Good experience buying from End for the first time. Their supplier (DPD) did have a delay, but kept me well informed. Dress well packaged. Decided to keep it so can’t comment on returns process
Company replied
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133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
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Didn’t know End, but all was grand and got my new boots at the lower cost they offered.

Reply from END.
Range of items is great / diverse, purchase process was easy however courier process had misstep and relevant QR code was not sent, which led to issues retrieving from drop off point.
Great website, great choice off clothing, easy to explore, fast shipping, very happy customer

Reply from END.
Great timing of the delivery, excellent condition of the parcel, thank you so much!
END. has a great selection of clothes and trainers. Many are unfortunately above my budget but there are plenty of great options within my budget. The London store is great and the website /app is also easy to use. Items are delivered quickly and returns are easy.

Reply from END.
Olivia was absolutely fantastic, extremely quick and helpful!
Hi,
I have not received this order. In fact, within a few hours of placing the order, I contacted customer service multiple times and clearly requested to cancel the order and have the courier recall the parcel. However, to date, I have received no resolution or meaningful update regarding this request.
Please advise on the current status of this matter. Thank you.
Since the days of their first backstreet store in Newcastle, to online excellence END has always been the premier clothing and footwear outlet.

Reply from END.
The item I ordered didn’t arrive and then got messages saying that my package had been returned back to the seller
I don't like Fedex which lacks of flexibility with delivery. It requires people to be at home and sign the name when everybody's out to work. It can't arrange a night time delivery time slot or a 24hr pickup point. I mean...I pay to have a quick and easy logistic service, not a logistic problem. Other than that, I am fine with the product.
Ordered a pair of Adidas Taekwondo Mei ballet flats. Good experience overall. Reliable and fast shipping

Reply from END.
Great prompt service and product was delivered exactly as ordered. I was very surprised how quickly this was delivered particularly given it came all the way from England to Western Australia. Well done on great customer service!

Reply from END.
First time order from End. The item was competitively priced and my size was in stock.
Very easy to order online.
Great communication throughout.
Item arrived x3 days earlier than expected.
Perfect LoPro Adidas trainers , as described.
Well packed and clear instructions if return required .
I did not need to return,
Very happy with the whole experience and will definitely buy from End again.
Well done 👏👏

Reply from END.
Great service, prompt delivery! Will definitely be using again! Would highly recommend!

Reply from END.
Never used this company before. Really good range of products and I purchased something and had an extra 20%, so made it the best price I could find. Very well packaged and arrived in good time!

Reply from END.
Excellent service from start to finish well done

Reply from END.
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