A 14 day exchange window for in-store credit only is predatory and not consumer friendly in the slightest. Having said credit only be provided on a paper receipt with 1 year validity is embarras... See more
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Great company to buy from. Good value, speedy delivery. Lovely customer service in Manchester store too. Special mention to Gabriel…makes such a refreshing change to receive outstanding service
I've been an END. customer for years. It's one of my favourite places to shop both online and offline (their Manchester branch). Friendly people, high quality selections and great offers, especially,... See more
Company replied
Would like to thank William Davies at the Manchester City centre store for helping my mum and my brother (of special needs) in kindly assisting them throughout their shopping experience. My mum was on... See more
Company replied
Company details
About END. - Manchester
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
12-14 St Mary's Gate, Bank House, M1 1PX, Manchester, United Kingdom
- 0161 552 6722
4.6
Excellent
312 reviews
Asks customers to review
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In store exchanges…
A 14 day exchange window for in-store credit only is predatory and not consumer friendly in the slightest. Having said credit only be provided on a paper receipt with 1 year validity is embarrassing and a clear indicator of prioritising a balance sheet over customer experiences.
How is a customer supposed to use that credit in that timeframe if you barely have any stock in store?
The staff are unhelpful and the formation of queues for a half empty store is beyond cringe.
Celebrating 20 years of END? I’ll celebrate when it goes under.
June 5, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Such a quick turnaround
Such a quick turnaround
Ordered on a Thursday
Arrived Friday
Packed beautifully
May 8, 2026
Reply from END. - Manchester
Hello Joanne,
It’s so good to hear this kind of feedback thank you for sharing this!
Getting your order the very next day after placing it on a Thursday is always a bit of a bonus, so we’re really glad it all moved through nice and quickly for you., it’s great to hear the packaging stood out too.
Really appreciate you choosing to shop with us, and hope we can deliver the same experience for you again next time!
END.
I bought 2 pairs of shoes
I bought 2 pairs of shoes, one I went into store to change the size and colour, I was served at the till by a blonde gentlemen who was super nice, super friendly and super helpful!
May 8, 2026
Reply from END. - Manchester
Hello Saira,
Thanks so much for taking the time to share this it’s really great to read.
We’re especially pleased to hear that you had such a positive experience in store when exchanging your pair.
It’s always reassuring to know our team are making customers feel welcome and supported, and your kind words about the colleague who helped you will definitely be passed on it’ll mean a lot to them.
We’re glad everything was sorted smoothly with the size and colour, and that the service stood out in such a good way.
That’s exactly the kind of experience we want everyone to have when they visit us.
Thanks again for your feedback, and we hope to see you again soon!
Kind regards,
END.
Always great gear staff all very…
Always great gear staff all very helpful not pushy EZRA top class
May 7, 2026
Reply from END. - Manchester
Hello Paul,
Thank you so much for your fantastic feedback, it really means a lot to us!
We’re so pleased to hear that you’ve had such a positive experience, not just with the gear but with the team as well.
Creating a relaxed, helpful environment without any pressure is something we really focus on, so it’s great to know that came across during your visit.
It’s especially nice to hear your mention of Ezra too we’ll be sure to pass your kind words on.
Recognition like that goes a long way and will mean a lot to them.
Thanks again for your continued support, and we’re glad to have you shopping with us.
We look forward to seeing you again soon!
END.
Great products at great prices
December 11, 2025
Reply from END. - Manchester
Hello Grant,
Thanks so much for your kind review!
We’re really glad to hear you were happy with both the products and the prices that’s exactly what we aim to offer.
We truly appreciate you taking the time to share your experience, and we hope you’re enjoying your purchase.
Thanks again for shopping with us, and we’d love to welcome you back in the future.
Kind regards,
END.
Great company to buy from
Great company to buy from. Good value, speedy delivery. Lovely customer service in Manchester store too. Special mention to Gabriel…makes such a refreshing change to receive outstanding service
April 20, 2026
Excellent service my go to for Adidas…
Excellent service my go to for Adidas spezial and all other designer clothing 👍
March 23, 2026
I have been waiting for 3 weeks for my…
I have been waiting for 3 weeks for my refund following a return I made.
March 16, 2026
Reply from END. - Manchester
Hi Joe,
I'm sorry to hear your return hasn't been processed yet.
In-store returns can take a little longer, as they're sent back to us in bulk. Please allow up to 7–10 working days for the parcel to reach our Returns HQ, and a further 7 working days for processing.
You'll receive a confirmation email once your return has been completed. Refunds typically take up to 5 working days to appear in your account.
If you've requested an exchange, a new order will be created—unless the item is out of stock, in which case a refund will be issued. (Please note: if you paid with Klarna or Afterpay, we can only issue a refund.)
Kind regards,
END.
Fast shipping
April 7, 2026
Reply from END. - Manchester
Hi there,
Thank you so much! We're really thrilled to hear you’re happy with both the service and the products.
We hope to see you again soon!
Kind regards,
END.
Waste of time! The End. 🤬
Ordering & delivery was good. But product has issues! Bought watch for night light time viewing. But when press light on time is obscured by the lettering END! Pointless having the watch. I have several watches but no light on. But this one waste of time having light. Timex T-80. 😡
March 27, 2026
Reply from END. - Manchester
Hi Leroy,
Thank you for your feedback, and we’re thrilled ordering and delivery went smoothly.
We’re really sorry to hear about the issue with the watch’s night light, that definitely shouldn’t affect visibility like that.
If you haven’t already, please reach out to our Customer Service team, and we’ll be happy to look into this further for you.
Kind regards,
END.
Brilliant prices
Brilliant prices, ordering process and delivery was smooth and quick.
March 18, 2026
Reply from END. - Manchester
Hey there,
Thank you for your feedback!
We’re thrilled to hear your items arrived so quickly! - We hope to see you again soon!
Kind regards,
END.
Easy transaction
Easy website to buy from, fast delivery and packaging was 2nd to none.
March 16, 2026
Great 👍 wouldn’t buy from anywhere else
March 11, 2026
Fast postage and packaging was perfect
Fast postage and packaging was perfect
My jacket was half priced and it's an excellent jacket.
END never fails 👍
March 6, 2026
Reply from END. - Manchester
Hi Scott,
Thank you so much! We're really thrilled to hear you’re happy with both the service and the products.
We hope to see you again soon!
Kind regards,
END.
First time I've used this place
First time I've used this place, will definitely be using again.
February 28, 2026
Reply from END. - Manchester
Hi there,
Thank you so much!
We're really thrilled your first experience with us was a good one — we’d love to have you shop with us again!
Kind regards,
END.
There could be so many FCRB products available in physical stores and online better
The purchase process is easy, the delivery speed is okay, more advice is even better
There could be so many FCRB products available in physical stores and online better
March 3, 2026
Reply from END. - Manchester
Hi there,
Thank you for your feedback!
We're thrilled the purchase process was easy and delivery went smoothly. We appreciate your suggestion for more guidance and a larger selection of FCRB products — we’ll make sure this is passed on to the team.
Kind regards,
END.
Reply from END. - Manchester
Hey!
Thanks for leaving a positive review! We look forward to your next visit!
END.
Reply from END. - Manchester
Hey!
Thanks for leaving a positive review! We look forward to your next visit!
END.
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