END. Reviews 

133,686
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 13,222 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers frequently praise the fast delivery service, noting that their orders always arrive promptly and in secure packaging. Shoppers also deeply appreciate the great prices, helpful sales discounts, and the unique selection of quality products available online. However, some reviewers were not happy with delivery delays, missing items, and unexpected customs costs. A few other people also felt that tracking international packages or resolving customer support issues when orders were delayed caused significant frustration. Consumers occasionally mentioned difficulties with sizing inconsistencies and returns when purchasing clothing items online.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast shipping times, secure... See more

Product

Reviewers mention positive feedback about product quality, describing items as top notch and exactly as... See more

Order

Users describe ambiguous interactions with order, highlighting a wide split in customer experiences. On one... See more

Price

Clients share positive opinions on price, frequently highlighting great deals, discounts, and sales.... See more

Service

People report high satisfaction with the service, highlighting fast shipping and great overall experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We received our order quickly but unfortunately we didn't like the fit. The refund process was clear and we were refunded our money. Postage was high because the return was sent to the UK but we had u... See more

Company replied

Rated 5 out of 5 stars

Found a pair of adidas zx that u couldn’t find anywhere else across eu. Even though end is based in uk it manages the deliveries to eu countries very smoothly, including all the tax, customs fees in o... See more

Company replied

Rated 5 out of 5 stars

Bought Hoka tor summit there was a slight problem regarding a tiny fault nothing I couldn't live with but still a fault spoke with Jamie who offered me a full refund or if I wanted to keep the shoes... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 sizes in the trainers I wanted as not close to an end shop both arrived within a couple of days returned the ones that were to big refunded immiediately Only one gripe end don’t sell hal... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Shoe Store
  5. Streetwear Store

About END.

Written by the company

END clothing logo



From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.

From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.

We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.

Contact info

  • 133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom

  • endclothing.com

4.3

Excellent

TrustScore 4.5 out of 5

134K reviews

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4.3

All reviews

(133,686)

13,153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great Products

The items arrived on time, very well packed and presented.

Unfortunately, I had to return the items. I haven't received an update from the company as of yet, but it was a bank holiday weekend. Hopefully, I will receive an email confirming the items have been returned. So far thou, a pleasant experience.

August 25, 2026
Rated 1 out of 5 stars

Terrible International Shipping Support

☆☆☆☆ Great products, terrible international shipping support
I really wanted to like END Clothing. This was my second purchase from them, and one of the reasons I shopped with END was their selection of items and colorways that can be difficult to find in the United States. Unfortunately, after this experience, I will not order from them again.
My order was shipped from the UK via FedEx International Connect Plus and arrived in Dallas on August 24, where it became stuck in customs. FedEx indicated that additional manufacturer information was required for customs clearance.
I contacted END multiple times trying to resolve the issue. Although customer service told me they had a team that would liaise with the courier and provide the necessary information, I was never given a clear answer confirming exactly what information had been submitted or when. I eventually contacted FedEx myself and was instructed to personally email manufacturer information for the items in my order in an attempt to get my package released.
Despite my efforts, FedEx ultimately returned the shipment to END.
I contacted END again because I still wanted the merchandise. Rather than simply requesting a refund, I asked whether, once the returned package arrived back at END, they could resend my order using FedEx International Priority and ensure the appropriate customs documentation was included. Their response did not address my reshipment request. Instead, I was told that they could not “redirect” a package already being returned and that, after receiving it, END could take up to seven working days to process the return, followed by up to five additional working days for the refund.
I understand that retailers cannot control U.S. Customs, and a customs delay alone would not have caused me to leave a one-star review. My issue is how the situation was handled once a customs documentation problem occurred. I spent considerable time contacting both END and FedEx, and even supplied information to FedEx myself, yet I still couldn't get a straightforward resolution from END.
It's especially disappointing because I genuinely liked END's selection and wanted to continue shopping with them. Unfortunately, international customers need more effective support when a shipment encounters a customs problem—not generic responses that don't directly answer their questions.
Great selection, but this experience completely changed my willingness to order from END again. One star.

