EO DISTRIBUTION Reviews 194

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Honestly couldn't be happier. Purchasing a refurbished phone can always be worrying. Price was very competitive, delivered within two days, their website explains the gradings perfectly. If all the... See more

Rated 5 out of 5 stars

Brilliant service. Phones arrived in advance of estimate. Really brilliant condition-I was expecting a little rougher given the condition standard I’d chosen. Would happily use again (this is now my 2... See more

Company replied

Rated 5 out of 5 stars

Purchase a 'Pre-Loved' iPad Pro from EO distribution. The site stated Grade B/C condition so was slightly wary of how good it would be but took the plunge as the price was really good. The iPad arrive... See more

Company replied

Rated 5 out of 5 stars

The phone was advertised as average condition, for the price I was expecting something well used, but it was perfect, and seemed to be unused. It still had the factory film on back and front.... See more

Company replied

Company details

  1. Cell Phone Store

Written by the company

EO Distribution is a premier provider of refurbished mobile devices and accessories, dedicated to offering superior quality and convenience to our valued customers. With a commitment to excellence, we strive to redefine the standards of the industry by providing an extensive selection of top-tier refurbished smartphones, tablets, and accessories. At EO Distribution, we recognize the importance of staying connected in today's fast-paced world. That's why we meticulously inspect and refurbish every device in our inventory to ensure optimal performance, reliability, and aesthetic appeal. Whether you're in search of the latest smartphone model or seeking accessories to enhance your mobile experience, EO Distribution has you covered with a diverse range of products from leading brands. In addition to our premium selection of refurbished mobile devices, EO Distribution offers a seamless solution for individuals looking to sell or trade in their old devices. Our hassle-free process makes it easy for customers to upgrade to newer models while receiving competitive prices for their existing devices. At EO Distribution, customer satisfaction is our top priority. We pride ourselves on offering unbeatable prices and next-day delivery options, ensuring swift access to cutting-edge technology without breaking the bank. With a steadfast commitment to professionalism, reliability, and satisfaction, EO Distribution sets the standard for excellence in the refurbished device and accessories market. Experience the difference with EO Distribution and elevate your mobile experience with quality, affordability, and convenience at your fingertips.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

194 reviews

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Rated 5 out of 5 stars

Good value subscription allowing good…

Good value subscription allowing good savings on phones and tech.

June 30, 2025
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Reply from EO DISTRIBUTION

Thanks so much for your review! We're glad to hear you’re enjoying the value and savings on our phones and tech through your subscription. If you ever need any support or have questions, we’re always here to help! 😊

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Rated 5 out of 5 stars

Couldn’t recommend enough

Couldn’t recommend enough, phone is like new not a mark on it. And I saved loads of money. Quick delivery. 10/10

May 29, 2025
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Reply from EO DISTRIBUTION

Thank you so much for the amazing review! We're thrilled to hear you're so happy with your phone and the savings you made. Great to know it arrived quickly and in perfect condition too. Enjoy your new device – and thanks again for the 10/10!📱✨

Rated 5 out of 5 stars

Apple iPad Air (5 Gen) - awesomeness personified.

Purchased my second Apple iPad Air (5 Gen) 256Gb as a VVIP customer. A really awesome device so much so I bought two. True value and excellent tech. Great value and customer service. Highly recommended- will use again and again and again and again. Awesome!

April 30, 2025
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Reply from EO DISTRIBUTION

Thank you for your continued support and for choosing us again! We're really glad to hear you're enjoying the iPad Air! It's a great device, and it means a lot to know it’s working so well for you. As a valued VVIP member, your trust and loyalty are truly appreciated. We look forward to serving you again in the future!

Rated 5 out of 5 stars

This company is absolutely amazing

This company is absolutely amazing. Quick and fast service. May I recommend anyone looking for speakers to look no further these are the best by a country mile and the price will blow ya mind. Also bought a refurbished phone and like brand new.

February 28, 2025
Unprompted review
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Reply from EO DISTRIBUTION

Thank you so much for your review! 😊 We're happy to hear that you had such a great experience with our products and service. Your kind words and recommendation mean a lot to us! Enjoy your new speaker and refurbished phone—if you ever need anything else, we're always here to help📱🙌

Rated 5 out of 5 stars

Excellent value and customer service.

Excellent value and customer service. I highly recommend this company and will use them again in the future.

February 26, 2025
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Reply from EO DISTRIBUTION

Thank you for your kind words! We're happy to hear that you found great value and excellent customer service with us. We truly appreciate your recommendation and look forward to serving you again in the future! 😊🎉

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Rated 5 out of 5 stars

I've had a great experience with....

