Environ Property Services Ltd Reviews 

180
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team members for being consistently punctual, polite, highly knowledgeable, and extremely thorough during property visits and repairs. Consumers often highlight the prompt communication, smooth project coordination, and highly efficient service provided from the initial assessment all the way to completion. Some people were dissatisfied with the overall execution of certain maintenance tasks, mentioning unfinished jobs, missing equipment, and incorrect assumptions made by workers. These reviewers felt that specific property visits lacked the expected professional care, leaving them deeply disappointed and hesitant to use the business again.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that team members are prompt,... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as knowledgeable, punctual,... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were helpful, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Blocked drain discovered first thing on Saturday morning. Thinking that I would have to wait until Monday, I phoned Environ more in hope that expectation! A lovely lady took my call and arranged a v... See more

Rated 5 out of 5 stars

I had a great experience with Environ Property Services. The booking was done with Faeeza who was very helpful and managed to secure me an urgent appointment despite the busy period. She was very help... See more

Rated 5 out of 5 stars

Don't you love it when a company lives up to its reviews? I needed the drains and gutters checked and cleared. Booking through Emily was easy and she gave me various options to choose from. Ben and Ja... See more

Rated 5 out of 5 stars

Prompt response to Checkatrade query with a phone call. Estimate received shortly after I submitted photos and measurements. After I accepted the estimate an appointment was made to carry out the wor... See more


Company details

  1. Building Restoration Service
  2. also in
  3. Drainage Service
  4. Property Management Company
  5. Roofing Contractor
  6. Waterproofing Company

Written by the company

Welcome to Environ Property Services – a renowned, family-run property services company in London. With a rich heritage and extensive experience, we specialize in property restorations, damp proofing, and drainage works. For years, Environ has been a trusted name, dedicated to enhancing and preserving properties of all types. Our expertise spans historical restoration to modern damp solutions, ensuring properties remain in optimal condition. As a family-operated business, our commitment goes beyond services – it's about building relationships founded on trust and expertise. With a focus on quality and customer satisfaction, we've become a preferred choice for property care in London. Whether you need restoration, damp proofing, or drainage works, Environ's skilled professionals are here to deliver tailored solutions. Contact us today to experience the difference that comes from choosing a respected, family-run property services company.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

180 reviews

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4.5

All reviews

(180)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

Didn't complete job as promised.

September 25, 2020
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

We apologise for not meeting your expectations and failing to complete the job as promised. Your feedback is important to us, and we sincerely regret any inconvenience this has caused.

We understand the frustration that can arise from unfulfilled promises. Our goal is always to provide reliable and quality service, and we apologise for any shortcomings you've experienced.

We would appreciate the opportunity to discuss the specifics of your situation and find a solution that addresses your concerns.

Your feedback is invaluable as it helps us improve our services. We apologise for any inconvenience you've faced and hope to have the chance to address your concerns and make things right.

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