Energy Bureau Reviews 

664
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, approachable, and knowledgeable when handling contract renewals and energy switches. Reviewers often mention that advisors take the time to explain every detail clearly, ensuring a smooth and reassuring process from start to finish. People also appreciate the highly efficient service that consistently helps secure competitive market prices and achieve significant financial savings. Consumers consistently highlight that working with the team removes all the usual stress and pressure associated with utility providers. Reviewers note that advisors remain constantly available to answer questions and provide ongoing support long after contracts are signed.

What people talk about most

Staff

Customers report highly positive experiences with staff, highlighting their helpful, polite, and... See more

Service

Consumers find service to be positive, highlighting quick, efficient, and professional assistance with energy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and efficient support.... See more

Price

Users describe satisfaction with price, reporting significant financial savings and competitive rates on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anthony has been great, he is always on hand to arrange my renewal but really pleased with the service after that, he doesn’t leave you after you have signed the contract. Not many brokers have a good... See more

Rated 5 out of 5 stars

I would normally be skeptical about companies that offer to help with your energy, however I am very happy so far with how things have been. Charles has been my main point of contact and I cannot faul... See more

Rated 5 out of 5 stars

What a great experience I have had with an honest Mr. Mark Steer, grateful for the knowledge given and the brilliant saving our company had made by using Energy Bureau. This industry is harsh, and a... See more

Rated 5 out of 5 stars

I been using Mark Steer for more than a few years. I have always received a 5 star customer service. He is very honest, approachable, helpful and knowledgeable. I will continue to always reach out to... See more


Company details

  1. Utility Contractor
  2. Electric Utility Company
  3. Gas Company

Information provided by various external sources

At Energy Bureau, we pride ourselves on developing business energy services that benefits you and your business best. With support and hassle-free management of your business gas and electricity, our aim is to compare energy providers and find the best rates that will not only reduce your energy overheads, but ensure you’re making the most of the tariffs and services available to you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(664)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've had an excellent experience with…

I've had an excellent experience with the Energy Bureau especially dealing with their Mr. Anthony McClintock who was very responsive and also was instrumental in solving my Client's issue with British Gas including reimbursement of a very large amount of money to him. A very trustworthy company indeed.

August 21, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Mr Jamal

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

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Rated 4 out of 5 stars

Prompt replys and clear information

August 13, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Ellie

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Business Gas & Electric for Charity

Dealt with Jonathan who was friendly, knowledgeable and helpful. He helped us secure a good fixed rate for our gas and electricity. Would recommend.

August 13, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi KFC

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Quick and easy

Harj Rai explined everything clearly and was quick and effient to provide new contract.

August 13, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Matthew

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Angela Howe made changing suppliers…

Angela Howe made changing suppliers really easy and saved the company some money which is always a bonus. Thank you for your help Angela

August 7, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi LANX Accounts

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

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Rated 5 out of 5 stars

Happy with the job Jonathan did with my…

Happy with the job Jonathan did with my entry Stephanie quigley

August 2, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Stephanie

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Sam palmer was brilliant in helping…

Sam palmer was brilliant in helping secure our recent contract. Highly recommend.

August 1, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Jordan

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Jonathan Belk

Jonathan Belk, the salesman was extremely good

July 31, 2024
Energy Bureau logo

Reply from Energy Bureau

Hi David

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

First class customer service

First class customer service

July 29, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi David Megilley

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

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Rated 5 out of 5 stars

Absolutely fantastic service.Thanks Tony

July 26, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Lisa

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Efficient service and saved us money!

July 25, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi S Mitchard

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Broker Harj always there to help.

July 26, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi West Park Supported Living LLP

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Harj is an exceptional individual

Harj is an exceptional individual, providing invaluable assistance in facilitating my transition to the most cost-effective energy provider. I am sincerely grateful for his expertise and highly recommend his services.

July 24, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Adrian

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

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Rated 5 out of 5 stars

A big thank you to Angela!

A big thank you to Angela!
Would always recommend!

July 17, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Amber

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Excellent will use again

Our experience with Harj as a broker was excellent, he has a very friendly manner and is always quick to reply to any queries.

July 16, 2024
Energy Bureau logo

Reply from Energy Bureau

Hi Claire

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Anthony was great

Anthony was great, very thorough and communicated very well.

July 16, 2024
Energy Bureau logo

Reply from Energy Bureau

Hi Stuart Matthews

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Harj just him

July 16, 2024
Energy Bureau logo

Reply from Energy Bureau

Hi Dan

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

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Rated 5 out of 5 stars

I’ve had the pleasure of dealing with…

I’ve had the pleasure of dealing with Tony Shaw regarding CCL. Tony was very informative, friendly & professional. Tony managed to secure us a substantial amount of money. I would highly recommend & will be using them in the near future

July 8, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Teresa Dawson

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Tony was very professional and saved me…

Tony was very professional and saved me a substantial amount of money on my ccl. Thank you

July 3, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Safina Ahmed

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Dan helped us were others couldn't

Dan helped us were others couldn't. Would always recommend

July 8, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Gemma

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

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