Enfields Lettings Reviews 

218
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, kind, and supportive throughout the entire renting process, making everyone feel safe and valued. Reviewers often point out how patient and professional the team is when guiding them through each step of the journey. People also deeply appreciate the prompt responses and efficient communication, which keep clients well-informed at all times. Consumers note that agents go above and beyond to answer questions clearly, handle maintenance issues swiftly, and secure wonderful outcomes. Overall, individuals feel that working with this reliable agency ensures a seamless, stress-free transition into a new home.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting friendly, professional, and... See more

Service

People report positive experiences with service, highlighting friendly staff and smooth processes. Reviewers... See more

Response time

Reviewers highlight positive aspects of response time, noting that communication is consistently efficient... See more

Customer service

Users describe positive interactions with customer service, highlighting supportive and helpful staff.... See more

User experience

Reviewers express high satisfaction and positive feedback about user experience. Customers highlight how easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the pleasure ov having annah show me around a property that is now me and my children's home. She is amazing helpfull and supportive. I struggle with forms annah helped me focus and get what nee... See more

Rated 5 out of 5 stars

We’ve been looking on the rental market for a while and I must say, Adrian’s attention to detail and finding a property that matches our specific needs had been amazing. Alongside this, provides... See more

Rated 5 out of 5 stars

I have been with Enfields-Shirley for a number of years and have to say they have always all been Amazing especially recently with a query Shannen K was brilliant! Very happy with the service and supp... See more

Rated 5 out of 5 stars

I rented a flat assisted by Annah Gee❤️ She helped me with a few viewings and worked to find what was best for my situation. Then it took a bit more time than usual to get my documents approved,... See more


Company details

  1. Apartment Rental Agency
  2. Real Estate Agents

Written by the company

Enfields Lettings are a specialist residential lettings agency offering houses and flats for rent.


Contact info

4.8

Excellent

TrustScore 5 out of 5

218 reviews

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4.8

All reviews

(218)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

This is our first move in 10 years and…

This is our first move in 10 years and James from Enfield Lettings Shirley has really guided us through the process with patience, kindness and professionalism. We would def recommend Enfields to anyone looking to rent again

April 30, 2025
Unprompted review
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Rated 5 out of 5 stars

The experience with Enfields has been great !!!

The experience with Enfields has been great during the years and the company managed always our apartment very well and with great professionalism.
In particular Emily Kelsey has been extremely supportive for any request of help and also during the process of selling of my apartment. It has been a great pleasure to have our apartment managed by Enfields

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

After a 13year experience with…

After a 13year experience with Enfields, there is little else to say about the reliability and quality of service I and my family have enjoyed with this Organisation. Suffice it to say, Enfields is an epitome of service at its best!

April 30, 2025
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Rated 5 out of 5 stars

Excellent service.

Enfields have been managing my rental property for a year now and have been excellent. All aspects of the letting is explained clearly, things are done in a prompt manner and their communication when issues arise is swift.

Sarah has been managing my property and has been thoroughly professional and personable throughout.

I’m very happy with Enfields.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

I've been dealing with Enfields for sometime now.
I'm a Landlord and use their find a tenant only scheme.
Annah Gee is very helpful and a pleasure to deal with.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and knowledgeable.

For some time now I've been dealing with Sarah Hazell at Enfields. Sarah has surpassed my expectations with her diligence and attention to detail especially when dealing with a very tricky incident caused by a tenant but affecting other tenants. Sarah always returns my calls and gives helpful and good advice. I'm glad to say that the timing of Enfields rental payments has improved and trust it will stay that way. It will be interesting to see how Enfields guide Landlords through the new and oppressive legislation and review and select potential tenants, hopefully with increased scrutiny.

November 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Sarah at Enfields has managed my…

Sarah at Enfields has managed my properties for several years. The service and advice from Enfields has always been professional, and friendly and any issues have been swiftly dealt with.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I have used Enfields for many years. They have found excellent tenants and keep me informed when tenancies are due to be renewed. Payments are made promptly and staff are most helpful.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient professional serviceI have used Enfields to manage my…

I have used Enfields to manage my Southampton properties for many years. Sarah is my property manager. I find the service professional, courteous, efficient and friendly. Any glitches are quickly ironed out. They are knowledgeable regarding the law and always give good advice. You always receive a call back when someone is unavailable. A thank you to the whole team for making my life as a landlord as stress free as possible but a special thank you to Sarah.

April 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Tenant finders

We are landlords and always use Enfields to find our tenants. Anna Ghee is always a pleasure to deal with. Very professional and diligent. Keeps us up to date with progress and any problems.

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

I have been renting a property which is…

I have been renting a property which is Let and managed by Enfields. My property manager Sarah Hazell has always been prompt in sorting out any maintenance issues reported. Can’t really thank her enough! Very happy with the support.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Sarah at Enfields Shirley manages two of my properties for me, she does an excellent job and always keeps me well informed and she is always on hand when I have any questions.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Annah Gee 10/10

I walked into the office this afternoon to make some initial enquiries, at first instance I was greeted by Annah Gee who was very warm and friendly and willing to help. We managed to schedule an appointment right away, I was very impressed. When arriving at the property to view, Annah was on time and very informative, answered all my relevant questions and reassured me. Definitely would recommend this service.

April 24, 2025
Unprompted review
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Rated 5 out of 5 stars

I have a few rental properties in…

I have a few rental properties in Southampton and have been using Enfields to fully manage them for several years now. I have found the service to be professional, helpful and pleasant. I have never had to worry about receiving rent or having unsuitable tenants. Happy to recommend the company.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience with them

Excellent experience with them, they were very responsive, explained everything in detail, answered all my questions, and were very quick to process everything. Would definitely recommend them, and intend to use Enfields again.

April 23, 2025
Unprompted review

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