Your Co-op Energy Reviews 

8,567
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Co-op energy via Octopus has always been good value for us. We are grateful for the options given to us online when the contract ended, and the ability to easily choose the best option, which we have... See more

Rated 5 out of 5 stars

We have been with Octopus for many years, since they took over Co-Op energy. The prices have always been reasonable, the service fine and the “greenness” pretty good. I have seen interviews with the C... See more

Rated 5 out of 5 stars

The site was very clear, well laid out and presented, making it so easy to navigate. I had no problems understanding how my accounts were running, or how my bills were calculated. I was informed o... See more

Rated 5 out of 5 stars

Having had disastrous experiences with other companies, I read reviews of Octopus when transferred from Co-op (excellent company, too) and stayed. Best ever decision. Simple to use, no rubbish, meter... See more

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4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(8,567)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great service

I was contacted before the new price rise and guaranteed a better price than my current one for 14months
It refreshing to feel like a valued customer I just wish Octopus did car insurance as well😂😂😂

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Octopus = No problems.

As a Coop member I have been with Octopus for some years now. I have always found them to be honest and helpful. They always advise on better tariffs and ways to save money or maximise the tariff you are on. They provided a smart meter, which has been very worthwhile.

March 29, 2025
Unprompted review
Rated 1 out of 5 stars

They make you compare apples with pears

The problem is that they give existing tariff in terms of KWH and daily rate. With the new tariff they just give an estimate of the total monthly bill. So it is impossible to genuinely work out whether to change or not. However, given there is no exit fee, I've changed for now but may go elsewhere once I see the actual figures on my account/next bill

March 28, 2025
Unprompted review
Rated 4 out of 5 stars

customer service was excellent

customer service was excellent, i would have liked a smart meter that gave out signals every half hour to an hour to stop me being bombarded by EMF with the 2 meters . i switched to what they told me was a lower tariff, but with all the gobbledegook info and figures they throw at you with the technical info it's impossible to work out what is really happening, do companies do this to deceive you? and don't forget that it is actually the national grid that supplies the actual electric and Gas and these companies are just middle men that put their meters in-between you and the grid and then charge you what they feel like for the digits, i heard that what costs us £100 is roughly £3 worth from the national grid, still politicians and Gvts have shares , portfolios and sit on Corporate boards and globalist NGOs, they are probably doing very nicely out of it, thank you very much and do they really care for our pockets or the environment ? i think you deep down already know the answer to that question. Rip Off Britain

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Octopus Energy and Co-Op energy make…

Octopus Energy and Co-Op energy make life much easier for a user. Prices are good, competitive and the service is great. Submitting meter readings and getting updates etc couldn't be easier. Also, the split of how energy is generated is highly renewable (85%).
Definitely recommended.

March 28, 2025
Unprompted review

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