Enhance Medical Group Reviews 

3,090
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 449 reviews, reviewers overwhelmingly had a great experience with this company. People frequently talk about how genuinely wonderful, kind, and supportive the medical staff and surgeons are during procedures. Consumers are extremely happy with their wonderful surgical results and the exceptionally smooth, caring hospital journey from start to finish. However, some people mentioned experiencing frustrating difficulties with pre-op communication and feeling unsupported by the care team when asking important questions. A few reviewers were also deeply dissatisfied with dismissive responses from doctors during follow-up appointments when raising unexpected post-operative concerns. Some customers also noted that initial consultations felt rushed and lacked proper reassurance.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and friendly service from the moment they... See more

Service

Users describe positive interactions with service, highlighting that all staff are fantastic and go above and... See more

User experience

Clients share positive opinions on user_experience, describing their journey from initial consultations to... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting that care coordinators... See more

Product

Customers report positive experiences with the product, expressing immense satisfaction and delight with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the staff at Enhance medical were absolutely amazing, especially the surgeon Mr Awad and the nurses (Wendy and precious ) on the ward were so friendly and looked after you really well and made yo... See more

Company replied

Rated 5 out of 5 stars

Can not thank Enhanced medical enough. I was very anxious, nervous and overall scared but excited at the same time, from the moment I arrived at the clinic until I got discharged the staff at Solihil... See more

Company replied

Rated 5 out of 5 stars

I can honestly say from the phone call made to arrange my consultation to the day of my procedure Enhance have been absolutely incredible. I have had the best care throughout and can not fault anythin... See more

Company replied

Rated 5 out of 5 stars

The last few months have flown by. No question to my PCC was too much and always answered promptly. All staff at Hammersmith hospital were so kind and lovely and made the experience much less worrying... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Plastic Surgeon
  3. Plastic Surgery Clinic
  4. Private Hospital
  5. Surgeon

Written by the company

Enhance Medical Group is the UK's leading day case surgery provider. We have 7 clinics and 2 hospitals, all based in key locations and have highly skilled surgeons to complete all cosmetic procedures. All surgery options come with a free consultation for your complete peace of mind. We ensure you are 100% happy with the procedure before it goes ahead. All of our plastic surgery procedures are available on easy to pay monthly finance. We are also happy to take payments in full if this suits your requirements.

Breast Enlargement From £4,250

Written by the company

Book Your Free Consultation Today
Please feel free to call our team on 0800 808 5630 or visit our website for more information

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,090)

437 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's been an amazing journey from the…

It's been an amazing journey from the start. I am so grateful for the support and care during this time.

June 1, 2026
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Kamila! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

WOW, WOW & WOW

Wow wow & wow! I cannot fault my experience at Enhance medical group Birmingham. The staff were incredible!
My surgeon Mohamed Shalabi was fantastic start to finish, really listened to what I wanted factored in with his expert experience the results are incredible!
Wendy my nurse was fantastic, so caring and helpful throughout my experience.
Tony the anaesthetist was brilliant! Put me at ease we had a few jokes! Couldn’t have wished for a smoother op day with outstanding staff. Highly recommend

June 4, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Samantha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

5 plus plus service and patient experience

From the initial xontact Enhance have listened and heard what i wanted to achieve. All staff are professial and welcoming and immwdiately made me feel relaxed. Admission and surgery is beyond 5*. It is the only time the anethistic didnt make me feel sick! My whole experience has been amazing so far. I had my follow up call today and check up next week. Highly recommended and i did shop around a bit first. Cant fault them😍

June 3, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Steve! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

I was mainly impressed with my surgeon…

I was mainly impressed with my surgeon and nurse carer Wendy at the hospital, both put me at ease and were extremely lovely. Nothing was too much trouble.

June 3, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Becky! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Uplift and implants - Fab!

Had an uplift with breast implants and couldn’t be happier. I met with Abbie one of the care coordinators who was just fab. She was thorough and did everything possible to make me feel comfortable. Everything was explained to me in depth. The surgeon was precise and measured my whole chest giving me his honest opinion on what would suit my body type and chest size. On the day my surgeon, Mr Khoda, was brilliant, he checked to see how I was feeling and to confirm what we had discussed before showing me the implants which had been ordered ready for the surgery. The nurses were also brilliant on the day of the surgery. The following days from surgery I received calls from enhance to check on my progress as well as my care coordinator, Abbie, checking on how I was feeling and giving advice on things to help. Couldn’t recommend enhance enough. Thank you

June 1, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Mollie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

My procedure

I have been anxious over my procedure and on entering hospital at Hammersmith the staff were so kind and understanding they couldn't have been nicer.
My ward roomies were lovely too
My surgeon was very professional and listened to exactly what I wanted from my procedure he was great.

