Epomaker Reviews 

146
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning design, premium build quality, and amazing typing sound that make using these keyboards a true joy for daily work and gaming. Consumers also appreciate the fast delivery times to various regions and how helpful the support team is when answering questions about product availability. Some reviewers were not happy with the software support, noting that broken drivers or missing features made customization difficult. A few other people also felt that certain components broke down after a few months of use, alongside occasional slow shipping experiences.

What people talk about most

Product

Customers had ambiguous experiences with product, often praising the fantastic build quality, nice switches,... See more

Quality

Users describe positive interactions with quality, consistently praising the stunning design, premium... See more

User experience

Customers consistently note ambiguous experiences with user experience, as many reviewers praise the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that orders arrived quickly,... See more

Price

Reviewers mention ambiguous feedback about price, as consumers find items worth the cost or great for the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Wonderfully constructed and assembled keyboard. Enjoy the display and easy LED theme changes. Only complaints are the limited functionality of the joystick, the battery charge-time and unclear indicat... See more

Company replied

Rated 4 out of 5 stars

Mouse works canonical. The shipping is just slow(it’s from china so what you would expedt) but it also has a not so amazing battery and died after like 5 days. Also it comes with stickers that make it... See more

Company replied

Rated 4 out of 5 stars

The only negative thing is that the package the keyboard came in was damaged. Besides that, the keyboard is overall perfect. It looks great, it feels even better and the keys sound amazing. I highly r... See more

Company replied

Rated 4 out of 5 stars

Fit, finish, colour theme, features. If only they key size can increase by a small margin (5% or so), it would be a true 5 star product. It is very much there but needs to be more comfortable.

Company replied


Company details

  1. Computer Accessories Store

Written by the company

Epomaker is short for Epoch of Makers. We are committed to providing feature-packed keyboards with affordable pricing that ships worldwide. Our goals for our keyboards are three things: customizability, affordability, and high standards.


Contact info

4.2

Great

TrustScore 4 out of 5

146 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(146)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic product

i bought the epomaker th96 and I am very proud of it. after several attempts on the other brands I finally found the one suitable for me. fastastic feeling and sound. if i could write even while sleeping.

June 18, 2023
Rated 5 out of 5 stars

This keyboard is amazing

This keyboard is amazing. The sounds, the customizable lighting. Everything is better than imagined. You do have to pair it in the beginning (even with the cable), so do read those instructions :D

May 2, 2023
Rated 4 out of 5 stars

Overall I have no problem with the…

Overall I have no problem with the keyboard I received, yes it took a month to arrive but I knew beforehand that it could take a while and I decided to go on with my purchase. Great keyboard but the program that comes with it does not recognize the keyboard if it is connected via bluetooth (gk96S).

May 29, 2023
Unprompted review
Epomaker logo

Reply from Epomaker

Hello,

Thank you for leaving a review here.

We are so glad that you like this keyboard.

If you have met any problems about the shipping, please feel free to contact us by emailing to support@epomaker.com and attaching your order number. Our support will be happy to help you out.

If you have other thoughts on the product, feel free to let us know.

Thank you for your support for us.

Kind regards,
Epomaker Team

Rated 5 out of 5 stars

Nice customer support

For some reason the shipping with DHL wasn't handled correctly, however the Epomaker customer support was really kind and shipped us the keyboard back just by paying the shipping again. The keyboard is really nice and arrived tightly
and safely packaged.

March 20, 2023
Rated 5 out of 5 stars

Simple design and comfortable to use

I bought this keyboard along with Jelly Black Switches from Key Company and the sound sounds so creamy. This keyboard feels so nice and sounds really nice for a budget keyboard. I bought a $40 from Amazon and it was really clacky. This one is a bit pricey if you want something affordable, but it's so worth it. I wish the RGB lighting was brighter behind the keycaps, but it's still nice. I also wish the key binding format was easier to understand because it doesn't actually let me bind anything. Still, I love how simple it looks yet still nice to look at.

March 18, 2023
Rated 3 out of 5 stars

Atrocious customer support (Amended)

Had a defect within the keyboard within the first 3 months.
Bluetooth or battery wasn't working, and couldn't connect or remain connected to my pc as a result.
Their customer support was atrocious, asking me to try different things for almost a week straight; It seemed like they had no intention of honouring the warranty period they had offered for online purchases at all.

Edit: A different customer representative has assisted me with my issue and has offered to try and resolve the problem. Awaiting for updates.

April 2, 2023
Unprompted review
Epomaker logo

Reply from Epomaker

Hi Marcus,

We are so sorry for the long communication you had previously. Our support will help you solve this issue. we hope that you will still enjoy the keyboard!
Feel free to contact us should you meet other problems.

Best regards,
Epomaker Team

Rated 5 out of 5 stars

Nice

My experience of purchasing on Epomaker was quite amazing. The shipping was fast even though it shipped oversea, and the item I bought was nice as well!

March 1, 2023
Rated 5 out of 5 stars

good stuff!

Fantastic products at decent prices and great service. Keep up the goodwork and I will keep buying!

January 21, 2023
Rated 4 out of 5 stars

Overall buying experience

Connection with the company is pretty fine, also shipping times are good enough. Quality of the products depends on the price of the product of course, but for my 1.5 year old 45$ keyboard, I have no complaints.

February 25, 2022
Unprompted review
Rated 4 out of 5 stars

feeling

It’s a nice texture but it doesn't go up as smoothly like other keyboards but still has a really nice sound.

February 17, 2023
Epomaker logo

Reply from Epomaker

Hello,

Thank you for leaving a review here.

We are sorry that the keyboard does not go up to your expectation, but still hope that you enjoy this keyboard. We will share your review with our team and hope that it would be solved in the future.

If you have other thoughts on the product, feel free to let us know.

Thank you for your support for us.

Kind regards,
Epomaker Team

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