END themselves were great. Trainers exactly as described and sent out promptly. The 4 stars instead of 5 is solely down to the delivery. Driver couldn't be bothered so decided to drop them at local po... See more
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Review summary
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Great selection of designer brands. Great discounts during the sale period as well. I mentioned earlier about the packaging, could be better. I order from Netherlands and during the long distance ship... See more
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The items arrived intact and in good condition. Nothing bad to say about the items that I received, even surpassed my expectations. The issue I had was with the partner courier, the items got delayed... See more
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Shipping was prompt & clothes were packaged well. However, I was surprised to find out that after paying for the order, I needed to pay duties and taxes that were equal to about 25% of my purcha... See more
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Company details
About END.
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
- endclothing.com
4.3
Excellent
132K reviews
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Not good enough.
Ordered some items for going away on a trip at the weekend. The website said delivery between Tuesday and Thursday. It is now Wednesday, payment has been taken and the items have not even been picked up yet. I've messaged several times to ask for an update and offered to pay more for next day delivery. Been absolutely ignored. Terrible service, and items will likely arrive (if at all) when I'm away.
I know delivery times are a guide but to order Saturday and 4 days later the items not even been posted yet is a shambles.
July 4, 2026
Unprompted review
Reply from END.
Hello Kevin,
Thank you for taking the time to share your feedback.
We appreciate how disappointing it is when you're trying to get an order in time for a trip and things don't go to plan.
We're currently in the middle of our Summer Sale, which brings a significant increase in both order volumes and customer enquiries.
As a result, dispatch and response times are taking longer than usual while our teams work through the backlog as quickly as possible.
We can see you offered to pay for an upgraded delivery service, however if changing the shipping method after an order is placed had been possible, our team would have been happy to arrange this for you.
If an order is needed for a specific date, we would always recommend selecting a next working day service at checkout where available.
We're sorry this experience hasn't met your expectations and appreciate your patience during one of our busiest periods of the year.
END.
Where is my order.
Where is my order.. messaged on the website and app and still getting it ignored? Could you explain why my order has been sat there processed for 3days and not even been despatched yet?
July 6, 2026
Unprompted review
Reply from END.
Hi Matt,
Thanks for taking the time to leave a review.
We completely understand your frustration when you're eager to receive an order and don't see any movement straight away.
At the moment we're in the middle of a busy sale period, which means both dispatch times and response times are taking longer than usual due to the increased volume of orders and enquiries we're handling.
While your order has been processed, it is still awaiting dispatch and our warehouse team is working through orders as quickly as possible.
We appreciate your patience and apologise for the delay.
Once your order has been dispatched, you'll receive tracking details automatically so you can follow its progress.
END
Got what I needed and it was delivered…
Got what I needed and it was delivered promptly.
July 1, 2026
Reply from END.
Hello there,
Thank you for your review!
We're pleased to hear everything arrived promptly and that you found exactly what you were looking for.
We appreciate your support and hope to see you again soon.
END.
Excellent customer service
Excellent customer service. Always a surprise to be able to reach helpful people on the phone!
June 30, 2026
Reply from END.
Hi Jayne,
Thank you so much for your lovely feedback!
We're thrilled to hear that our team was able to assist you so effectively.
We truly believe that having a real person available to help is key to excellent customer service, and it's fantastic to know this positively impacted your experience.
END.
Reply from END.
Hi Janice,
Thank you for the great feedback!
We're glad everything went smoothly and that your order reached you so quickly.
Enjoy your purchase, and we hope to see you back again soon.
END.
Poor quality product
Shoes came promptly and the communication was good. Unfortunately quality of shoe was really poor the insoles of the shoes had been ripped out and stuck back in, making them quite uncomfortable.
They were on sale so I didn’t bother returning but really disappointing.
July 1, 2026
Reply from END.
Hello jo,
Thank you for taking the time to share your experience.
We're pleased to hear that your order arrived promptly and that you found our communication helpful.
That said, we're genuinely disappointed to read your comments regarding the condition of the shoes received.
The quality you describe is certainly not what we would expect.
While we're sorry to hear you decided not to return them, we appreciate you bringing this to our attention, as feedback like yours helps us identify and address issues where they arise.
END.
amazing experience
amazing experience - huge range and super fast international shipping, highly recommended
July 1, 2026
Reply from END.
Hi there,
Thank you for the recommendation!
We're thrilled to hear you enjoyed the experience, from exploring our range to receiving your order so quickly overseas.
It's great to know we hit the mark, and we hope to welcome you back again before long.
END.
Excellent communication by Bry
July 8, 2026
Unprompted review
Reply from END.
Hi Gavin,
Thank you for taking the time to mention Bry.
We're so pleased to hear their communication made a positive difference to your experience.
