UK ENIC - formerly UK NARICReviews 

392
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service as efficient, clear, and highly professional, often noting its convenience and the smooth process from start to finish. Many people highlight the quick response times and effective communication, with queries being answered promptly and in detail, making the experience stress-free. The staff are frequently commended for being precise, well-informed, friendly, and helpful, contributing to an excellent customer service experience. However, some people mentioned dissatisfaction with the service, citing issues with delays, unhelpful staff, and a lack of transparency, particularly when it came to specific qualification assessments or fast-track services. A few other people also felt that the service did not meet expectations, leading to frustration and negative impacts on their career prospects.

What people talk about most

Service

People report positive experiences with service, often highlighting its professionalism, efficiency, and... See more

Response time

Clients share positive opinions on response time, with many praising the promptness of replies to queries and... See more

User experience

Reviewers mention positive feedback about user experience, describing it as straightforward, easy, and... See more

Customer service

Consumers find customer service to be positive, with many praising the helpful and well-informed staff who... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recommend everyone from another countries, who wants to prove any education achieved outside from the UK, to use UK ENIC service. Their service works perfectly and all on time. I am very sati... See more

Company replied

Rated 5 out of 5 stars

Enic is the fastest way in the UK to have a comparability statement. The service was really fast, I applied Monday and got my statement the week after; the customer service was amazing as well. They... See more

Company replied

Rated 5 out of 5 stars

Very convenient service. Easy and cost benefit for non uk residents since its fully digitalized. no need of postal service at all. Im very satisfied with UK Enic service.

Company replied

Rated 5 out of 5 stars

I've had a great experience with UK ENIC. It was helpful in translating my diploma. Quick and easy to fill out online. Got quick answers in any questions.

Company replied


Company details

  1. Educational Institution
  2. Employment Center
  3. Information Bureau

Written by the company

(We are not connected with ENIC Sports Inc) The UK's national organisation for recognising international qualifications and skills. Formerly known as UK NARIC UK ENIC is a leading information service provider offering impartial, trusted judgement on international qualifications. Our services have been developed to ensure that the skills, competencies and qualifications of those coming to the UK to work, study, practice or settle are recognised at the appropriate level. UK ENIC also supports every university in the UK, all colleges that admit international students, employers, professional bodies, UK Government departments, and immigration advisers understand more about educational, vocational and professional systems outside the UK. UK ENIC is the designated United Kingdom national organisation for the recognition and comparison of international qualifications and skills. We perform this official function on behalf of the UK Government. Operating under contract to the Department for Education (DfE), UK ENIC serves as the UK’s information point on the recognition of overseas qualifications. We also provide the only official source of information on international education systems and qualifications attained from outside the UK, as prescribed by the Lisbon Recognition Convention. UK ENIC is part of the European Network of Information Centres (ENICs) and the wider ENIC-NARIC network. The United Kingdom is a signatory of the Lisbon Recognition Convention which obliges the signatory nations to make arrangements for recognising qualifications across borders and to provide information on education systems and higher education institutions. UK ENIC provides these services.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

392 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(392)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience with the enic UK was very…

My experience with the enic UK was very good and satisfactory. Plus quick

July 1, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We are delighted that you're so happy with the service.

Best wishes, UK ENIC

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Rated 5 out of 5 stars

Very quickly

Very quickly, thanks

June 10, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We are delighted that you're so happy with the service.

Best wishes, UK ENIC

Rated 5 out of 5 stars

Satisfactory

June 23, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We are delighted that you're so happy with the service.

Best wishes, UK ENIC

Rated 5 out of 5 stars

Great experience with UK ENIC

Great experience with UK ENIC. The application process through the portal was straightforward, and they completed my statement of comparability within a very reasonable timeframe. Excellent and professional service that I would definitely recommend to anyone looking to have their overseas qualifications recognized in the UK.

June 1, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We are delighted that you're so happy with the service.

Best wishes, UK ENIC

Rated 5 out of 5 stars

Good services

Good services

July 1, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We are delighted that you're so happy with the service.

Best wishes, UK ENIC

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Rated 5 out of 5 stars

Professional and Quick Service

I had a very positive experience with UK-ENIC for the comparison of my overseas qualifications to UK standards. The process was straightforward, and the team was professional, knowledgeable, and responsive throughout. They kept me informed about the progress of my application, and completed the assessment within the expected timeframe. The qualification comparison report was well presented and has been very useful for my employment and further education purposes in the UK.

April 25, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We are delighted that you're so happy with the service.

Best wishes, UK ENIC

Rated 5 out of 5 stars

Super helpful

Super helpful, understanding and responded very timely. Thank you so much UK Enic ✨

June 26, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We are delighted that you're so happy with the service.

