I've wanted to learn english from british teacher who lives in The UK. My dreams come true because of British Council English Online Courses. Offline Class was hard for me whose schedule is alway... See more
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I've wanted to learn english from british teacher who lives in The UK. My dreams come true because of British Council English Online Courses. Offline Class was hard for me whose schedule is alway... See more
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Huge disappointment I mostly take private lessons. There are some good teachers, but many others are not attentive and show little interest in what I'm talking. Also the subscription system with fl... See more
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I have learnt a lot during group discussion and the class teacher always gave clarity on how to answer questions and phrases and vocabulary. Teacher's were friendly and they try by all means to make e... See more
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You can continue studying English at your own pace, selecting the class times that best fit your schedule. Each class brings together people from all over the world, allowing you to hear different... See more
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I like on-line courses and also possibilities to study on my own using your platform.

Reply from British Council English online courses
Despite asking several times nobody called me regarding my complaint and ignoring my request to escalate/refund

Reply from British Council English online courses
Ontime class the teacher they so good i like the way they tought us

Reply from British Council English online courses
The Elementary course for me great expirence ,the themes are update situations,the students have to known Basic English to follow lessons.

Reply from British Council English online courses

Reply from British Council English online courses

Reply from British Council English online courses
I like very much British Council English online courses! The topics are diverse, useful and interesting. I really like the listening part, the voices and the interpretation are excellent! I learn the lessons with great pleasure, my English and self-confidence have improved a lot. Thank you very much British Council!

Reply from British Council English online courses
It s was good 🥹 I like this experience!so sad to leave

Reply from British Council English online courses
It would be great if there is a possibility to buy credit for online classes by self-study students not as a subscription but as an on-demand paid pack of credit.

Reply from British Council English online courses
there is only excirses , not the classe it self !
We don't understand what is expected !
Answer to the British response:
Thanks for your reply. I wanted to share a bit more about my concerns.
You’re absolutely right about the offer I took BUT when we’re trying to learn on our own, having lessons to explain the rules or concepts is so important. They don’t have to come from a teacher, but we need something clear to guide us before jumping into exercises.
WIHTOUT that, it feels like we’re expected to figure things out on our own, which can be really FRUSTRATING.
Right now, the solution feels INCOMPLETE because it SKIPS that crucial step. We need to be able to see and understand the rules first, then apply them. Otherwise, it’s hard to make real progress.
To be honest, I was disappointed by your answer. It feels like this approach is more about PUSHHING people toward the more EXPENSIVE option, which costs about five times more.
That’s really frustrating because it feels like the current solution isn’t designed to help people truly learn—it’s just a stepping stone to upsell something else.

Reply from British Council English online courses
I bought the IELTS course, and I found it unfriendly; it was challenging to navigate through the portal. It seems designed to spend money on it because every module is locked. I felt stuck. IELTS gave me another free course, which was way more helpful than this one.

Reply from British Council English online courses

Reply from British Council English online courses
Many thanks to BC, It is quite helpful for me to practice English. So many outstanding teachers and enthuasistic learners are also remarkable point.

Reply from British Council English online courses
I really enjoy these classes.They give me a lot. They teach me how to understand, how to use the words, how to ask a question. I really enjoy them.

Reply from British Council English online courses
I am really pleased with the British Council English Online. The private classes and varied activities make learning enjoyable, with professional and kind teachers enhancing the overall experience. The curriculum covers new grammar aspects and vocabulary, which I find engaging during my daily sessions. Despite being retired, the method keeps me motivated to improve my English, especially in constructing sentences. Interacting with people from different continents adds value to the learning process. Overall, the subjects are interesting and useful, making it a worthwhile experience. Thank you!

Reply from British Council English online courses
I am extremely disappointed with the British Council's recent service. Despite numerous follow-ups, the refund for my Enquiry on Results (EOR) fee has been significantly delayed. The lack of timely communication and resolution is truly frustrating. I am waiting for my refund for 9 weeks already and still nothing!
I urge the British Council to improve their customer service and expedite the refund process.

Reply from British Council English online courses
Very reactive team, when I asked to be upgraded ;)
Great teachers, polite, alert and making everyone participate in.
Teaching documents were good and accurate.
XXX

Reply from British Council English online courses
I was never able to speak with a person who gave me information or guidance about the resources and conditions of the program. Despite having only taken one session and trying to cancel my membership, it was automatically renewed (I wasn't aware) and I was charged another monthly fee. In short, I paid 2 months for a service that did not meet my expectations despite I only used 1 session, and I never found an easy way to speak with anybody to help clarify customer doubts.

Reply from British Council English online courses
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