Envy Shoes Reviews 

1,382
TrustScore 3 out of 5

2.9

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See what reviewers are saying

Rated 5 out of 5 stars

Flo is honestly the best , the quality of the shoes are insane , always bringing out different designs , the auctions on live are insane and always so welcoming and warming , there are styles and size... See more

Rated 1 out of 5 stars

Ordered shoes 3 weeks ago and they still haven’t arrived, was finally told they’re on pre order even though this is not mentioned on the website, tried to contact countless times to find out when thes... See more

Rated 1 out of 5 stars

Ordered shoes on pre order for delivery in February. Sent numerous emails Chasing as absolutely nothing received from them in regards to updates! Finally had enough and asked for a refund as the ev... See more

Rated 5 out of 5 stars

I honestly couldn’t be happier with my experience with Envy! From the moment I placed my order, everything was seamless. The delivery was incredibly quick, and my shoes arrived well packaged and... See more

Company details

  1. Shoe Store

Written by the company

The online destination for women's footwear, for heels, ankle boots, thigh high boots & more. 15% off when you sign up to our newsletter


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(1,382)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor quality product

Poor quality product, heel wobbly and fit at the front was a bit bulky.
Sent back, awaiting a refund.

January 12, 2022
Envy Shoes logo

Reply from Envy Shoes

Hey Stella,

I’m so sorry to hear you don't love your order! We always aim to deliver good quality shoes at an affordable price, so sorry to hear that you don't feel this was the case. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

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Rated 5 out of 5 stars

Thank you so much I love the shoes it’s…

Thank you so much I love the shoes it’s an amazing in great condition,
Better than what I was expecting once again thank you 😊🙏❤️

January 8, 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Muhamed,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 5 out of 5 stars

Always great...quality product and fast…

Always great...quality product and fast delivery. Will continue to use as preferred shoe/ boot supplier

January 6, 2022
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Reply from Envy Shoes

Hi Toni,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 5 out of 5 stars

Quick delivery and amazing shoes

Quick delivery and amazing shoes! So light and comfy and will definitely be ordering again soon!

January 3, 2022
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Reply from Envy Shoes

Hi Miss Shaw,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 5 out of 5 stars

I bought a pair of boots for my…

I bought a pair of boots for my daughter. Great communication from the start, quick delivery and she loves the boots

December 29, 2021
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Reply from Envy Shoes

Hi Sally,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that your daughter loves her new shoes!

Welcome to the #envyarmy xoxo

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Rated 5 out of 5 stars

Love all their shoes and boots

Love all their shoes and boots. Sandals are very cute and comfortable and their boots are amazing!. Best deals and variety ever!

December 29, 2021
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Reply from Envy Shoes

Hi Angela,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 1 out of 5 stars

Horrible experience!!!

Horrible experience with an order that they lost during their delivery partner. $150 order which was placed an November 26 2021 which was going to be gifts. Now we are at December 29 2021 and nothing. At this point i definitely would NEVER buy from here again!. I finally got an email back today saying they need 28 days for my package to be labeled “missing” to resend or refund my money. We’re already at over a month and nothing. My advice would be find another store to purchase from. I purchase many things online and this has been one of the WORST experience by far!

December 29, 2021
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Reply from Envy Shoes

Hello Jay,

I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 4 out of 5 stars

Nice shoes combat boots

Nice shoes , perfect size. Arrive in good time .

December 27, 2021
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Reply from Envy Shoes

Hi Linda,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 1 out of 5 stars
Envy Shoes logo

Reply from Envy Shoes

Hello Sharon,

I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

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Rated 3 out of 5 stars

The high heels are so beautiful but…

The high heels are so beautiful but they are too tight in the area of the toes, so they do hurt a little…

December 26, 2021
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Reply from Envy Shoes

Hey Lynn,

I’m so sorry to hear you don't love your order! We have an easy returns and exchange process on the link below if you would like to return them to us. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

https://envyshoesuk.com/pages/returns

Rated 1 out of 5 stars

Love everything about them!

Love everything about them!! Super comfortable!

December 26, 2021
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Reply from Envy Shoes

Hi Dazey,

Thank you for taking the time to leave such a lovely review, but I think you accidentally pressed one star instead of five! We would really appreciate it if you could amend this! We are so happy that you love your new shoes.

Welcome to the #envyarmy xoxo

Rated 1 out of 5 stars

The shoes were a size or maybe a size…

The shoes were a size or maybe a size an a half bigger than what my original size is, I can’t even walk in them, there are HUGE they looked like an 8.5 instead of a 7.. I wasn’t able to exact age them because it was on sale

December 25, 2021
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Reply from Envy Shoes

Hey Melissa,

I’m so sorry to hear you don't love your order! We always quality check our shoes to ensure that they are true to size, so sorry to hear that you don't feel this was the case. We also have a size guide available on the website. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 5 out of 5 stars
Envy Shoes logo

Reply from Envy Shoes

Hi Ruby,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

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Rated 1 out of 5 stars
Envy Shoes logo

Reply from Envy Shoes

Hi Alexis,

I’m so sorry to hear this. All orders placed will receive a tracking email upon dispatch, please check your junk folder if you did not receive this. I’ve just checked your tracking and your order is with customs and on track to be delivered within the expected timeframe given at checkout. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 5 out of 5 stars

As expected

Fast delivery. Boxed and bagged professionally. I’m normally a 6 1/2 so o went with a 6 but still a slight bit big. Great quality. I love them the look and feel great but next time I will go with a 5.

December 23, 2021
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Reply from Envy Shoes

Hi Sherri,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 1 out of 5 stars

Avoid at all costs SCAMMERS

Don't waist your money I paid £50 for boots that have just fell apart and customer service don't want to help noone! I did get warned about this site but thought I would give it the benefit of the doubt NEVER again.
Don't waist your money go to simmi shoes public desire ASOS ikrush... trust me!

December 22, 2021
Unprompted review
Envy Shoes logo

Reply from Envy Shoes

Hello Beth,

I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 5 out of 5 stars
Envy Shoes logo

Reply from Envy Shoes

Hi Hanna,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

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Rated 1 out of 5 stars

$230 to ship boots back!!!!!

Boots are big. I wanted to send them back and get a smaller size. I got shocked I have to pay $230 for shipping.
I’ll never buy from you.

December 20, 2021
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Reply from Envy Shoes

Hi Roula,

I’m so sorry to hear this! We are working on making returns more affordable, but as we are still a small business it is a huge expense to cover them completely. Nevertheless we appreciate your feedback. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 5 out of 5 stars

Great website with plenty of varied…

Great website with plenty of varied things to purchase...Great styles too

December 20, 2021
Envy Shoes logo

Reply from Envy Shoes

Hi Karen,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 2 out of 5 stars

Shoes broken, delivered 3 days late

I’m afraid I ordered a pair of shoes, paid for next day delivery, they actually took 3 working days to arrive and when they did arrived they were broken!
The customer service team were lovely and replied to me quickly but I won’t be ordering from there again I’m afraid. Which is upsetting because all their shoes look gorgeous.

December 20, 2021
Envy Shoes logo

Reply from Envy Shoes

Hello Amy,

I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

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