Best wishes, UK ENIC

Rated 5 out of 5 stars

Excellent service from UK ENIC


I am extremely satisfied with the service I received from UK ENIC. The team was professional, efficient, responsive and supportive throughout the entire process.
Although my application initially required a minor amendment, the team handled everything promptly and professionally, keeping me informed and ensuring the process was completed smoothly.
I was delighted to receive my Statement of Comparability, and I truly appreciate the excellent service, professionalism and dedication of the entire team.
Thank you all for your outstanding support. I would highly recommend UK ENIC to anyone seeking qualification recognition.

June 30, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review, Anna.

We are delighted that you're so happy with the service and experience.

Best wishes for the future
UK ENIC

Rated 5 out of 5 stars

Thank you for everything you have done…

Thank you for everything you have done to help me.

April 10, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Kahina.

We're delighted that we could help and that you're so happy with the service.

Best wishes for the future, UK ENIC

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Rated 4 out of 5 stars

Very helpful support staff

Very helpful support staff. Prompt response to queries.
Required documents not too clear.

April 13, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review Julie.

We have asked for more information about your application regarding the comment on document requirements, however we didn't receive a reply.

Key document requirements are outlined on the website, however we do reference that we may need further documents, and will advise accordingly, and hope this didn't cause too much delay for your Statement being issued.

Kind regards
UK ENIC

Rated 5 out of 5 stars

Straightforward and easy

March 10, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We are delighted that you're so happy with the service.

Best wishes, UK ENIC

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Rated 5 out of 5 stars

My ENIC statement experience.

The statement review itself took a maximum of three days while the time frame from application to execution fell within the time frame of 15 working days.
That is a company that keeps it's word.

March 20, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We are delighted that you're so happy with the service.

Best wishes, UK ENIC

Rated 5 out of 5 stars

Customer service is top notch

Customer service is top notch, my order was processed within the given time frame without delay. The process was transparent and simplified for me. I definitely recommend

April 15, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We are delighted that you're so happy with the service.

Best wishes, UK ENIC

Rated 1 out of 5 stars

Unfair assessment despite clear…

Unfair assessment despite clear evidence – Case Ref: 4002418206

"I am writing this review to express my deep dissatisfaction with the assessment of my academic qualifications (Ref: 4002418206). Despite providing comprehensive evidence, UK ENIC has persistently undervalued my 5-year cumulative university curriculum (3-year 'Graduat' + 2-year 'Licence').
My degree is a recognized second-cycle qualification in the traditional system, granting access to doctoral studies (confirmed by UNESCO/IAU and Campus France). By downgrading this to a Level 5, UK ENIC is ignoring:
1 The Lisbon Recognition Convention: My qualification grants formal rights to access postgraduate research in the awarding country, which must be respected.
2 Institutional Standards: Official references, including Campus France, confirm that this 5-year progression (Bac+5) is equivalent to a Master's level (300 ECTS).
3 The 'Fast Track' Failure: I paid for a 2-day fast-track service that has now been pending since May 4, 2026, with no meaningful update from their 'senior evaluators'.
Systematically downgrading a rigorous, 5-year quality-assured curriculum creates arbitrary barriers to my professional and academic progression. I have formally requested a re-evaluation based on international standards and the UNESCO/WHED framework on 4 may 2026 at your reassessment email , yet I remain in a deadlock.
I urge UK ENIC to review my file immediately and provide an assessment that reflects the reality of my academic achievements. Professional recognition should be based on objective international data, not administrative error."
ENIC REF. 4002418206

May 29, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments Aristote

We are sorry that you are unhappy with the outcome of your evaluation.

We have received your ongoing communications, and whilst the original service you ordered was a Fast Track, this timeframe does not apply to reassessments.

We are reviewing the extensive evidence you have provided. We take reassessments seriously, and must review all information provided by our customers. Please note that repeated information received may cause delays to our reassessment process.

We will contact you once a full review of your latest information has been undertaken.

Kind regards
UK ENIC

Rated 5 out of 5 stars

Delivers high-quality work

Delivers high-quality work with great attention to detail.

March 5, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Florence.

We're delighted that you're so happy with the service and your experience.

Best wishes, UK ENIC

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Rated 5 out of 5 stars

Efficient Service

It was straight forward and got the outcome in descent time span👍🏻

March 4, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Sana.

We're delighted that you're so happy with the service.
Best wishes, UK ENIC

Rated 5 out of 5 stars

Nice service

January 13, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Sheffess.

We're delighted that you're so happy with the service.
Best wishes, UK ENIC

Rated 5 out of 5 stars

Great Service

Great Service

May 6, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Walid.

We're delighted that you're so happy with the service.
Best wishes, UK ENIC

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