UK ENIC - formerly UK NARIC Reviews 

397
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional service, highlighting its efficiency and the smooth, user-friendly online portal that makes the application process easy. Many people appreciate the quick response times and the excellent customer service, noting that staff are helpful, informed, and provide clear communication throughout the process. The overall experience is often described as stress-free, with many receiving their statements faster than anticipated. However, some customers also noted issues with communication, such as automated and unhelpful responses, and difficulty reaching staff by phone. A few other people also felt that the service was a waste of money due to delays, lack of support, or an inability to process certain qualifications, leading to frustration and lost opportunities.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, quick, and professional,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting that their applications... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as excellent, very good,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the exceptional support,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

UK ENIC delivered a professional service to me. I was kept updated of the progress of my application via email notifications and the turn around time was faster than I had anticipated. Their online po... See more

Company replied

Rated 5 out of 5 stars

I recommend everyone from another countries, who wants to prove any education achieved outside from the UK, to use UK ENIC service. Their service works perfectly and all on time. I am very sati... See more

Company replied

Rated 5 out of 5 stars

Enic is the fastest way in the UK to have a comparability statement. The service was really fast, I applied Monday and got my statement the week after; the customer service was amazing as well. They... See more

Company replied

Rated 5 out of 5 stars

Very convenient service. Easy and cost benefit for non uk residents since its fully digitalized. no need of postal service at all. Im very satisfied with UK Enic service.

Company replied


Company details

  1. Educational Institution
  2. Employment Center
  3. Information Bureau

Written by the company

(We are not connected with ENIC Sports Inc) The UK's national organisation for recognising international qualifications and skills. Formerly known as UK NARIC UK ENIC is a leading information service provider offering impartial, trusted judgement on international qualifications. Our services have been developed to ensure that the skills, competencies and qualifications of those coming to the UK to work, study, practice or settle are recognised at the appropriate level. UK ENIC also supports every university in the UK, all colleges that admit international students, employers, professional bodies, UK Government departments, and immigration advisers understand more about educational, vocational and professional systems outside the UK. UK ENIC is the designated United Kingdom national organisation for the recognition and comparison of international qualifications and skills. We perform this official function on behalf of the UK Government. Operating under contract to the Department for Education (DfE), UK ENIC serves as the UK’s information point on the recognition of overseas qualifications. We also provide the only official source of information on international education systems and qualifications attained from outside the UK, as prescribed by the Lisbon Recognition Convention. UK ENIC is part of the European Network of Information Centres (ENICs) and the wider ENIC-NARIC network. The United Kingdom is a signatory of the Lisbon Recognition Convention which obliges the signatory nations to make arrangements for recognising qualifications across borders and to provide information on education systems and higher education institutions. UK ENIC provides these services.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

397 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(397)

107 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Appreciate prompt response

My name changed after marriage that was the reason it takes a bit more time than usual. However, I really appreciate the prompt response from the UK ENIC team when I sent them the requested documents.

November 4, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review, Sara.

We're pleased we could help.

Document requirements are set out on our website, including information about name changes, which we advise all applicants to read carefully to avoid any delays.

kind regards
UK ENIC

Advertisement
Rated 5 out of 5 stars

UK ENIC Statement of Comparability

I had a great experience using this service for my Statement of Comparability. The application was very user friendly as the instructions were very clear and concise. I received my statement within the stipulated time frame. I highly recommend this service and I give a score of 10/10.

December 3, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your feedback and review, Ujo.

We're delighted that you're so happy with the service.

Best wishes for the future, UK ENIC

Rated 5 out of 5 stars

Everything was good

September 25, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments
Best wishes, UK ENIC

Rated 4 out of 5 stars

Reliable

Response and feedback is very fast and reliable. The review was clear and accurate . A very secured payment system. Delivery was top notch.

September 10, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thanks for your review and comments Abubakar.

If we can do anything to make this a 5 star experience, please let us know via feedback@ecctis.com

Best wishes, UK ENIC

Rated 5 out of 5 stars

the service was carried out…

the service was carried out successfully. Thank you so much.

September 23, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments
Best wishes, UK ENIC

Advertisement
Rated 5 out of 5 stars

The turnaround time was so impressive!

The turnaround time was so impressive. I got my Statement within 10 working days!

I had an ample buffer before my deadlines.

I commend and highly recommend them.

October 28, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Opeyemi.

We're delighted to read that you're so happy with your experience and subsequent recommendation. Thank you for sharing.

Best wishes for the future, UK ENIC

Rated 5 out of 5 stars

Excellent service

Excellent service

September 27, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Adebayo

We're delighted that you're so happy with our service, and wish you every success for the future

Best wishes, UK ENIC

Advertisement
Rated 5 out of 5 stars

Very responsive and professional team

Very responsive and professional team. I made a mistake in my application. The team well spotted that and contacted me within 3 days to ask for my clarification. Got my certificate within 7 days. Amazing service overall. Worth the price if you are still uncertain about it.