I've had a great experience with eodistribution and I would recommend it to anyone great service and great prices to win 🏆

February 28, 2025
Unprompted review
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Reply from EO DISTRIBUTION

Thank you for your review! We're really happy to hear that you’ve had such a great experience with us—your support truly means a lot! 🎉 We wish you good luck for the future giveaways! 🍀🏆

Rated 4 out of 5 stars

Have won a couple of times but not for…

Have won a couple of times but not for a while. Great prizes!!

January 30, 2025
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Reply from EO DISTRIBUTION

Thank you for your review, Zoe! We’re happy to hear you’ve had a couple of wins and truly appreciate your support. With so many participants—sometimes over 1,000 active members at a time—winning isn’t guaranteed, as the results are completely random, just like the lottery. However, the more entries you have, the better your chances of winning. It all comes down to luck. Wishing you the best of luck for the future draws!

Rated 1 out of 5 stars

The iphone se pre loved arrived next…

The iphone se pre loved arrived next day as I paid extra £3.99 the battery needed charged and then I discovered it wasnt holding the charge very lond and by that evening the phone was totally faulty. EO distribution had sent a pre paid return envelope with the phone then I realised why so I returned it the next morning. To cut a long story short I now have no phone as they refused to send a replacement even though I had signed out of my apple account. Very poor scam company

January 16, 2025
Unprompted review
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Reply from EO DISTRIBUTION

Thank you for reaching out to us regarding your recent purchase and return of the pre-loved iPhone SE.
We acknowledge your concerns; however, we feel it is important to address the situation clearly. Upon inspecting the return, our team discovered an abusive letter included in the package. At EO Distribution, we value and respect all our customers, and we are committed to providing excellent service. However, we do not tolerate abusive or inappropriate behaviour towards our staff under any circumstances.
As a result of this behaviour, we opted to issue a full refund instead of sending a replacement device. This decision was made to maintain a safe and respectful environment for our team.
We encourage constructive communication and are happy to assist with any future queries or purchases, provided mutual respect is upheld. If you have any further questions regarding the refund, please feel free to contact us.

Rated 5 out of 5 stars

Best quality of things and also fast to…

Best quality of things and also fast to get to you no faults at all

November 28, 2024
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Reply from EO DISTRIBUTION

Thank you for your lovely review! We're happy to know you're pleased with both the quality and how quickly everything arrived. It’s great to hear everything was perfect for you. If you need anything in the future, we’re always happy to assist!

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Rated 5 out of 5 stars

Excellent communication

Excellent communication, great discounts and gifts for VIP and VVIP members. Loving it so far and would recommend. Thank you so much guys for such a supreme service.Definitely using again x

November 28, 2024
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Reply from EO DISTRIBUTION

Thank you for your kind review! We are thrilled to hear that you’re enjoying the VIP and VVIP benefits as well as our service. Your recommendation and support are greatly appreciated, and we’re delighted to have you as a valued member of our community. We look forward to serving you again soon! :)

Rated 5 out of 5 stars

EVERYONE SIGN UP TO VVIP

Amazing company to deal with. I'm a member of the eovip and eovvip. People if you are doubting joining then DONT doubt it. Amazing. Have won many of times. Well worth what you pay for it.

October 30, 2024
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Reply from EO DISTRIBUTION

Thanks so much for the great review! We're happy to hear you're enjoying the EO VIP and EO VVIP memberships and having success. We appreciate your support!

Rated 5 out of 5 stars

Right where do I even start

Right where do I even start . EO distribution is honestly the greatest thing of 2024 ( in my opinion) . Anthony and his team are honestly incredible. 247 support from the team . The memberships are a honestly a no brainer . For £24.99 you get entered into giveaways , 25% off whole website , new phone upgrade EVERY YEAR , No one and I’ll say it again NO ONE doing it like EO DISTRIBUTION. I have won many prizes from EO DISTRIBUTION iPhone , iPad , Speakers after speakers , £100 £100 £100 £250 like wow . Also the affiliate program wow I could talk about the pros about it all day . Big love to the Team over at EO and Anthony himself .
Keep it peace and love ❤️🫡

October 8, 2024
Unprompted review
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Reply from EO DISTRIBUTION

Thank you for the amazing review! We truly appreciate your support and love hearing about your positive experience with us! Anthony and the team work hard to bring real value, and it’s great to see the memberships, giveaways, and affiliate program making a difference for you. Congratulations on all your wins! 🙌🔥

Rated 5 out of 5 stars

EO Distribution, peace and love baby!

