Co-op energy via Octopus has always been good value for us. We are grateful for the options given to us online when the contract ended, and the ability to easily choose the best option, which we have... See more
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We have been with Octopus for many years, since they took over Co-Op energy. The prices have always been reasonable, the service fine and the “greenness” pretty good. I have seen interviews with the C... See more
The site was very clear, well laid out and presented, making it so easy to navigate. I had no problems understanding how my accounts were running, or how my bills were calculated. I was informed o... See more
Having had disastrous experiences with other companies, I read reviews of Octopus when transferred from Co-op (excellent company, too) and stayed. Best ever decision. Simple to use, no rubbish, meter... See more
4.8
Excellent
9K reviews
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Always good price.
April 17, 2025
Unprompted review
Good communication
Good communication, our meter works well, very pleased with service provided.
April 16, 2025
Unprompted review
Nice and easy and transparent
April 16, 2025
Unprompted review
Poor pensioner
Having had disastrous experiences with other companies, I read reviews of Octopus when transferred from Co-op (excellent company, too) and stayed. Best ever decision. Simple to use, no rubbish, meter reading faultless, changes in tariffs very simple. Perfect.
April 12, 2025
Unprompted review
Great company to use being with them…
Great company to use being with them for years
April 12, 2025
Unprompted review
App easy to use any queries are…
App easy to use any queries are responded to quickly and efficiently
April 12, 2025
Unprompted review
Simple to use
April 12, 2025
Unprompted review
Alway feel that I have the best deal
Always feel that I have the best deal. All the information is there for you to see. The only reason for the 4stars was that I found it difficult to find the change tariff page.
April 11, 2025
Unprompted review
Easy to follow guidance
Easy to follow guidance to enable you to compare tariffs and switch online.
April 10, 2025
Unprompted review
I have been with Octopus Energy/Co-Op…
I have been with Octopus Energy/Co-Op for several years. Their service is impeccable. They are not pushy, they are informative and their pricing is excellent. I would highly recommend
April 10, 2025
Unprompted review
Best energy supplier that Iv ever had
Best energy supplier that Iv ever had
April 8, 2025
Unprompted review
make it clearers what i am currently…
make it clearers what i am currently on; how much i pay & what the switching option will cause to change
April 7, 2025
Unprompted review
Clear and competitive options
Clear and competitive options for online renewal.
April 4, 2025
Unprompted review
Good Tariff
I always get updates from Co-op Octopus and I am very happy with the new tariff I was offered after my 12 month fixed tariff finishes.
April 3, 2025
Unprompted review
Best energy provider
I like how Octopus gives his customers choices of tariffs that sometimes are even cheaper then the actual prices and lets customers modify their Direct debit.
The app is also really useful as it lets me see my consumption in real.time.
April 2, 2025
Unprompted review
Fair price, good service.
I've always found Octopus to be fairly priced, but I've just switched to an ever lower fixed tariff through the website. It took about 30 seconds, everything was clear and easy to understand, didn't have to submit my life history and I'm very happy to be saving roughly £30 a month.
The website and app are easy to use, submitting a meter reading is no problem, all the information you need about your tariff and bill is there and I've never had any issues claiming refunds when my account goes over a certain amount of credit.
I wouldn't hesitate to recommend Octopus to anyone.
April 2, 2025
Unprompted review
quick and easy
Your email set out clearly an explanation of the charges and showed us how to save money. It was completed within five minutes, thank you.
April 2, 2025
Unprompted review
Been with octopus for years and would…
Been with octopus for years and would not change to anyone else
April 2, 2025
Unprompted review
Would like to speak to someone about…
Would like to speak to someone about this changed tariffs.
Will I end up paying more if energy prices go down .
April 1, 2025
Unprompted review
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