We'll be sure to pass your kind words on to them.
END.
Reply from END.
Hi Nicholas,
Thank you for your review!
Fast delivery and great service are exactly what we aim for, so it's fantastic to hear we delivered on both.
We appreciate your support and hope to see you again soon.
END.
Reply from END.
Hi Algie,
Thank you for the lovely review!
Short and sweet, we're delighted to hear you loved your purchase.
Enjoy, and thank you for choosing END.
END.
Nice goods for a fair price
June 30, 2026
Reply from END.
Hi Kirils,
Thanks for taking a moment to leave a review.
Hearing that you felt you got good value from your purchase means a lot, and we hope you're enjoying your new item.
END.
There is no END to their expertise and…
There is no END to their expertise and customer satisfaction thank you once again.
June 30, 2026
Reply from END.
Hello Steven,
Thank you for such a wonderful review!
We absolutely love the "no END to their expertise" line – that gave us a smile.
Knowing that we've been able to provide the level of service and support you expect means a great deal to the whole team.
Thank you for your kind words and for choosing to shop with us.
We look forward to welcoming you back again soon.
END.
Reply from END.
Hi Zoya,
Thank you for the fantastic review!
There's always something extra satisfying when an order arrives ahead of schedule.
We're delighted to hear your purchase arrived early and lived up to expectations.
Enjoy it, and thanks for choosing END.
END.
It’s been 11 days and I’m still without…
It’s been 11 days and I’m still without my order. That’s the worst delivery benchmark I’ve tracked for just a pack of tees.
June 26, 2026
Reply from END.
Hi Franklin,
Thank you for your review.
We're sorry to see you're dissatisfied with the delivery timeframe.
However, the details of this shipment do not quite reflect the picture presented in your review.
Tracking shows your parcel left the UK on 30/06 and was successfully delivered in Germany on 08/07.
As this was an international shipment, the parcel had to travel through multiple postal networks before reaching its destination.
An 8-day transit time from the UK to Germany is not unusual and falls well within the timeframe expected for many international deliveries.
We appreciate that everyone would like their order as quickly as possible, but describing this as the "worst delivery benchmark" seems somewhat unfair given that the parcel was successfully delivered only 8 days after leaving the UK.
We hope you're now enjoying your new tees.
END.
Never received my order / package
Never received my order / package. Delivery service that END. uses is horrible apparently. I've lived at my place for 9 years now and whatever company END. uses for deliveries is the first one ever that can't figure out how to deliver a package I guess.
June 29, 2026
Reply from END.
Hi Mark,
Thank you for taking the time to leave a review.
We're sorry to hear your order was not received.
We appreciate how frustrating that can be, particularly when deliveries to your address have not been an issue in the past.
While we work with established courier partners, delivery issues can occasionally occur.
If you raised this with our Customer Support team, we hope we were able to investigate the matter and assist accordingly.
END.
Reply from END.
Hi Steven,
Thank you for the "5 Star Plus" rating!
There's nothing better than finding exactly what you're after and having it arrive without delay.
We're thrilled everything went to plan and really appreciate you taking the time to share your experience.
END.
Reply from END.
Hey Em,
Thank you for your review!
Keeping you updated and getting your order to you quickly are two things we take pride in, so it's great to hear both made an impression.
We appreciate your support and hope you enjoy your purchase.
END.
Scammers
Scammers. I paid attrocious custom fees when my package arrived at home, THAT WERE NEVER SPECIFIED WHEN REGISTERING THE ORDER. Then, I have told END. about this issue. I spoke to multiple people, and never at any point somebody had a sens of accountability nor responsibility about this situation. They were either blaming me or FedEx for their dishonnesty, and never offered some kind of compensation.
Please, AVOID AT ALL COST.
May 25, 2026
Unprompted review
Reply from END.
Hello,
Thank you for your review.
We must respectfully disagree with the suggestion that customs charges were not disclosed. Information regarding potential duties and taxes is provided in our shipping guidance before an order is placed, as these charges may apply depending on the destination country and local import regulations.
While we understand that customs fees can be unwelcome, they are set and collected by the relevant authorities rather than END., and therefore we are unable to offer compensation for such charges.
END.
Always love it
April 13, 2026
Reply from END.
Hey Aga,
Thank you for your continued support!
"Always love it" is brilliant to hear.
We never take that kind of loyalty for granted, and we're delighted to keep delivering an experience you enjoy.
END.
Item came quickly enough
Item came quickly enough - very happy with the purchase- cheers!
June 29, 2026
Reply from END.
Hello Lee,
Thank you for the review!
We're pleased to hear your order arrived promptly and, more importantly, that you're happy with your purchase.
Cheers for choosing END., and we hope to see you again soon.
END.
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