I had my operation for breast implants under the muscle, implants and uplift. My experience from start to finish has been amazing! I thought the pain would be much worse after having my operation... See more
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Review summary
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All the staff at Enhance medical were absolutely amazing, especially the surgeon Mr Awad and the nurses (Wendy and precious ) on the ward were so friendly and looked after you really well and made yo... See more
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Can not thank Enhanced medical enough. I was very anxious, nervous and overall scared but excited at the same time, from the moment I arrived at the clinic until I got discharged the staff at Solihil... See more
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I can honestly say from the phone call made to arrange my consultation to the day of my procedure Enhance have been absolutely incredible. I have had the best care throughout and can not fault anythin... See more
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Company details
Written by the company
Enhance Medical Group is the UK's leading day case surgery provider. We have 7 clinics and 2 hospitals, all based in key locations and have highly skilled surgeons to complete all cosmetic procedures. All surgery options come with a free consultation for your complete peace of mind. We ensure you are 100% happy with the procedure before it goes ahead. All of our plastic surgery procedures are available on easy to pay monthly finance. We are also happy to take payments in full if this suits your requirements.
Breast Enlargement From £4,250
Written by the company
- Book Your Free Consultation Today
- Please feel free to call our team on 0800 808 5630 or visit our website for more information
Contact info
Joseph House, 970 stratford Road, Shirley, B90 4ED, Solihull, United Kingdom
- 0800 808 5630
- enhancemedicalgroup.com
4.8
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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All the staff were amazing and made me…
All the staff were amazing and made me feel so at ease. Im so grateful
May 18, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Ruth! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!
Positive review
Staff are all very kind and my surgeon Ben Khoda has done a very good job with my breast surgery.
May 11, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Georgia! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!
Everyone was very positive which really…
Everyone was very positive which really eased my nerves before and after surgery. They are easily assessable and my experience was a 10/10.
May 11, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Paula! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!
Breast re augmentation
Unfortunately my surgery had to be cancelled due to unforeseen circumstances however Enhance managed to slot me in with a surgeon 2 days post my original date which was fantastic.
Every member of staff I met along my journey, filled me with complete confidence.
I would highly recommend.
May 15, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Rebecca! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!
Got my sizing wrong…
Got my sizing wrong emailed to confirm my sizing 3 days before surgery and my patient care coordinator still sent me the wrong size and on the day of surgery did not answer my calls or texts in regarding to this
May 17, 2026
Reply from Enhance Medical Group
Thank you for taking the time to leave feedback. We feel it is important to clarify the events surrounding your treatment.
The implant size used during your procedure was the correct size discussed in detail during your consultation process, agreed upon prior to surgery, and formally consented for as part of the surgical consent process on the day of surgery. We can confirm the implants used matched the agreed surgical plan, and this was discussed thoroughly with you before surgery.
We apologise that there was a typographical error within an email communication, however this did not impact your surgical plan or the implants used during your procedure, which were the correct implants consented for and agreed upon throughout the consultation and consent process.
In relation to communication, your Patient Care Coordinator responded to your email enquiry. On another occasion whilst your coordinator was temporarily out of office, alternative cover was arranged and another member of the team attempted to contact you by telephone, however unfortunately there was no answer.
Following your surgery, we can also see that your post-operative call was completed and no concerns regarding implant sizing were raised at that time.
After receiving this review, we again arranged for your Patient Care Coordinator to contact you directly to discuss your concerns further and provide clarification.
We always welcome honest feedback, however we do feel parts of this review are not an accurate reflection of the care, communication, and consent process provided throughout your journey with us. We hope you may reconsider the wording of your review following further reflection and discussion with the team.
The staff are all amazing and so so…
The staff are all amazing and so so friendly they can’t do enough for you , I would highly highly recommend them .
May 12, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Mrs Pitcher! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!
Outstanding service
I was very nervous of my procedure but Dr Awad was very reassuring and all of the staff and nurses were absolutely great, all very friendly and helpful. I would definitely recommend them
May 1, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Caroline! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!
Highly satisfied
I am very happy with my experience at Enhance Medical from start to finish. Good communication, and excellent care. Thanks again 😀
May 14, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Kayleigh! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!
Great service
May 7, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 4 star review Gg! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!
Love love love love
May 7, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Sabina! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!
Highly recommended
Would highly recommend Enhance Medical to anyone looking for cosmetic surgery. Everyone who I spoke to was super friendly whilst remaining professional. They explained everything fully and answered all my questions. The after care was fabulous. I honestly couldn’t fault them.
The surgeon was very knowledgeable and professional. Made me feel very at ease and listened to what it was I wanted from the surgery, making the experienced tailored to me.
My breast surgery journey was made by the team at Enhance Medical. Thank you so much 🙏🏼🩷
January 5, 2026
Unprompted review
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Alice! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!
Lack of communication skills
I was basically told my natural boobs are medically wrong as I “didn’t develop properly as a kid”… but surgery also won’t look right either. So basically they’ve taken someone who wasn’t insecure before the consultation and wanted the surgery as more of a fun enhancement, labelled my breast as underdeveloped and triangular so I’ve walked out feeling bad about my breast which I didn’t before but now also basically told the implants will look ridiculous leaving me in a no win situation. Natural= insecure now thanks to the surgeon. Implants= will look ridiculous according to the surgeons description. So insecure it is. Wish I never went as I was happy before!
