Good experience buying from End for the first time. Their supplier (DPD) did have a delay, but kept me well informed. Dress well packaged. Decided to keep it so can’t comment on returns process
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They had wot I was looking for at the cheapest price only reason I give 4 stars & not 5 is because in Google search it says £84 free delivery which isn't true as I had to pay delivery & VAT that took... See more
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Been buying from End for years and the logistic experience is second to none. Packaging is great and returns are as easy as they get. Proper couriers are used for deliveries so you can be confident th... See more
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First time order from End. The item was competitively priced and my size was in stock. Very easy to order online. Great communication throughout. Item arrived x3 days earlier than expected. P... See more
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Company details
About END.
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
- endclothing.com
4.3
Excellent
131K reviews
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To be honest I can’t leave a good…
To be honest I can’t leave a good review,because I ask return label to be emailed,no one responded to me.Also return label was absent in my order box
May 26, 2026
Reply from END.
Hello Marine,
Thanks for your review.
We’re sorry to hear you didn’t receive a response when you contacted us.
To clarify, we don’t provide return labels within parcels or by request for international returns, as outlined on our website prior to purchase.
This is something customers need to arrange independently if returning from outside the UK.
That said, we’d still be happy to look into your contact with us and make sure it was handled correctly.
Please reach out to our team again with your order details so we can review this for you.
END.
Reply from END.
Hi Steve,
Thanks so much for the kind words!
We’re really pleased you found a great deal and that your order arrived quickly.
Even better to hear the trainers were a perfect fit, sounds like a win all round.
Appreciate you taking the time to share this!
END.
Very efficient
Ordered on Sunday , parcel dispatched on Monday, delivered on Tuesday. Very efficient.
May 25, 2026
Reply from END.
Hello Lesley,
Thanks for the great feedback!
We’re really pleased to hear everything moved so quickly for you, ordering on Sunday and having it delivered by Tuesday is exactly the kind of smooth, efficient experience we aim to provide.
It’s great to know it all went to plan, and we really appreciate you taking the time to share this!
END.
Reply from END.
Hi there,
Thanks for your continued support, great to hear everything was spot on again!
END.
Highly recommend
Highly recommend. Unfortunately, what I ordered did not fit. The returns process was painless and quick!
May 25, 2026
Reply from END.
Hi there,
Thanks so much for the recommendation!
Sorry it didn’t quite fit, but really glad the returns process was quick and easy!
END.
First rate performance
The delivery time exceeded my expectations. Super effort. As an overseas customer I always have some concern about the condition on arrival too and I shouldn't have here. My article was boxes perfectly
You get a definite recommendation from me
May 25, 2026
Reply from END.
Hello Robert,
Really appreciate you taking the time to leave this, it’s great to hear.
We know ordering from overseas can sometimes feel like a bit of a gamble, especially when it comes to delivery times and how well things will be packaged.
So it’s great to know your order arrived quicker than expected and in perfect condition, that’s exactly what we aim for.
Thanks as well for the recommendation, it genuinely means a lot. We hope to welcome you back again soon for another smooth experience.
END.
Great company to shop with.Quick…
Great company to shop with.Quick delivery and kept informed. Trainers were well packed .And at a great price.
May 25, 2026
Reply from END.
Hello David,
Thank you for taking the time to leave such a great review!
We’re so glad to hear everything went smoothly from start to finish.
Fast delivery, clear updates along the way, and making sure your trainers arrived well packaged are all things we put a lot of focus on, so it’s great to know that came through on your order.
Getting them at a great price too is always a bonus.
Thanks again for your kind words and support we hope you enjoy your trainers and we’ll hopefully see you back again soon.
END.
My experience with END
END has always been timely with my orders. They are also the best option for me when it comes to shopping with an overseas retailer.
May 25, 2026
Reply from END.
Hello,
Thanks for sticking with us over time, that really does mean a lot.
It’s great to hear we’ve been reliable with your orders, especially when you’re shopping from overseas.
We know that can sometimes come with a bit of uncertainty, so being a go-to option you feel confident using is exactly what we aim for.
Really appreciate your continued support, and we’ll keep doing our best to make each experience just as smooth as the last.
END.
Dependable as always….
Dependable as always. Good sale price too. Never an issue with END, tbf.
