Energy Prices Direct Limited Reviews 441

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their efficiency, helpfulness, and extensive knowledge, making the process of securing energy deals easy and stress-free. Many people highlight the exceptional customer service, noting that agents are polite, professional, and dedicated to finding the best prices and solutions for their needs. Consumers frequently mention the excellent value for money and the significant savings achieved through the company's services. However, some customers also noted issues with persistent calls from different agents after securing a deal.

What people talk about most

Staff

Customers consistently express satisfaction with staff, highlighting their professionalism, knowledge, and... See more

Price

Consumers find price to be positive, consistently reporting that the service helps them secure competitive... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of staff.... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness and... See more

Value for money

Reviewers mention positive feedback about value for money. Customers consistently report significant savings,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This review is for Rose Williams, who has been extremely efficient, kind, and helpful from the start. We are very impressed with her knowledge in this field and the way she has handled explaining... See more

Rated 5 out of 5 stars

Just wanted to say a big thank you to Shamayla at Energy Prices Direct for being so helpful and efficient in sorting out a great electricity deal for me. She made the whole process super easy an... See more

Rated 5 out of 5 stars

I was contacted by Kevin Armstrong who worked hard to get our small charity a better deal. We stayed with our current provider but Kevin managed to apply a charity discount which will save us over £26... See more

Rated 5 out of 5 stars

Anthony Atkinson at EPD Ltd has worked tirelessly to source the best Energy Supplier deals for our small charity. I feel this has been due to his drive and determination to do the best for us. He has... See more


Company details

  1. Utilities

Written by the company

In the late 1990′s the energy market regulators and the UK government decided to stop the monopoly that British Gas and the regional electricity companies had in the UK. They “deregulated” the energy markets meaning other companies could supply gas and...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

441 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Expertise. Experienced. Efficient

Over many years, I have worked with Sam Patel, aiming to get competitive energy prices for my scout group. It is really important that we get value for money.
Working with Sam, I have managed to get competitive prices with good quality companies.
Sam has worked extremely hard for our group. He has good knowledge and understands the need to find us value for money.
Communication with Sam is brilliant. He is constantly in touch, keeping me up-to-date and always looking for the best deals for the scout group.
It’s fairly obvious to me, working with Sam over a long period of time that he has excellent knowledge of the industry and good communication and technological skills.
I would recommend working with this company. They have certainly not let me down.

February 18, 2025
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Rated 4 out of 5 stars

Competitive electricity contract

I've just completed a new electricity contract organised by Denver at Energy Prices Direct. I got a variety of quotes using 3 different brokers and Denver managed to get me the best deal.
I've given 4 out of 5 as my initial contact with him last year he was eager to get a deal done so was phoning regularly. However I said I wasn't in a position to sort out the contract then and to call me back in February which he did and was very helpful throughout the whole process.

February 11, 2025
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Rated 5 out of 5 stars

Service with a smile... no pressure!

Lisa Basu guided me through a minefield of prices and options. As pedantic as I am, she surpassed my expectations and achieved prices I was happy with. Her research was extensive and thorough, her presentation was easy to follow, and nothing was too much effort. In the end it was easy to narrow it down to the choices I made. A huge thank you.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Maureen is a star Energy Procurement Manager

Maureen has been an incredible help to our church as our Energy Procurement Manager for nearly five years. She is trustworthy, proactive, and always ensures we’re ahead of contract deadlines. Thanks to her expertise, we locked into a 4-year deal just before energy prices soared, saving the church a significant amount of money. We truly appreciate her dedication and professionalism!
Daniela, Church Office Manager

January 31, 2025
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Rated 5 out of 5 stars

Energy Prices Direct Ltd broker named…Kevin

Energy Prices Direct Ltd broker named Kevin was an exceptional help during a time when we felt our energy costs were going to drive us out of business. His help during this time was a godsend. This company will follow up telephone conversations with an email which was extremely helpful.

August 29, 2024
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Rated 5 out of 5 stars

Great experience

Great experience. The energy consultant Ash William has been very helpful and found the best deal for us. And I would recommend this company.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent sales skills

Everything was dealt on the phone.
Rukhsar the sales lady explained everything in detail and sorted out all the issues.
She has excellent skills and tone and has managed to save vital money for our charity.

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Syrah Khan is a fantastic sales lady

Syrah Khan is a fantastic sales lady, she has knowledge of the energy market and enthusiastically pursues once case to reduce your costs. Her knowledge regarding past invoices and usage figures indicates she is technically competent. Friendly and easy to communicate with, she explains the offers clearly and reflects care in her approach as a personal conatct.

January 26, 2025
Unprompted review

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