August 21, 2026
Rated 4 out of 5 stars

Delivery Service.

Bought 2 sneakers from END. and shipped to South Africa. I was pleased with the service but it would help if they give an estimated price on duties and taxes due at the port of destination which in this case was South Africa.
Either than that, best service and products. 🤙🏾

August 25, 2026
Rated 5 out of 5 stars

The order was swift

The order was swift. The delivery was on time and the box was in good condition.
Thanks

August 24, 2026
END. logo

Reply from END.

Hi There,

Thank you for your lovely review!

We are so pleased to hear you have had a great experience with us and we hope to welcome you back very soon.

Kind regards,

END.

Rated 5 out of 5 stars

Great purchase

Great purchase. Well communicated and arrived on time. Welcome discount was great too 😀

August 26, 2026
END. logo

Reply from END.

Hi There,

Thank you for your lovely review!

We are so pleased to hear you have had a great experience with us and we hope to welcome you back very soon.

Kind regards,

END.

Rated 5 out of 5 stars

Great products and service as always

Great products and service as always

June 17, 2026
END. logo

Reply from END.

Hi There,

Thank you for your lovely review!

We are so pleased to hear you have had a great experience with us and we hope to welcome you back very soon.

Kind regards,

END.

Rated 5 out of 5 stars

End always have Great product choices…

End always have Great product choices and their prices are usually on point. Their packaging is second to none. 👌🏻

August 24, 2026
END. logo

Reply from END.

Hi There,

Thank you for your lovely review!

We are so pleased to hear you have had a great experience with us and we hope to welcome you back very soon.

Kind regards,

END.

Rated 5 out of 5 stars

Always an amazing experience shopping…

Always an amazing experience shopping on end. I’m in California and I’m always amazed with how fast my order gets to me. Amazing team over at END. Cheers!

August 25, 2026
END. logo

Reply from END.

Hi There,

Thank you for your positive feedback!

We are so pleased to hear that you have had such a great experience with us here at END. and hope to welcome you back very soon.

Kind regards,

END.

Rated 5 out of 5 stars

Fantastic clothing

Fantastic clothing
Speedy service
Easy to order

August 17, 2026
END. logo

Reply from END.

Hi There,

Thank you for your positive feedback!

We are so pleased to hear that you have had such a great experience with us here at END. and hope to welcome you back very soon.

Kind regards,

END.

Rated 5 out of 5 stars

Love it and had a great experience with…

Love it and had a great experience with the service as well 😉

August 25, 2026
END. logo

Reply from END.

Hi There,

Thank you for your positive feedback!

We are so pleased to hear that you have had such a great experience with us here at END. and hope to welcome you back very soon.

Kind regards,

END.

Rated 5 out of 5 stars

Very quickly

Very quickly

August 25, 2026
END. logo

Reply from END.

Hi There,

Thank you for your positive feedback!

We are so pleased to hear that you have had such a great experience with us here at END. and hope to welcome you back very soon.

Kind regards,

END.

Rated 5 out of 5 stars

Easy to order

Easy to order, swift delivery, goods well packaged. All in all a great experience shopping with End clothing, would recommend to friends and will use End again.

August 25, 2026
Rated 5 out of 5 stars

Easy and understanding customer service

Grace was very helpful regarding an issue I had with an item and arranged a prompt replacement and free return postage for me to return the original. It was a very smooth process and I didn’t have to battle to get the item replaced.

September 1, 2026
Unprompted review
Rated 4 out of 5 stars

Brilliant company BUT! Source out different couriers

Brilliant company, great choice of clothing on the website, the only thing I recommend and to look into is changing the courier service from DPD, or having a wider selection. Several parcels coming from the Dagenham branch are always late or there's an issue. It's gotten to the point now, I'm hesitant to make future purchases knowing there's a possibility it may come through Dagenham depot causing delays and inconveniences.

September 1, 2026
Unprompted review

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