UK ENIC - formerly UK NARIC Reviews 

397
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional service, highlighting its efficiency and the smooth, user-friendly online portal that makes the application process easy. Many people appreciate the quick response times and the excellent customer service, noting that staff are helpful, informed, and provide clear communication throughout the process. The overall experience is often described as stress-free, with many receiving their statements faster than anticipated. However, some customers also noted issues with communication, such as automated and unhelpful responses, and difficulty reaching staff by phone. A few other people also felt that the service was a waste of money due to delays, lack of support, or an inability to process certain qualifications, leading to frustration and lost opportunities.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, quick, and professional,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting that their applications... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as excellent, very good,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the exceptional support,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

UK ENIC delivered a professional service to me. I was kept updated of the progress of my application via email notifications and the turn around time was faster than I had anticipated. Their online po... See more

Company replied

Rated 5 out of 5 stars

I recommend everyone from another countries, who wants to prove any education achieved outside from the UK, to use UK ENIC service. Their service works perfectly and all on time. I am very sati... See more

Company replied

Rated 5 out of 5 stars

Enic is the fastest way in the UK to have a comparability statement. The service was really fast, I applied Monday and got my statement the week after; the customer service was amazing as well. They... See more

Company replied

Rated 5 out of 5 stars

Very convenient service. Easy and cost benefit for non uk residents since its fully digitalized. no need of postal service at all. Im very satisfied with UK Enic service.

Company replied


Company details

  1. Educational Institution
  2. Employment Center
  3. Information Bureau

Written by the company

(We are not connected with ENIC Sports Inc) The UK's national organisation for recognising international qualifications and skills. Formerly known as UK NARIC UK ENIC is a leading information service provider offering impartial, trusted judgement on international qualifications. Our services have been developed to ensure that the skills, competencies and qualifications of those coming to the UK to work, study, practice or settle are recognised at the appropriate level. UK ENIC also supports every university in the UK, all colleges that admit international students, employers, professional bodies, UK Government departments, and immigration advisers understand more about educational, vocational and professional systems outside the UK. UK ENIC is the designated United Kingdom national organisation for the recognition and comparison of international qualifications and skills. We perform this official function on behalf of the UK Government. Operating under contract to the Department for Education (DfE), UK ENIC serves as the UK’s information point on the recognition of overseas qualifications. We also provide the only official source of information on international education systems and qualifications attained from outside the UK, as prescribed by the Lisbon Recognition Convention. UK ENIC is part of the European Network of Information Centres (ENICs) and the wider ENIC-NARIC network. The United Kingdom is a signatory of the Lisbon Recognition Convention which obliges the signatory nations to make arrangements for recognising qualifications across borders and to provide information on education systems and higher education institutions. UK ENIC provides these services.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

397 reviews

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4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(397)

107 reviews in the last 12 months

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Rated 1 out of 5 stars

Unfair assessment despite clear…

Unfair assessment despite clear evidence – Case Ref: 4002418206

"I am writing this review to express my deep dissatisfaction with the assessment of my academic qualifications (Ref: 4002418206). Despite providing comprehensive evidence, UK ENIC has persistently undervalued my 5-year cumulative university curriculum (3-year 'Graduat' + 2-year 'Licence').
My degree is a recognized second-cycle qualification in the traditional system, granting access to doctoral studies (confirmed by UNESCO/IAU and Campus France). By downgrading this to a Level 5, UK ENIC is ignoring:
1 The Lisbon Recognition Convention: My qualification grants formal rights to access postgraduate research in the awarding country, which must be respected.
2 Institutional Standards: Official references, including Campus France, confirm that this 5-year progression (Bac+5) is equivalent to a Master's level (300 ECTS).
3 The 'Fast Track' Failure: I paid for a 2-day fast-track service that has now been pending since May 4, 2026, with no meaningful update from their 'senior evaluators'.
Systematically downgrading a rigorous, 5-year quality-assured curriculum creates arbitrary barriers to my professional and academic progression. I have formally requested a re-evaluation based on international standards and the UNESCO/WHED framework on 4 may 2026 at your reassessment email , yet I remain in a deadlock.
I urge UK ENIC to review my file immediately and provide an assessment that reflects the reality of my academic achievements. Professional recognition should be based on objective international data, not administrative error."
ENIC REF. 4002418206

May 29, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments Aristote

We are sorry that you are unhappy with the outcome of your evaluation.