May 22, 2026
Reply from END.
Hi there,
Thanks for the continued support, it means a lot.
Great to hear we’re still hitting the mark for you, and even better that you managed to grab a good deal in the sale.
We appreciate you sticking with us and hope to see you back again soon!
END.
Excellent
Was impressed ordered over a bank holiday weekend and the sandals arrived Tuesday.
No problems gltches a smooth process. Good products, and a decent discount on that occasion.
Seem a good company, would definatly trust to use again.
May 25, 2026
Reply from END.
Hi there,
Thanks for the great feedback!
Really glad everything ran smoothly, especially over a bank holiday, that’s exactly what we aim for.
Appreciate the support and hope to see you back again soon!
END.
Wide range of products and smooth…
Wide range of products and smooth experience. Delivery was quicker than stated!
May 21, 2026
Reply from END.
Hi GG,
Thanks for the great feedback, really pleased you enjoyed the range and that your order arrived quicker than expected!
END.
Reply from END.
Hello Jackson,
Thanks so much for the great feedback!
We’re really pleased to hear your order arrived so quickly, especially with international shipping, we know how important that is.
Appreciate you taking the time to share this
END.
I like the product and the delivery was…
I like the product and the delivery was fast; I'm very satisfied.
I especially loved the END original bag!
May 25, 2026
Reply from END.
Hello there,
That’s great to hear, really glad you’re happy with the product and that delivery was quick as well!
Thanks for the lovely feedback, it’s much appreciated
END.
My purchase was an easy transaction…
My purchase was an easy transaction with your on line web page. The product (Birkenstocks) purchased were as described and perfect.
Unfortunately the size is wrong and to return to your UK store is too expensive from Australia. If you could assist with overseas returns it would be a 5 star recommendation.
May 22, 2026
Reply from END.
Hi Don,
Thanks for your detailed feedback, we’re really glad the ordering experience and product itself hit the mark for you.
We completely understand your point around international returns, and it’s something we’re always looking to improve.
We really appreciate you highlighting it, and hope we can make that experience even better for you in the future.
END.
Reply from END.
Hi Andrea,
Thanks for the great review, really glad you found everything easy from checkout through to delivery, and even better to hear you were happy with the price too!
Appreciate you taking the time to share this.
END.
Item in poor condition, no contact from customer service team
Ordered trainers, received with the sole splitting already. Submitted a contact us form which said I'd hear back in 12 hours, 4 days later I've heard nothing. Incredibly poor service and has made me think twice about ordering with end again.
May 28, 2026
Reply from END.
Hi there,
Thank you for your review and we are very sorry to hear about this.
Very disappointing.
Our Support Team have today following up via email, and we would love to get this resolved right away.
We look forward to hearing from you.
Kindest regards.
END.
Easy check out and quick delivery
Easy check out and quick delivery. I bought a pair of shoes, but the shoe box was a little beaten up. Other than that, good experience.
May 21, 2026
Reply from END.
Hello Kevin,
Thanks for your feedback!
Glad the ordering and delivery were smooth.
Sorry the shoebox wasn’t quite perfect, but great to hear everything else hit the mark
END.
Horrible
Horrible. Paid for shipping. It’s been 2 weeks I been waiting still haven’t got it. Last time purchasing from here thank you
May 25, 2026
Reply from END.
Hi Josue,
Thank you for your review and I am very sorry to hear of this.
The FedEx tracking is not too helpful in identifying why this has been delayed, but it seems to have been held in customs for some time which is disappointing.
We're really sorry for the unforeseen delay and the inconvenience caused.
I am pleased to see this has been cleared and is marked as out for delivery.
We have also processed a refund of the shipping fee incurred due to the delay. You will receive an email to confirm.
Kindest regards.
END.
Reply from END.
Hello Toby,
Thanks for the kind words, great to hear you’re loving the experience!
We really appreciate the recommendation.
END.
Great as always
Clothes arrived fast and in perfect condition. Sadly 1 item didn’t fit well but returns are super easy and a genuine benefit using end.
May 25, 2026
Reply from END.
Hi there,
Thanks for the great feedback!
Glad everything arrived quickly and in perfect condition, and it’s good to hear the returns process was smooth too, we’ve worked hard to make that as easy as possible.
END.
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