September 2, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Timothy

We're delighted that you're so happy with our service, and pleased that we were able to help you over your query, and wish you every success for the future

Best wishes, UK ENIC

Rated 5 out of 5 stars

All quick and easy.

All quick and easy.
Great service.
Easy communication.

February 15, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Jackson

We're delighted that you have recognised our great service, and that the application process is quick, easy and the updates helped along the way.

Best wishes, UK ENIC

Rated 5 out of 5 stars

I had a very positive experience…

I had a very positive experience especially when I needed help with a redelivery. The staff were incredibly helpful and ensured that my issue was resolved quickly and efficiently. Their attention to detail and willingness to go the extra mile really stood out to me. The entire process was smooth, and they made sure I was kept informed throughout.

I appreciate the level of professionalism and care they provided.

May 29, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Hiba

We're over the moon to read your review and will be sure to share with our customer service team who work exceptionally hard to provide a world-class service.

Thank you for taking the time to recognise them.

Best wishes, UK ENIC

Rated 1 out of 5 stars

The services I received was…impressive experience

The services I received was satisfactory and I commend your commitment in meeting to people's expectations

September 17, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review, Chidinma

We have tried to contact you via Trustpilot but have not received a reply.

Could we ask you to check the star rating that you have left, as this does not seem to match the positive comments you included in your review?

1 star is poor experience, and 5 stars are a fantastic experience.

Thank you for your attention to this matter.

Kind regards
UK ENIC

Advertisement
Rated 5 out of 5 stars

Positive

I recently had the pleasure of using Use Enic, and I am thoroughly impressed with the experience! The platform is intuitive and user-friendly, making it easy to navigate even for someone who is not particularly tech-savvy. Their customer support team is responsive and knowledgeable, always ready to assist with any questions or issues. The service provided is top-notch, with seamless functionality that delivers exactly what it promises. Overall, I highly recommend Use Enic to anyone looking for reliable, high-quality service!

March 8, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and wonderful comments, Izabela.

We'll be sure to share your comments with the whole team, who work exceptionally hard to provide a world-class service - and it's so nice to see this recognised in your comments.

Thank you for taking the time to share your experience, and we wish you every success for the future.

Kind regards
UK ENIC

Rated 5 out of 5 stars

Excellent service and customer…

Excellent service and customer satisfaction. I recommend UK ENIC.

June 10, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and wonderful comments, Izabela.

We'll be sure to share your comments with the whole team, who work exceptionally hard to provide a world-class service - and it's so nice to see this recognised in your comments.

Best wishes for the future, UK ENIC

Rated 5 out of 5 stars

Great service

What I found most helpful were the comments they made to help me understand what could happen and how to do it, and their quite quick response. However, I believe the communication could be more effective if a notification could be generated (via email for instance) that lets clients know their query has been addressed. Otherwise you need to log in your account every now and then to make sure you see their response.
Overall, great experience.

March 22, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review, Eva.

Our systems do generate an email notification, unless for some reason you have opted out of this in the account settings. Whilst the email notification is generated, we are aware that some email service providers are over-zealous with their spam filtering, and we continue to work on this.

We're glad that overall, you are very happy with the service and thank you for taking the time to share your experience.

Kind regards
UK ENIC

Advertisement
Rated 5 out of 5 stars

I applied to the UK's Education…

I applied to the UK's Education National Information Centre, which registers education. This application was to compare my previous bachelor's degree (studying abroad) with the English education system for recognition in England. This issue has been going on for quite some time because I have been missing the documents that I should have been issued. I was so grateful that I was able to communicate with them through my account by email. I asked for additional documents, I sent them additional proof of evidence, etc. I also liked that everything was done online. The employees of this organization did their work at the professional level and after carefully checking all my documents, they accepted my application and issued me a certificate. I really appreciate that.
Best wishes… Erkhes

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

UK ENIC "The Best"

WOW. I must express that UK ENIC are incredibly valuable. They deliver on their promises. When I needed to have my foreign degrees compared, I was uncertain where to turn. My workplace recommended UK ENIC; they're also recognized by the UK education department. Life presented challenges, necessitating support for my four children, thus comparing my degree became essential. For a reasonable fee and a 15-day wait, I received my statement of comparability, which has the potential to transform my life. Their chat service is excellent as well. My salutations and gratitude to everyone involved. Lubna

May 16, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Lubna.

We are thrilled that you are so happy with your experience of using the UK ENIC services, and that we can help support the changes you are seeking.

We wish you every success in your future dreams.

Best wishes
UK ENIC

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look