Endless Guidance Reviews 248

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, finding them to be of high grade and exactly as pictured. Many appreciate the beautiful packaging and the variety of items available, often noting that the products make a positive difference. The team is frequently praised for being helpful, friendly, and knowledgeable, making customers feel valued. However, some people were dissatisfied with the delivery service, experiencing significant delays or non-receipt of orders, even after paying for express delivery. There were also instances where items arrived damaged or were smaller than expected, leading to disappointment. A few customers also mentioned issues with customer service responsiveness, receiving only automated replies or no communication regarding their orders.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the good quality products, beautiful... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise fast and free next-day... See more

Order

Users describe ambiguous interactions with order. While some customers praise the quick delivery, with orders... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high-grade crystals, describing... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the kind, friendly, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the crystals from this shop are by far the best value for money I have experienced in my time of crystal collecting. Arrive in beautifully gift wrapped condition and look exactly as sho... See more

Rated 5 out of 5 stars

Team are very helpful on the live chat. Crystals arrived exactly as pictured in reasonable time with free delivery service. I will order spiritual decor from here again in the near future. Ps thank yo... See more

Rated 5 out of 5 stars

Bought a large Himalayan salt lamp. Beautiful lamp, the plug unfortunately was broken in transit but a replacement was sent out the next day. I communicated with Megan throughout my transaction who I... See more

Rated 5 out of 5 stars

I ordered the crystal advent calendar reduced from £170 to £85 so quite expensive, then I read the reviews and panicked! I emailed the company as the gift was obviously time sensitive , I ordered it S... See more


Company details

  1. Gift Shop

Written by the company

Endless Guidance offers premium one of a kind crystals, a huge collection of small and unique crystal gift ideas & spiritual decor!


Contact info

3.9

Great

TrustScore 4 out of 5

248 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I have not received my order

I have not received my order. I've attempted to contact the company and had no satisfactory reply. But I have received a request to give a rating of their goods and service. Awful company to deal with and contact. I'm not able to gove zero stars. I would encourage anyone wishing to buy from them not to

February 6, 2024
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Rated 5 out of 5 stars

Gold star!

Quick, easy purchasing and delivery. Lots of information on what the crystals are and what they can be used for.

Love the free gifts too!

All lovely recycled packaging too!

September 29, 2023
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Rated 5 out of 5 stars

Worth the wait!

It was definetly worth the wait considering that it was an international order. I ordered a gift box, salt lamp and a crystal cleansing set all turned out beautiful! The staff were also very helpful, keeping in contact throught the shipping process. Definetly will be ordering again from here!

August 3, 2023
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Rated 5 out of 5 stars

Great place to buy gemstones!

When I accidentally bought an item I didn't want they took it off instantly! The service is truly amazing and kind, and the items are of really high quality!

May 18, 2023

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