Easy to use and as a first time booker, I qualified for a discount. However, when entered the process of the hire actually went up 15%! The non discount price is very good so I booked at that, bu... See more
Company replied
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Review summary
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Quick and easy. Used several times previously and so far have never had a problem. Fingers crossed
great website, easy straight forward booking system, found evetyhing I wanted, really good prices too! would highly recommend too family and friends
Company replied
So just a follow up from the below review. NO Trustpilot DID not do the right thing and refund our deposit so we will NEVER EVER BOOK THROUGH this platform again. Beware of all the small print... See more
Company replied
Company details
Written by the company
EnjoyTravel.com is a global travel comparison platform that helps customers compare car hire, hotels, airport parking, airport lounges and travel extras in one convenient place. With a leading edge against other travel comparison brands, we focus on comparing the widest range of big brands and local ones too, offering the biggest choice and best prices. We enable you, our customer to search and compare prices, rental terms and key conditions from a wide network of trusted international and local providers, making it easy to compare options side by side and choose the best value for each trip. Our focus is on transparency and simplicity. We aim to clearly present pricing, inclusions, exclusions and important rental information upfront, so travellers can make informed decisions before they book. By bringing multiple suppliers together into one comparison experience, with a slick express payment checkout built using the latest technology, we help customers save time and money while increasing choice and flexibility. We support customers before, during and after travel, working closely with our partners to maintain high standards and resolve issues efficiently. Whether travelling for business or leisure, EnjoyTravel.com is designed to make comparing and booking travel straightforward, competitive and reliable worldwide.
Contact info
Borers Arms Road, RH10 3LH, Copthorne, United Kingdom
- 0330 165 9369
- hello@enjoytravel.com
- enjoytravel.com
4.4
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from EnjoyTravel.com
Mark FitzGerald,
We're so pleased you found our service very easy to use and that you appreciated the good pricing. Thank you for your positive feedback!
EnjoyTravel.com
price and ease of use
August 14, 2026
Reply from EnjoyTravel.com
Dan M,
We're delighted to hear that you found our service easy to use and that the pricing met your expectations. Thank you for your valuable feedback!
EnjoyTravel.com
they filter negaitive review and refuse refunds.
Booked a car rental through them. as well as insurance for said car.
arrived at flextogo and they wouldn't release the car without a credit card and had to pay again.
refused refund, would not use them again and would definitely recommend anyone else.
when i tried to leave a review for flextogo on their site for their awful treatment and excess attempts to charge my debit card two weeks after returning they wouldn't leave the reviews up.
January 27, 2026
Unprompted review
Reply from EnjoyTravel.com
Thank you for your review.
For clarity, EnjoyTravel has no control over which reviews are published or displayed on either Trustpilot or Feefo. Both are independent review platforms.
Regarding the rental itself, the rental provider’s terms clearly state that a credit card is required in the main driver’s name to collect the vehicle. This is a condition of the rental and must be met at the collection desk.
Reply from EnjoyTravel.com
Janice Lang,
We're so pleased you found our booking process fast and our prices very reasonable. Thank you for your wonderful feedback!
EnjoyTravel.com
Reply from EnjoyTravel.com
Sallyann Stewart,
We're so pleased you found our service to be both quick and easy, and that you appreciated the discount. Thank you for your valuable feedback!
EnjoyTravel.com
Best prices for years
August 14, 2026
Reply from EnjoyTravel.com
Mr Dias,
We're so happy to hear that you found our prices to be excellent! Thank you for taking the time to share your positive feedback with us.
EnjoyTravel.com
Straight forward process
Straight forward process, easy to use website, helping us find the best deal that is right for us.
August 14, 2026
Reply from EnjoyTravel.com
Thomas Frodsham,
We're thrilled to hear that you found the process straightforward and our website easy to use. It's wonderful to know we could help you find the perfect deal!
EnjoyTravel.com
I booked a plain and simple compact car one month out and Enjoy Travel cancels it one day later.
I booked a plain and simple compact car with Hertz one month out. One day after booking (today) you send me an email stating that it was cancelled. None of the reason listed in number 2 of the cancellation notice apply to my rental. In addition, you offer no alternative options.
August 14, 2026
Reply from EnjoyTravel.com
Joseph Woulfe,
We sincerely regret the unexpected cancellation of your reservation and the lack of alternative options provided. We understand your frustration and are reviewing this issue to prevent future occurrences.
EnjoyTravel.com
Reply from EnjoyTravel.com
Mr Ciro Capuano,
Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience and that you would consider using our services again. We truly appreciate your feedback!
EnjoyTravel.com
Reply from EnjoyTravel.com
We're so pleased you found our service very easy to use and that you appreciated the good pricing. Thank you for your positive feedback!
EnjoyTravel.com
Reply from EnjoyTravel.com
E Boampong,
We're so glad to hear that our pricing was suitable for your needs. Thank you for taking the time to share your positive feedback with us!
EnjoyTravel.com
VERY EASY TO BOOK AND QUICK TOO
August 14, 2026
Reply from EnjoyTravel.com
Derek Zierhofer,
We're delighted to hear that you found the booking process to be very straightforward and efficient. Thank you for sharing your positive feedback with us; we truly appreciate it.
EnjoyTravel.com
Reply from EnjoyTravel.com
Christina alice,
We appreciate your feedback regarding the transfer availability to Terminal 2. We are always working to improve our services.
EnjoyTravel.com
Simple and efficient.
August 14, 2026
Reply from EnjoyTravel.com
We're so pleased you found our service very easy to use and that you appreciated the good pricing. Thank you for your positive feedback!
EnjoyTravel.com
Smooth booking!
August 14, 2026
Reply from EnjoyTravel.com
We're so pleased you found our service very easy to use and that you appreciated the good pricing. Thank you for your positive feedback!
EnjoyTravel.com
Reply from EnjoyTravel.com
Shuhaib Miah,
We're so glad to hear that our car availability met your expectations. Thank you for your kind words!
EnjoyTravel.com
their is a support phone number and…
their is a support phone number and someone actually answers the hone!
August 14, 2026
Reply from EnjoyTravel.com
CMG,
We're so glad to hear that our support team was able to assist you directly! We aim to provide accessible help.
EnjoyTravel.com
Not a good ux
August 14, 2026
Reply from EnjoyTravel.com
Customer,
We appreciate you sharing your feedback regarding the user experience. We are actively working to improve this aspect and value your input.
EnjoyTravel.com
Reply from EnjoyTravel.com
David,
We're so pleased to hear that you found our website easy to use. Thank you for your positive feedback; we appreciate it very much.
EnjoyTravel.com
Reply from EnjoyTravel.com
Nicholas Bowerman,
We're delighted to hear that you found the pricing well and the booking process easy. Thank you for sharing your positive feedback with us; we truly appreciate it!
EnjoyTravel.com
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