May 14, 2026
Unprompted review
Reply from Enhance Medical Group
Hi Amber,
Thank you for taking the time to share your feedback. We are genuinely sorry to read that your consultation experience left you feeling upset and uncomfortable, as this is never the intention of our team.
Our surgeons aim to provide honest and medically accurate assessments tailored to each patient’s individual anatomy, including discussing factors such as breast shape, tissue characteristics, implant positioning, and any limitations or considerations that may affect surgical outcomes. Clinical terms are sometimes used during consultations to help explain anatomy and guide appropriate treatment recommendations; however, we fully appreciate that the way information is communicated is just as important as the information itself.
We are particularly sorry to read that you left the consultation feeling negatively about yourself and unsupported. Cosmetic surgery consultations are highly personal, and while discussions are intended to ensure patients are fully informed and have realistic expectations of surgery, they should always be delivered with sensitivity, empathy, and care.
Your feedback regarding the communication and overall consultation experience has been taken seriously and will be discussed internally with the relevant team members as part of our ongoing commitment to patient care and experience. We understand your PCC also attempted to speak with you further following the consultation in the hope of addressing your concerns directly.
As every surgeon approaches surgery differently and may recommend varying techniques or treatment plans based on their own experience and clinical opinion, we would be more than happy to arrange for you to meet with an alternative surgeon should you wish to seek a second opinion regarding your suitability and potential options.
Thank you again for your feedback and for bringing your concerns to our attention.
Everyone was super friendly and…
Everyone was super friendly and helpful! The whole procedure went really smoothly. Couldn’t recommend Enhance Medical enough!!!
May 5, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Jemma! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!
Absolutely wonderful experience from…
Absolutely wonderful experience from start to finish, amazing staff very kind and helpful, brilliant results happy with everything. Will be coming back again. Thank you so much enhance you have change my life for the better :-)
February 14, 2026
Unprompted review
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Vicky! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!
Surgery
Great experience from start to finish would 100% recommend and be back in the future for any further surgery
April 30, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Leah! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!
What an amazing experience!
What an amazing experience from
Start to finish! Everyone was so lovely, from my consultation to the surgery! Dr Awad is amazing at what he does, he knew what would suit my frame and explained everything to me and listened to what I wanted. So so happy with my results, absolutely love my new boobs, I’d do it all again in a heartbeat! Thank you so much to everyone, all the lovely nurses at Joseph house & especially Abbie my PCC & Dr Awad! X
May 1, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Emma! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!
Firstly I would like to say that the 3…
Firstly I would like to say that the 3 stars is a balance between 5 stars for the surgery itself, and 0 stars for the care received by the recovery nursing team. My surgeon performed extremely well and gave great insight into the procedure and all associated risks. Dr Ali the anaesthetist was wonderful, as were the scrub nurses Oliwia and Nibus. Unfortunately, the whole experience came crashing down when I went into recovery and was ‘looked after’ by nurse Oxana. Post-operatively I became panicky as a side effect of the anaesthetic wearing off. As a doctor, I know that this is a common side effect and should absolutely be something that recovery nurses are trained in handling sensitively and compassionately, which was not my experience on any level. As I was crying and hyperventilating, Oxana ‘shhh’ed me and told me to ‘be quiet’. This is out of order and disrespectful and I urge the team to consider providing further training to mitigate this horrible experience happening to others. This completely caused me to spiral and meant my panic attack was more severe and long lasting than it would have otherwise been. Had I been met with reassurance and kindness, I could have calmed down and been less ‘disruptive’ which was clearly all she seemed to care about. As a medical doctor I am also well aware of the ethical laws and principles underlying practice and she did not follow these when she delivered an IM injection of cyclising with no warning shot. Please re-train accordingly. Such a shame as this takes away from an otherwise 5 stars service. I had to mention this as I really do not want future clients to have to endure this mistreatment and lack of compassion.
April 24, 2026
Reply from Enhance Medical Group
Thank you for taking the time to share your experience and feedback with us NW.
We are very pleased to hear your kind comments regarding your surgeon, Anaesthetist, and the wider theatre team including Oliwia and Nibus. We will ensure your feedback is passed on to them all.
We are, however, very sorry to hear that your recovery experience left you feeling distressed. Patient comfort, reassurance and safety are extremely important to us, and we genuinely regret that you felt unsupported during what was understandably an emotional and vulnerable moment following your procedure.
We would also like to clarify that the IM injection referenced in your review was anti-sickness medication provided to help manage post-operative nausea symptoms. Our team did ask if you would like this injection and this was discussed with you and consented to prior to administration.
We understand that shortly afterwards you experienced heightened anxiety and a panic attack whilst recovering from the anaesthetic, which can be a fairly common response following surgery and one our staff are trained to support patients through. Oxana spoke with you to better understand the cause of your anxiety and attempted to help reassure and calm you during this time.
