added a few more GB of RAM to help out!!

Company is not as Advertised they say there online 24/7 with 100% uptime this is not true there server was offline for over 6 hours they also took 6 hours to respond. For a company to say there 100% uptime and have 24/7/365 support and takes 6 hours to respond will not help you run a proper server and is (False Advertising) you are better off finding another server hosting company. I can guarantee that every 5 star review is fake. (BUYER BEWARE!!!)

The Server is easy enough to setup and the help I got from the staff was really helpful and they were patient while my brain wasn't working well

the lads at empower gave me a free gb of ram when i was lacking :)

Server was not migrated from Emerald to Flame plan of 8GB as promised in their billing, staff disappeared once the topic of refund request was brought up.

SHADY BUSINESS PRACTICE. WRONGFULLY CHARGED!!!!

Signed up for the 2 day free trial. Wanted to cancel within 5 minutes as the server would not start. Went to cancel my service and saw a request cancellation. How do you request a cancellation on a digital service? its either active or not. No cancellation occurred after two days so was automatically upgraded to a higher service for $7.99USD despite cancelling two days prior. Incredibly shady business practice. Would avoid at all cost.