We have received your ongoing communications, and whilst the original service you ordered was a Fast Track, this timeframe does not apply to reassessments.

We are reviewing the extensive evidence you have provided. We take reassessments seriously, and must review all information provided by our customers. Please note that repeated information received may cause delays to our reassessment process.

We will contact you once a full review of your latest information has been undertaken.

Kind regards
UK ENIC

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Rated 5 out of 5 stars

Delivers high-quality work

Delivers high-quality work with great attention to detail.

March 5, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Florence.

We're delighted that you're so happy with the service and your experience.

Best wishes, UK ENIC

Rated 5 out of 5 stars

Efficient Service

It was straight forward and got the outcome in descent time span👍🏻

March 4, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Sana.

We're delighted that you're so happy with the service.
Best wishes, UK ENIC

Rated 5 out of 5 stars

Nice service

January 13, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Sheffess.

We're delighted that you're so happy with the service.
Best wishes, UK ENIC

Rated 5 out of 5 stars

Great Service

Great Service

May 6, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Walid.

We're delighted that you're so happy with the service.
Best wishes, UK ENIC

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Rated 5 out of 5 stars

Good work done

Good work done.
So happy.

May 6, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Collins.

We're delighted that you're so happy with the service.
Best wishes, UK ENIC

Rated 5 out of 5 stars

They are professional in the services…

They are professional in the services they render to their various candidates.

February 27, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Oluwasegun.

We're delighted that you're so happy with the service.
Best wishes, UK ENIC

Rated 5 out of 5 stars

Overall experience was good and very…

Overall experience was good and very helpful. Team was kind and helpful.

February 2, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Fatima.

We're delighted that you're so happy with the service.
Best wishes, UK ENIC

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Rated 5 out of 5 stars

Great service

Great service

January 27, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review Daniel.

Best wishes, UK ENIC

Rated 5 out of 5 stars

I received my result before the…

I received my result before the expected deadline. The process was smooth, clear, and professional. I am very satisfied with the service provided by UK ENIC.

January 22, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and sharing your experience, Cleide.

We're delighted that you're so happy with the service.

Kind regards
UK ENIC

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Rated 5 out of 5 stars

Proper and Professional

They handled the evaluation and comparison of my Overseas document almost seamlessly

February 11, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Leo.

We're delighted that you're so happy with the service.

Kind regards
UK ENIC

Rated 5 out of 5 stars

Their quick response impressed me

Their quick response impressed me. I received a reply from the organization within five days, as stated on the portal. That's integrity.

November 13, 2025
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and sharing your experience Felix.

We're delighted that you're so happy with the service, and support from our customer service team.

Best wishes for the future, UK ENIC

Rated 5 out of 5 stars

ENIC Statement

Enic is the fastest way in the UK to have a comparability statement. The service was really fast, I applied Monday and got my statement the week after; the customer service was amazing as well. They let me know any extra documents I needed and communication through the chat service was convenient and easy.
Highly recommend to anyone who has done any education abroad.

January 1, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your revie and sharing your experience, Sattara.

We're delighted that you're so happy with the service, and outcome, together with the support from our customer service team.

Best wishes for the future, UK ENIC

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Rated 3 out of 5 stars

The assessment is fair but you need to…

The assessment is fair but you need to give enough information on what certificate to upload and how to upload it.
You also need to put grade on your statement a many educator demand for it

February 3, 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review.

We provide information on our website about the document requirements, and instructions on how to upload the documents can be found within the user portal, guiding you through the document upload process.

Should we need anything further from you, our Information Officers will advise you through the online account.

We do advise on our website that we cannot provide grade comparisons - The Statement of Comparability service is designed to provide guidance on the comparable level of qualification. We also provide guidance on the Statement of Comparability that it should be accompanied with the transcripts or marksheets for the qualifications covered - enabling institutions to better understand your grade achievements.

We hope this clarifies the nature of the service, however please reach out to our customer service team if you still have any questions.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Very fast response

November 1, 2025
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We're delighted that you're so happy with the service.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Fast and professional service!

I recently used UK ENIC for my Statement of Comparability and was very impressed with the turnaround time. I received my documents much sooner than I expected. The process was straightforward, and the communication was clear throughout. Highly recommended if you need your qualifications verified quickly!

November 20, 2025
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We're delighted that you're so happy with the service.

Kind regards, UK ENIC

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