ergohuman.net Reviews 

144
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their durability and the availability of spare parts for long-term use. People frequently commend the exceptional customer service and helpful staff, who go above and beyond to ensure satisfaction. Reviewers appreciate the proactive communication, with the team ensuring correct orders and providing detailed support throughout the process. The service is often described as brilliant, with many consumers noting the ease of ordering and the promptness of delivery. Customers also highlight the company's attentiveness in verifying product compatibility and offering valuable advice.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the durability and longevity of the chairs,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the friendly and proactive... See more

Service

Consumers find service to be positive, with many reviewers describing it as outstanding, brilliant, and... See more

Staff

People report positive experiences with staff, consistently highlighting their friendly, helpful, and... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the quick delivery of parts and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Get your forever chairs from this team. Totally comfortable. Highly configurable. Mine developed a wobble after 9 years and it's now rock solid again. If you like the idea of a completely serviceable... See more

Company replied

Rated 5 out of 5 stars

Great customer service, from pre-order to post purchase. I wasn’t sure about which model to choose and they helped me by sending me useful information and pictures. I had specific delivery requiremen... See more

Rated 5 out of 5 stars

Amazing service I was worried about ordering the wrong wheels for my chair Caroline messaged me after I placed my order for pictures of my chair to make sure the correct wheels were sent. Iai... See more

Company replied

Rated 5 out of 5 stars

Excellent service and very good customer service too. The replacement casters were confirmed as the correct type and the delivery details were accurate and prompt. Tips on replacing them were also com... See more


Company details

  1. Office Furniture Store

Information provided by various external sources

Visit Ergohuman.net for Ergohuman Chairs, Ergohuman Plus, Ergohuman Elite chairs with good lumbar support in flexible mesh and a polished aluminium frame. Other models in the range include the Nefil, Mirus and Enjoy office chairs in mesh fabric or leather. All chairs recline and have multiple ergonomic adjustments to adapt to the user. Ergohuman.net is an innovative brand, at the forefront of reclining chairs with leg-rest support and laptop table to enable computer work in the reclined position hence relieving back pain.


Contact info

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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No recent history of asking for reviews

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4.9

All reviews

(144)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great chair

Really great chair. Used it at work for a few years and then got a work from home job and brought one and will not look back!

I do sort of wish I didn't get the headrest thought but its not a problem.

August 16, 2019
Unprompted review
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Rated 4 out of 5 stars

A great chair

A great chair, very adjustable and the lumbar support is excellent. Would've been 5 stars if it wasn't so pricey... Otherwise, very happy with it.

August 8, 2019
Unprompted review
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Rated 5 out of 5 stars

Excellent products and customer service

Bought a headrest for my Mirus chair. Great customer service - emailed straight away to check the model of my chair for suitability, and to confirm which of the two headrests I required. Item arrived quickly (actually day earlier than expected) - it was a little awkward to fit, but worth the trouble. Thoroughly recommend the Mirus chair by Ergohuman, take the time to read the manual and adjust the chair correctly for your body frame, and you really do have an office chair which makes sitting with correct posture the most comfortable position.

June 17, 2019
Unprompted review
Rated 5 out of 5 stars

Very impressed.

After ordering the item I was kept informed of the timing of the despatch and delivery process. Item was delivered speedily and arrived on time.
Very impressed.

June 12, 2019
Unprompted review
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Rated 5 out of 5 stars

Great quality product

Great quality product. Order process was slick and product arrived on time as expected. Easy assembly, and most important of all, a really comfortable, well made chair.

March 28, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service and email contact

Excellent service and email contact. Caroline was very helpful and knowledgeable. After giving her my measurements she was able to advise me if the chair I have chosen is right for my height (6ft3). Mirus ergonomic chair was very easy to assemble and is extremely comfortable.

March 27, 2019
Unprompted review
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Rated 5 out of 5 stars

Replacement Arm Pads

Product ordering and delivery process was really easy and the arm pads fit perfectly. This has really helped to extend the working life of my ergohuman chair.

January 30, 2019
Unprompted review

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