June 2, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sandra! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Auto augmentation uplift

I’m on week 1 of my auto augmentation uplift no implants, I’m so pleased with them at the moment 🤞🏻 they look brilliant better than I thought my surgeon would achieve just using my own tissue. I’ve had a great experience touch wood 🪵 my surgeon Mohammad Maher gave me his opinion of an option other than implants on my consultation as I didn’t know what I wanted and never even really heard of this procedure. But I think he’s done an amazing job. Everyone at Solihull was lovely from the nurses before my surgery and the anesthetists especially Tony who instantly put me at ease when I arrived and to going under. Had my dressings changed yesterday by a lovely nurse and I’m so happy look forward to seeing the results further along.

May 26, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sianey! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

10/10

10/10 experience. All the staff are so warm and supportive. Melissa and Dr Fallico made the whole experience smooth and I got the results I wanted.

Even the receptionists were super lovely! Would only ever use enhance and the team I used ❤️

March 20, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review JB! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing

I am 2 days post op from having breast augmentation surgery. The whole process has been flawless The surgical and nursing team were so kind, considerate and professional From what I can see so far the results are just what I wanted

May 30, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sarah! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing experience

Amazing experience, all staff in Hammersmith centre were so friendly and patient with me… all of Mr Maklads surgical team were very reassuring and calming keeping my modesty at all times, post op in recovery was very calming nurse Okhana was amazing and supportive with me getting back up on my feet. I would highly recommend anyone to use enhance medical centre as my experience having my surgery was top tier with everything from greeting me, prepping for surgery and post op bed side care.

January 29, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Poppy! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

The staff are all very professional and…

The staff are all very professional and also genuinely friendly and caring. The whole journey with them was well informed, felt very much tailored to me and my individual needs. I had a really good experience and can thoroughly recommend them.

May 28, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Marilyn! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Efficient good standard of care

Efficient good standard of care
Very happy with my post op result so far highly recommended

May 20, 2026
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Jessica! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Love Them ❤️ From start to finish they…

Love Them ❤️ From start to finish they have changed my life for the better!
The nurses are amazing and looked after me so well post surgery.
The whole team are absolutely flawless & I cant wait to be back for Part 2!!☺️☺️☺️
#gamechangers 🤗

May 18, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review SM! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

I had the best experience with Enhance…

I had the best experience with Enhance Medical, Dr Ottaviani is the sweetest man!
I was completely comfortable through out, after surgery i had the most loveliest nurse.
Recovery was great, aftercare was fantastic!
Thankyou Enhance Medical for my new puppies❤️

November 1, 2025
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Rebecca! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Nefer Fallico is an amazing

Nefer Fallico is an amazing, outstanding and extremely skillful surgeon. My recovery from breast uplift and implants was virtually pain free and quick and the results compared to what my breast looked like before is close to miraculous, such a massive improvement. I am extremely happy that Nefer was my surgeon and I cannot thank her enough. Also thank you to the whole team that helped me you are magnificent.

February 6, 2026
Unprompted review
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Natasha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Highly recommend

I had such a positive experience with enhance medical from the very beginning. Everyone was very welcoming and made the whole process feel really smooth and reassuring. A special thank you to Nefer Fallico who I can’t recommend enough. I’m so happy with the results and so glad I chose to go with Enhance. Thank you again to everyone.

March 13, 2026
Unprompted review
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Bethany! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & reccomendations!

Rated 5 out of 5 stars

Amazing results

Amazing results! Absolutely love my boobs they have made me feel so much more confident. Thankyou to enhance and my lovely surgeon Dr Nefer Fallico.
Thanks again! Xxx

March 13, 2026
Unprompted review
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Caitlan! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Mastopexy with internal bra, no implants

Had breast surgery on Monday and all I can honestly say is how happy I’m am with choosing enhance they have been amazing, I nearly changed my mind last minute on the operating table before I was sedated,but I’m so glad I had my surgery with this company, aftercare has also been amazing, will be back for surgery in the future with enhance, dr maklad is an amazing surgeon and my nurse was amazing with me, couldn’t be happier

May 18, 2026
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

All the staff were amazing and made me…

All the staff were amazing and made me feel so at ease. Im so grateful

May 18, 2026
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Ruth! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Positive review

Staff are all very kind and my surgeon Ben Khoda has done a very good job with my breast surgery.

May 11, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Georgia! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

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