Good experience buying from End for the first time. Their supplier (DPD) did have a delay, but kept me well informed. Dress well packaged. Decided to keep it so can’t comment on returns process
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They had wot I was looking for at the cheapest price only reason I give 4 stars & not 5 is because in Google search it says £84 free delivery which isn't true as I had to pay delivery & VAT that took... See more
Company replied
Been buying from End for years and the logistic experience is second to none. Packaging is great and returns are as easy as they get. Proper couriers are used for deliveries so you can be confident th... See more
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First time order from End. The item was competitively priced and my size was in stock. Very easy to order online. Great communication throughout. Item arrived x3 days earlier than expected. P... See more
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Company details
About END.
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
- endclothing.com
4.3
Excellent
130K reviews
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Strong execution
END provides a consistently smooth shopping experience with a well-curated selection of brands, reliable delivery, and clean UX across both web and mobile. Customer support was responsive, order processing transparent, and the overall experience felt polished and premium end-to-end.
March 19, 2026
Reply from END.
Hi Dmitry,
Thank you for such a thoughtful review, it genuinely means a lot.
We’re really pleased to hear that everything from our product selection to delivery and the overall experience hit the mark.
A lot of care goes into making sure the journey feels seamless across both web and mobile, so it’s great to know that came through for you.
It’s especially good to hear your feedback on our customer support and order transparency, we know how important those touchpoints are, and your comments show we’re getting it right.
We appreciate you taking the time to share this and hope to see you back with us again soon.
END.
Reply from END.
Hello Magda,
Thanks for the great feedback, really good to hear the process was clear and that you felt kept in the loop throughout.
We appreciate you taking the time to share this!
END.
Reply from END.
Hello Matt,
Thanks for the feedback, great to hear everything arrived quickly and without any issues!
END.
Speedy and well packaged delivery
Speedy and well packaged delivery. Would buy from End again
May 25, 2026
Reply from END.
Hi Jackie,
Thanks for sharing this, great to hear your order arrived quickly and was well packaged.
We really appreciate the support, and we’d love to have you back with us again soon!
END.
Adidas Superstar
Purchased a pair of Adidas Superstar,Lovely trainer's, Great price,quick delivery 👌
May 25, 2026
Reply from END.
Hello Scott,
Thanks for the great feedback, glad to hear you’re pleased with the trainers and that everything arrived quickly at a good price!
END.
Fast delivery
May 22, 2026
Reply from END.
Hello Nattapong,
Thanks for the feedback, glad to hear your order arrived quickly!
END.
Fastest delivery and the packaging was…
Fastest delivery and the packaging was so good. Recommend 💯
May 25, 2026
Reply from END.
Hi Salome,
Thanks for the great feedback, glad to hear the delivery was quick and everything arrived well packed.
Really appreciate the recommendation!
END.
Trainers are great great price also…
Trainers are great great price also very quick service thank you 😊
May 25, 2026
Reply from END.
Hello there,
Thanks for your kind words, really glad to hear this.
It’s great to know you’re happy with the trainers, especially grabbing them at a good price, and that everything arrived quickly too.
That’s exactly the kind of experience we want every time someone shops with us.
We appreciate you taking the time to leave a review, hope you enjoy your new pair!
END,
Reply from END.
Hello Masa,
Thanks for taking the time to leave this.
It’s great to know your order got to you quickly and that you’re happy with the quality of what you received.
That combination is exactly what we’re aiming for every time.
We really appreciate the support and hope you enjoy your purchase, we’d love to have you back again soon.
END.
Reply from END.
Hello Steve,
Thanks for the great feedback, really glad to hear the delivery was quick!
END.
Great experience with END
Great experience with END, trainers are gorgeous, fast delivery
May 25, 2026
Reply from END.
Hello Claire,
Thanks for the great feedback, glad to hear you’re loving the trainers and that everything arrived quickly.
Really appreciate the support!
END.
Haven’t received the product yet…
Haven’t received the product yet…
It’s been almost two weeks in Memphis wait for END to clear something.
May 19, 2026
Reply from END.
Hi JC,
Thanks for your review, we’re sorry to hear your parcel has been delayed in Memphis.
The courier has already been in touch with us regarding this and requested additional information.
We have a dedicated team handling this directly and providing everything needed to help move the shipment forward.
Once the courier receives the required details, they’ll be able to clear the parcel through customs and continue with delivery.
We understand the wait is frustrating, but please be assured this is being actively worked on behind the scenes.
END.
