Envy Shoes Reviews 

1,382
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Flo is honestly the best , the quality of the shoes are insane , always bringing out different designs , the auctions on live are insane and always so welcoming and warming , there are styles and size... See more

Rated 1 out of 5 stars

Ordered shoes 3 weeks ago and they still haven’t arrived, was finally told they’re on pre order even though this is not mentioned on the website, tried to contact countless times to find out when thes... See more

Rated 1 out of 5 stars

Ordered shoes on pre order for delivery in February. Sent numerous emails Chasing as absolutely nothing received from them in regards to updates! Finally had enough and asked for a refund as the ev... See more

Rated 5 out of 5 stars

I honestly couldn’t be happier with my experience with Envy! From the moment I placed my order, everything was seamless. The delivery was incredibly quick, and my shoes arrived well packaged and... See more

Company details

  1. Shoe Store

Written by the company

The online destination for women's footwear, for heels, ankle boots, thigh high boots & more. 15% off when you sign up to our newsletter


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(1,382)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely shoes

Lovely shoes, good quality

April 7, 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Beckie,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

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Rated 5 out of 5 stars

This is a great company

This is a great company. Shipping is always fast. Products always arrive exactly as pictured, and the customer service is amazing. They really try to work with and help you resolve any issues, especially when you’re the one who messed up lol. Will continue to shop!

April 4, 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Tiphani,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 4 out of 5 stars

item not as described

good packaging arrived quickly however item was not as described, I had bought the Amber Turner diamante sliders and they were really tight to my feet I had to break them in using socks they rub my feet pretty bad causing sores

March 31, 2022
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Reply from Envy Shoes

Hey Louise,

I’m so sorry to hear you don't love your order! We always aim to deliver good quality shoes at an affordable price, so sorry to hear that you don't feel this was the case. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 5 out of 5 stars

Bought these shoes for my girl and she…

Bought these shoes for my girl and she loved them so much. Definitely for some ratings on that and I will definitely recommend them to anyone

March 28, 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Bruce,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that your girl loves her new shoes!

Welcome to the #envyarmy xoxo

Rated 1 out of 5 stars

Size is very small

March 28, 2022
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Reply from Envy Shoes

Hey Maria,

I’m so sorry to hear you don't love your order! Our shoes are quality checked on delivery and we will always state in the product description if they are smaller or larger than standard sizing. We also have a size guide available on the website. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

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Rated 1 out of 5 stars

THE SIZE IS NOT REAL

March 25, 2022
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Reply from Envy Shoes

Hey Rosiana,

I’m so sorry to hear you don't love your order! Our shoes are quality checked on delivery and we will always state in the product description if they are smaller or larger than standard sizing. We also have a size guide available on the website. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 1 out of 5 stars

Chunky sock boots - mocha

The boots I were sent were nothing like the pictures on the website, even though the customer services team tried to claim that it was in fact the same boot. The colour was completely wrong too. False advertisement.

March 25, 2022
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Reply from Envy Shoes

Hey Daisy,

I’m so sorry to hear you don't love your order! The shoes we display on socials and our website are the exact shoes we send out to our customers. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 5 out of 5 stars

Love them!

Was a first time buyer and was concerned about the reviews on here but safe to say it arrived so quickly and are such nice quality! I absolutely love them and will be ordering again!!

March 22, 2022
Unprompted review
Envy Shoes logo

Reply from Envy Shoes

Hi Buse,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 5 out of 5 stars

Great company!

Great company! Ordered the shoes I wanted that were out of stock absolutely everywhere, was notified about my delivery every step of the way. Shoes arrived very fast and well packaged! Will most definitely use again. Thank you!

March 21, 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Beth,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

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Rated 5 out of 5 stars

Great speedy delivery

March 17, 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Melanie,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 4 out of 5 stars

Very good quality and very comfortable…

Very good quality and very comfortable 👍🏻

March 15, 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Chantal,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 1 out of 5 stars

Disgusted at returns policy

Disgusted at returns policy . Daughter tried shows on wooden floor in prom shop !! Sent them back as was about to order bigger pair for comfort only to be told was unable to have a return as shoes looked liked they were worn .. seriously could see they had not been worn. Then I had to arrange to have the shoes returned back to me ..
wouldn't recommend this company at all .

March 14, 2022
Envy Shoes logo

Reply from Envy Shoes

Hello Joanna,

I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

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Rated 5 out of 5 stars

From start to finish I was informed…

From start to finish I was informed where my items are and delivery date . Excellent service.

March 14, 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Rosalind,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 1 out of 5 stars

I ordered my shoes for a specific day…

I ordered my shoes for a specific day to go out for an important event and it had go t lost in transit. I have to wait 28 days for an investigation and to get a refund. I know this is dpd fault but I've ordered from here before and this has never happened. I would prefer to get my refund asap so I could re order my shoes now I have to wait and order from elsewhere.

March 14, 2022
Envy Shoes logo

Reply from Envy Shoes

Hello Tara,

I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 5 out of 5 stars

First time buyer

First time buyer. Was concerned after reading the reviews but delivery was within the time stated, really lovely shoes. Would totally recommend!

March 10, 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Louise,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

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Rated 5 out of 5 stars

Love my shoes

March 7, 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Bahar,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 5 out of 5 stars

Brilliant

Quick delivery shoes were just as pictured, so comfy and so affordable love them

March 4, 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Amelia,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 5 out of 5 stars

great service

great communication, phenomenal quality.

March 3, 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Mida,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

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