The bag is high quality and does what it's supposed to do. I would give five stars but the package took a long time to arrive.
Company replied
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Review summary
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Product is as advertised. 1
Company replied
It's fix, my knees perfectly. That's what was good about it.
Company replied
I was searching for a durable, waterproof backpack and Erozul popped up. I was impressed with the layout of facts of your products. I read the reviews and was satisfied to purchase a black backpac... See more
Company replied
Company details
Written by the company
Inspired by Passion and Love Erozul was Founded in 2020 in California, We set out to create a better smell proof storage experience for the world!
Contact info
95368, Salida, United States
- info@erozul.com
- erozul.com
4.4
Excellent
393 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Truly one of the best products I have…
Truly one of the best products I have ever bought
January 4, 2025
Reply from Erozul
Thank you so much! We appreciate your business!
So far the new bag works great
So far the new bag works great, strong zippers , comfortable, convenient size and stylish.
Erozul website was easy to use and shipping was fast.
Thanks
December 28, 2024
Reply from Erozul
Thank you for shopping with us and taking the time to leave your review, we appreciate your business!
Very impressed!
This is the fourth product that I purchased from you guys and as always I’m very impressed with the quality. I love the locking feature and how you can adjust the compartments. I plan on purchasing another item soon.
January 8, 2025
Reply from Erozul
Thank you so much for your continued support, we appreciate your business and look forward to providing you with more excellent storage solutions!
Excellent price and fast delivery.
December 27, 2024
Reply from Erozul
Thank you so much for sharing your experience, we hope to see you again!
Reply from Erozul
Thank you for sharing your review, we appreciate your business!
Easy delivery, good price+
Only change would be aluminum parts instead of plastic. Great buy tho
December 15, 2024
Reply from Erozul
Thank you for sharing your suggestion, we love to hear back from our customers on ways to improve and we will take your suggestion into consideration!
Return Customer
I am a return Customer because of great products at a fair price.
Both transactions have been very smooth.
I will be ordering again
December 15, 2024
Reply from Erozul
Thank you for continuing to support us! We hope you love your new Erozul gear, and we hope to see you again!
Nice packaging and durably good…
Nice packaging and durably good quality! Good timing on delivery for Christmas.
December 11, 2024
Reply from Erozul
Thank you for sharing your review, we hope you love your new Erozul gear!
Reply from Erozul
Thank you for shopping with us!
Hassle free..no surprises
Hassle free..no surprises. Great products with clear and simple descriptions. I will purchase again!!
November 27, 2024
Reply from Erozul
Thank you for shopping with us and taking the time to share your review!
Damaged Container Received
I have ordered from Erozul a few times as I love the C-Vault's various storage capacities. Once again, this order proves that shipping is a major flaw. My 50 liter is damaged. One of the latches is bent. This happened to me on a previous order. I ordered again thinking it would be ok. I spent over three hundred dollars for this canister, and I don't know if it will seal properly. I would immediately switch the packaging of all containers. I would reinforce wrappings of all latches so that they are not damaged in shipping. Maybe Styrofoam would be the key to make sure the containers arrive without damage.
December 7, 2024
Reply from Erozul
Hello, I apologize for any inconvenience you experienced with your purchase, please reach out to us at info@erozul.com and we will be happy to assist and correct this issue!
Great purchase…
I’m very happy with this purchase its for my friends birthday. I liked the color and the 3 pocket design with the center pocket being much larger than the fanny I have currently. Considering purchasing on word myself
November 23, 2024
Reply from Erozul
Thank you for shopping with us, we appreciate your business!
Reply from Erozul
Thank you for sharing your review! We appreciate your business and hope you enjoy your new Erozul bag!
All around great company!
November 1, 2024
Reply from Erozul
Thank you so much for sharing your review! We appreciate your business!
Shelving fee and The product was smaller than what I…
The product was smaller than what I needed. No complaints about it, just not big enough.
The issue i have is the "reshelving". It is almost half the cost of the item itself. It feels like the customer is being punished for returning it.
October 10, 2024
Reply from Erozul
Thank you for sharing your review, we apologize for the inconvenience and understand your frustration. If you need any assistance please reach out to us at info@erozul.com and we will be happy to assist further!
The experience was trash but the product overall was amazing
The experience was trash. I must say OK however, once you do get the product, the product itself is an amazing product guys I really gotta be honest there on that end. It’s just those damn fraud flags y’all have to get that straight cause that’s gonna affect your business
October 10, 2024
Unprompted review
Reply from Erozul
Hi Frank, I sincerely apologize for the inconvenience, as I mentioned in a previous email to you, the fraud alert is completely automated so unfortunately we have to follow the protocol in those situations. I understand this can be frustrating and I apologize for that inconvenience.
I am happy that I found this product.
The product is smell-proof, the zipper is high-quality and water-resistant, and it opens and closes easily. The lock option is useful, but I usually opt not to use it.
September 16, 2024
Reply from Erozul
Thank you for sharing your feedback, we appreciate your business!
I have yet to receive my order.
September 19, 2024
Reply from Erozul
Hi Tannor, I just checked the status of your order, it looks like it was unable to be delivered, perhaps due to an address discrepancy. We will issue a full refund, we apologize for this inconvenience. Please reach out to us at info@erozul.com if you need any further assistance!
I have not received the product still…
I have not received the product still waiting on my purchase to get here so how can I review it?
September 6, 2024
Reply from Erozul
Hi Wanda,
I see your order has been cancelled and refunded as of the 14th, you should have received an email from one of our representatives regarding this order. Please check your spam folders - and if needed please reach out to us at info@erozul.com and we will be happy to assist with any questions!
Reply from Erozul
Thank you for sharing your review, we hope you love your new Erozul bag!
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