Free delivery is a MUST
Free delivery min. requirement is being much higher as well as the retail price also mark up aggressively compare with the brand official like Human made or Wtaps. But END are always fashionable since my first order in 2014. As a big fan want to see more powerful sale or free delivery promo, thanks!
May 22, 2026
Reply from END.
Hello Benji,
Thanks for sticking with us over the years, that kind of support really does mean a lot, especially since you’ve been shopping with us since 2014.
We’re glad to hear you still rate the selection and style, that’s always been at the heart of what we do.
In terms of pricing and promotions, these can vary depending on brand guidelines and seasonal campaigns, so we’re not always able to offer the kind of offers you’ve mentioned.
That said, we do run promotions and sales throughout the year, so it’s always worth keeping an eye out.
Appreciate the feedback all the same, and we hope you continue to find pieces you like with us.
END.
My parcel is stuck in customs clearance…
My parcel is stuck in customs clearance for over a week now and nobody has reach out to get it cleared. I have sent emails and even tried to call but I haven't gotten any help as of yet. I'm just waiting for END to get my parcel cleared because it has to come from them.
May 21, 2026
Reply from END.
Hello Courtney,
Thanks for your review we’re sorry to hear your parcel has been held in customs longer than expected.
The courier has already been in touch with us regarding this and requested additional information.
We have a dedicated team handling this directly, and they are liaising with the courier to provide everything required to move things forward.
Once the courier receives the necessary details, they’ll be able to clear the parcel through customs and proceed with delivery.
We understand the delay is frustrating, but please be assured this is being actively worked on behind the scenes.
END.
Faulty goods the contact us by email…
Faulty goods the contact us by email page is conveniently never working. The phone staff are terrible
Name is Joe Cantwell
contact me if you want to resolve issue.
May 15, 2026
Reply from END.
Hello Joe,
Thank you for your review, Joe.
We’ve looked into this and can’t see any contact from your email address relating to this order number, so we haven’t had the opportunity to investigate or resolve this for you.
If you do have an issue with an item, we’d ask that you contact us directly via email at info@endclothing.com with clear details and images.
This allows us to properly assess what’s been received and provide the correct support, something we’re unable to do over the phone alone.
If you still need assistance, please reach out via email and our team will pick this up for you.
END.
Hello,
Hello,
I received an email saying that my order #21000125219 was delivered, but I did not receive the package.
I already tried contacting customer service by email, but it does not seem to be working. Could you please check the delivery status and help me locate my order or arrange a solution as soon as possible?
May 31, 2026
Unprompted review
Reply from END.
Hi there,
We hope you are well and thank you very much for writing your review.
I am really sorry to hear you have not received your parcel despite the tracking stating this has been delivered.
Our Support Team will be reaching out in response to your email to look into this and assist right away.
We look forward to getting this resolved.
Kindest regards.
END,
Reply from END.
Hi there,
Thank you very much for your review!
Amazing to hear we are providing a smooth and easy shopping experience.
Thanks a lot for your great feedback!
Kindest regards.
END.
Duties paid, fast delivery
END never disappoint. I do buy here when they have sale events because I'm in the US. They always great. Competitive prices and the best of all fast shipping to Atlanta, GA. This is one of my go to boutique to buy the latest and greatest
May 21, 2026
Reply from END.
Hi Jorge,
Many thanks for the kind review!
It's great to hear we are delivering competitive prices, and providing a good service for orders to the US!
We appreciate your feedback :)
Kindest regards.
END.
Reply from END.
Hi William,
Thank you for the 5 star review!
We aim to make our shopping experience as easy and stress free as possible, so this is amazing feedback to hear.
Many thanks.
END.
Had a really good experience with end…
Had a really good experience with end but I was surprised about the cost of import fee and wasn’t informed anywhere along the way about duties cost. In comparison Farfetch and similar companies mention duty costing and if they cover import duties.
May 21, 2026
Reply from END.
Hi Liam,
Many thanks for your review, we are very sorry to hear of the duties imposed by FedEx.
Unfortunately the invoice that you received from the courier is on behalf of your local custom office.
Most packages entering your destination country are subject to import duties and taxes.
You are exempt from paying VAT on purchases within the UK however, your local customs office will charge you import duties and taxes on these purchases.
Duties and taxes charges are based on several factors including product value, trade agreements, country of manufacture, use of product and the product’s harmonised code, so this could explain why you may not have not been invoiced for your previous imports.
This policy is clearly outlined in the "Help" section of our website, and we strongly encourage all customers, especially those ordering from outside the UK, to review this information before placing an order.
Doing so helps ensure there are no surprises regarding duties.
We are sorry for the disappointment caused on this occasion.
Kindest regards.
END.
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