EO Distribution are the gift that just keep giving, so much love for these and everything they do and give back.

September 30, 2024
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Reply from EO DISTRIBUTION

Thank you so much for your kind words! We're happy to hear that you're happy with EO Distribution and what we stand for. Your support means a lot, and we’re committed to continuing to give back and deliver the best for our community. Thanks again for being a part of the EO family! :)

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Rated 5 out of 5 stars

The phone arrived in 2 days which for…

The phone arrived in 2 days which for someone who lives in the middle of nowhere like myself is impressive. The phone itself is exactly what I hoped for. It arrived in perfect condition and runs as if it were brand new.

August 30, 2024
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Reply from EO DISTRIBUTION

Thank you so much for your review! We're happy to hear that your phone arrived quickly! It's great to know that the phone met your expectations and is performing like new. If you ever need anything else, don't hesitate to reach out. Enjoy your new device!

Rated 5 out of 5 stars

Absolutely amazing from start to…

Absolutely amazing from start to finish. Apparently the phone was a grade b but my word, it's in absolutely mint condition. Extremely fast delivery too. Overall, an awesome experience and I'll definitely use them again

August 30, 2024
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Reply from EO DISTRIBUTION

Thank you so much for your review! We're pleased to hear that you had such a positive experience with us and that your phone exceeded your expectations. It's great to know that the condition and delivery speed met your standards. We look forward to serving you again in the future!

Rated 5 out of 5 stars

I’ve ordered multiple phones from this…

I’ve ordered multiple phones from this website in many different conditions (Grade A, Preloved, Grade B) and each phone had come in perfect condition no matter the grade your customer service is amazing and quality of products is outstanding this will always be my go to when ordering phones and electronics. Ill always recommend this company when someone is looking for new devices :)

August 22, 2024
Unprompted review
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Reply from EO DISTRIBUTION

Thank you so much for your kind words and continued trust in us! We're pleased to hear that every phone you've ordered, regardless of its grade, has met your expectations. Providing outstanding products and exceptional customer service is our top priority, and it’s incredibly rewarding to know that we’re your go-to for phones and electronics. Your recommendations mean the world to us, and we’re honored to have earned your loyalty. We look forward to serving you again soon! 😊📱

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Rated 3 out of 5 stars

not bad

i have ordered three phones phones from this company first two very happy with, had problems with third phone as it was overheating and i had to pay for return postage as there was a problem with prepaid postage, however my refund was very fast and and the company kept in contact and are resolving problem with postage so all in all not a bad experience .

August 6, 2024
Unprompted review
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Reply from EO DISTRIBUTION

Thank you for your feedback and for working with us on a solution. We're happy to hear that your previous orders with us were very positive, and we appreciate your 5-star review on Trustpilot from last July. We're sorry to learn about the recent difficulties you've encountered.

Upon reviewing the situation, it seems the charge you experienced was due to an error on Royal Mail's part. We supply pre-paid return bags with our account number and barcode, so the postage costs should be billed directly to us. If there was an issue with the barcode, we wish you had reached out to us immediately. We could have arranged a collection for you, but it seems this problem was not flagged at the time.

Regarding the phone, please note that all our devices undergo rigorous physical and system checks before being listed, ensuring they are fully functional. While we strive for swift dispatch of our orders, we aren't able to fully charge every phone before shipping due to time constraints. Instead, we include a charging cable with each item to help you get started. However, we understand that issues can occasionally occur.

We apologize for any inconvenience this has caused. Thank you again for your feedback and for working with us to find a solution. If you have any further concerns or questions, please don't hesitate to reach out directly. We hope you'll choose us again in the future.

Best regards,
EO

Rated 5 out of 5 stars

Great place to get a refurbished phone

Great place to get a refurbished phone.
Quality of product 10/10.
Value for money 10/10 (specially if you join VIP Acciunt, extra benefits)
Great and knowledgeable service

July 29, 2024
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Reply from EO DISTRIBUTION

Thank you for the fantastic review! We're pleased to hear that you're happy with your refurbished phone and found our service to be top-notch. It's great to hear that you're enjoying the benefits of the VIP membership too! If you ever need anything else, don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Great service

Great service. Great prices.

July 29, 2024
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Reply from EO DISTRIBUTION

Thank you so much for your feedback! We're extremely happy to hear that you enjoyed our service and found our prices to be great! We hope you choose EO again in the future :)

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