Whilst we appreciate this was not how the interaction was perceived by you at the time, we would like to reassure you that Oxana’s intention throughout was to support and reassure you during a heightened situation, rather than dismiss your concerns. We are truly sorry that this did not come across in the way intended and that you were left feeling upset by the experience.
We would also like to reassure you that our team did everything possible to ensure you felt safe and comfortable before discharge, including encouraging you to remain with us for as long as needed. We can see you stayed on the ward for approximately five hours following your procedure, which is significantly longer than the usual recovery period, to allow you additional time and support.
We always take patient feedback seriously and will reflect on your comments carefully as part of our ongoing commitment to patient care and communication. Thank you again for bringing this to our attention.
Enhance has been absolutely fantastic…
Enhance has been absolutely fantastic from start to finish. So glad I chose to go with these lovely people. Results are 10/10 will absolutely be back for future procedures. Thankyou so very much
May 1, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Win! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!
I underwent breast augmentation with Dr Maklad
I underwent breast augmentation with Enhance in 2022 and raised concerns very early on that my implants appeared to have bottomed out.
During my follow-up appointments, these concerns were acknowledged and revision surgery was discussed under Enhance’s further surgery policy. In addition to the standard revision option, the surgeon discussed alternative implant options, including MemoryGel Xtra implants, which were recommended as potentially more suitable to improve upper pole fullness and reduce the likelihood of the problem recurring.
At the review, I was advised that using MemoryGel Xtra implants as part of the corrective surgery would cost £1,750. I was prepared to proceed on this basis because my aim was to correct the original issue and achieve the result I had expected from the outset. At my subsequent review, however, I was informed that because the condition had not “worsened,” this option was no longer available and I would instead need to pay the full cost of another breast augmentation, which was quoted at over £5,000.
My intention was never simply to have larger implants. The discussions around different implant types arose because the surgeon advised that these implants may provide better support and help reduce the risk of bottoming out recurring.
Recently, after my concerns remained unresolved, I posted a 1-star Trustpilot review describing my experience. Following this, Enhance initially agreed to arrange a consultation with another surgeon for a second opinion. I explained that I was keen to be seen again and to work towards a fair resolution, but that I did not feel comfortable removing my review until the matter had been properly assessed.
I was then informed that management and their surgeons were unwilling to offer any further consultation while my review remained live because they felt it did not accurately reflect events. In an effort to move matters forward, I removed the review. Despite this, I was subsequently told that management had reconsidered and no longer wished to see me at all, advising that an alternative provider would be more appropriate.
As a result, despite raising concerns early, being willing to attend further consultations, and removing my review in good faith, I was ultimately left without any further assessment or corrective treatment from Enhance. The ongoing uncertainty and unresolved concerns have caused me a great deal of stress and insecurity and have had a significant impact on my confidence and wellbeing.
May 13, 2026
Unprompted review
Reply from Enhance Medical Group
Thank you for your feedback, Niamh. We are sorry to hear you remain disappointed with your experience.
Following a review of your records and consultation notes, our documentation shows that concerns raised regarding bottoming out were assessed appropriately and that further surgery for correction was discussed and approved under the further surgery policy with the applicable £500 theatre fee. At the same consultation, an alternative elective option was requested by you involving implant replacement and re-augmentation with larger implants which was discussed at a separate greatly reduced cost.
Our records further show that you were advised the approved further surgery offer would remain valid for 3 months while you considered your options. As significant time had passed since this review in 2023 and there was no documented progression of the concern, the original further surgery approval was no longer considered applicable when you recently reached out to our team and left this review.
We would also like to clarify that the alternative implant option discussed during your consultations was presented as an elective treatment choice involving different implants and re-augmentation, rather than as part of the approved corrective procedure under the further surgery policy.
Following your recent correspondence and review, we did explore whether a further consultation as a returning patient for a new procedure may be appropriate. However, as an ethical surgery provider, we believe it is important that there is mutual confidence and trust between both patient and clinic before proceeding with any elective treatment. Based on what you expressed with regards to our team throughout your review and communications with our team, it was ultimately felt that it would not be in your best interests to proceed as a new elective surgery patient with Enhance Medical Group and that seeking treatment with an alternative provider would be more appropriate.
Whilst we appreciate this was not the outcome you had hoped for, we can confirm your concerns were reviewed carefully throughout and all decisions were made in line with the clinical assessments and contemporaneous medical records available. We are sorry to hear of the impact this experience has had on your confidence and wellbeing.
We would also respectfully note that all appropriate aftercare and review processes were followed in relation to your original procedure. However, given the length of time that has passed since the 2023 review, any future surgery would now be considered a new elective procedure rather than treatment falling under the original further surgery approval process. For this reason, and due to the lack of mutual confidence in proceeding further together, we feel it would be best for you to continue your care elsewhere. We sincerely wish you all the very best with any future treatment or surgery you may decide to pursue.
Very organised and efficient
Very organised and efficient. Everything rant o time and my expectations were managed. I felt well looked after from the beginning to the end of the process.
May 10, 2026
Reply from Enhance Medical Group
Thank you for your wonderful 5 star review Melanie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!
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