Does this company actually still exist? The last review was over six months ago, all of their laptops are out of stock and they don't respond to emails! Having said that, the Linux laptop I bought f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Build quality of my new Aether laptop is excellent, and delivery took five days from placing my order. Even better, Entroware treat you like an adult which is so refreshing. The warranty does not pr... See more
I purchased the 15" Zeus laptop roughly six months ago, it is by far the best laptop I have ever owned, it was built and dispatched very quickly and arrived in 2 days. I have been running deep learnin... See more
Networking stopped after a laptop sleep. I had a response to my ticket (which had to be raised on my Android) within 5 minutes, with clear suggested actions. The issue was down to a broken kernel upda... See more
Company details
Information provided by various external sources
Entroware is the UK's best dedicated supplier of Linux powered Desktops and Laptops.
Contact info
Tower Street, L3 4BJ, Liverpool, United Kingdom
- entroware.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very helpful as ever
I had a programme dependency issue - I couldn't install something I had previously bought and used on Ubuntu 16.04 on Ubuntu 17.4 and Entroware very helpful as ever, problem solved in a day. The after-sales support from this company is superb.
Entroware builds quality goods
Entroware was very helpful when it came to helping me decide what I needed and offered a wide variety of options when it came to choosing what parts went into my new computer.
This is the second time I have chosen Entroware and both times the device has worked great and is built carefully unlike other sellers who i have chosen in the past.
Mike at Entroware really saved me
Mike at Entroware really saved me, thanks for sorting out my boot problem when I was messing about with my graphics card! Stuart
With Entroware - don't be nervous of trying the Ubuntu oerating system!
The order went thro ok and on time. The initial stages in finding out the first steps into Ubuntu went well. A small problem using the terminal to update the auto update procedures was sorted with a couple of suggested options by return- giving me the support needed. I wasn't typing a space in the correct place.
The laptop is practical and nice to use with a decent sized screen and reasonable battery life, they also installed Scribus (publisher sort) on request. +
...Its good value at the price. The chaps at Entroware were very helpful and we would buy from them again.
Perfect customer service
Perfect customer service. Very friendly and patient with me. Thank you!
Excellent Service
Excellent Service
Put an order for two Linux laptops in, received them within 5 business days. Laptops arrived without faults and were working as expected.
Shortly after we realised that a wrong order had been placed and one of the laptops didn't meet our needs in terms of processing power so we contacted the Entroware support team in order to resolve this. Very helpful staff, helped us organise the return of the unit and refund.
Ordered a different model from Entroware and again, arrived in 5 business days. No problems with the other unit either.
5/5, recommend.
Fantastic product in a league of it's …
Fantastic product in a league of it's own
Absolutely amazing service and support
Absolutely amazing service and support. Will be buying all my PCs from Entroware moving forward.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







