Erozul Reviews 375

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their durability and functionality. Many people appreciate the fast shipping and efficient service, noting that items often arrive on time or even earlier than expected. The products are frequently described as well-made, sturdy, and effective for their intended purpose, with several consumers expressing satisfaction with their purchases. However, some customers experienced issues with their orders, including delayed shipments or missing components like carabiners. A few reviewers also mentioned that certain products, specifically jars, did not live up to their "smell-proof" claims. Additionally, a small number of people received damaged items during the shipping process.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the quality, durability, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the products, describing them... See more

Order

People report ambiguous experiences with their orders. Some consumers praise the fast shipping, minimal... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast shipping,... See more

Based on these reviews

Rated 4 out of 5 stars

I love everything about my bag except right around the zipper area my dank still smells through.

Company replied

Rated 4 out of 5 stars

This is the second time I purchased the Nano bag. First time I got a carabiner with my purchase. I didn't get a carabiner with this purchase. Lost a star for that.

Company replied

Rated 4 out of 5 stars

Nice case, Delivered 3 days late, I had left Monday for a week vacation,

Company replied


Company details

  1. #16 of 33 best companies in Bags and Luggage Store

Written by the company

Inspired by Passion and Love Erozul was Founded in 2020 in California, We set out to create a better smell proof storage experience for the world!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

375 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I bought it for my girlfriend

I bought it for my girlfriend, she is extremely happy with it. It's exactly what she was looking for.

March 16, 2024
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Reply from Erozul

Thank you for shopping with us, we appreciate your business!

Rated 5 out of 5 stars

Easy to order

Easy to order. Inexpensive. Quick delivery. Thanks

March 7, 2024
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Reply from Erozul

Thank you for shopping with us, enjoy your new Erozul gear!

Rated 2 out of 5 stars

(This is about the sling bag)The first…

(This is about the sling bag)The first thing is that it took too long to get here,and the zipper got stuck at one of the corners but I got it loose , that's all
Tommy Dinet

March 1, 2024
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Reply from Erozul

Thank you for sharing your review, we're sorry we didn't hit the mark for you. Please reach out to us at info@erozul.com if you experience issues and we will be happy to assist!

Rated 2 out of 5 stars

Product is great but my only complaint…

Product is great but my only complaint is the zippers suck Ive already at two come off and I can’t use one of the pockets anymore cause all of my stuff falls out of it if I do. I don’t think I would buy the backpack again.

February 6, 2024
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Reply from Erozul

Hi Tyler,
Thank you for sharing your experience with us. As we continue to develop our bags, we take feedback like this to heart. We are constantly looking to upgrade our bags, and the zippers will be upgraded during our next production. Please feel free to email us at info@erozul.com and a representative will be happy to assist you with warranty replacement!

Rated 5 out of 5 stars

Perfect humidity control.

Erozul humidity packs came individually packaged and brand new. Perfect humidity control.

February 9, 2024
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Reply from Erozul

Thank you for sharing your experience, we appreciate your business!

Rated 5 out of 5 stars

I did a bit of shopping on this one

I did a bit of shopping on this one. I recently started working at a dispensary and one of my roomates, really doesn't like the smell of hemp. She doesn't care that I smoke it, as long as it's outside, but she really isn't a fan of the odor, which is fair, yaknow? Anyway, due to my new job, I've been sampling a wide variety of products from work, namely flower, to compare and contrast strains and such, and there's been some mild discussion about the offensive odor. Plus I'm a backpack kinda guy and I'd been rocking my old, non smell proof bag for probably 5 plus years, so I figured it would be a good time to swear in the new guard, so to speak, and invest in an upgrade in terms of odor and security.

I looked at several product lines, and the Erozul Equinox ended up being what I felt would be the closest to my preferred style, sling bag, as opposed to a backpack or messenger bag. One nitpick on that, I do wish they offered more colors and/or designs, there was a competitor that seemed to cater more to a more explicit connoisseur of hemp products, rather than "herbs and spices", so there was definitely more wacky patterns and designs, which I did like, but the storage space to price ratio is what sold me on the Erozul. I'd like an olive drab/brown, kinda old school military rucksack kinda vibe with my color palate, or something with some plaid or something would be cool. That being said, if the biggest nitpick I have is due to lack of variation in style, it's not that big a deal. It's slightly less spacious than my previous bag, and I am an enamel pin kinda guy, so I'm unable to display quite as many of my pins as I'd like, but I've got the really good ones to fit on there, and I've got all my important odds and ends, like my PDW, my flower, my books, phone charger, sentimental charms, etc, all situated comfortably. Plus the built in key ring is a big plus, cause I'm ADHD af and lose my keys like 4 times a week.

Also, when I ordered the bag I realized the second I placed the order, I still had my Google auto-fill address (hooray for the miracles of modern technology) set to my old address. I was able to get in touch with customer service, they responded promptly, within about an hour or so, processed an order cancelation and refund, and advised me to redo my order with the correct address, which worked out just fine. The refund processed the next business day, and order arrived today, at around 11 AM on the second business day after placing my order. So, in terms of shipping time and customer service, 10/10 as well.

As far as utility goes of the functionality of the product, I'm not sure on the odor blocking technology just cause I haven't even been out of the house with it or put it to the test or anything, but according to all the other reviews it does it's job, well. The lock was easy to set to a custom code, and the little number dials turn easily, as opposed to some other brands that I noticed catch and stick a bit.

Also, swag. I got an Erozul lanyard with a built in bottle opener, which is, as somebody who's been a bartender/budtender his whole life, that's a sick piece of merch. There's a sticker, imagine, I like enamel pins, shocker I also sticker bomb my stuff, so another winner for me. I got a mylar baggie, iykyk. Also the clip for the shoulder strap is a pleasing mechanism, for my tactile type folks, my texture over taste, kinetic sand kinds of cats. The clasp is a gratifying mechanism, and the anchors seem to be good and solid and well attached.

Ooh, one more thing for the road, the shoulder strap has a perfect little debit card/cash sized zipper pocket for easy access to payment methods or whatever else you might like to keep in there, and a little cloth loop or whatever that you can hang charms or a keychain or, in my case, a lanyard off of, yaknow?

So yes, overall, 10/10, would order again, great customer service, good product, lots of little bells and whistles and things to play with. Unboxing this product, transferring my inventory, so to speak, and writing this review has been a full blown event.

Oh yeah and the gummy candies, namely sour patch kids and swedish fish, were a nice little treat along with my already very satisfactory order.

February 28, 2024
Unprompted review
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Reply from Erozul

Thank you for this wonderful review, Aaron! We appreciate you taking the time to leave such a great and in-depth review. We strive to offer great products and customer service, and we're pleased we were able to hit the mark! Thank you for your business!

Rated 5 out of 5 stars

So far the bag is amazing

So far the bag is amazing it's not big in size but big in space it can hold everything I have and separately my stuff doesn't need to be in the same compartment and best of all its smell proof so two thumbs up

February 3, 2024
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Reply from Erozul

Thank you for your review and feedback! Enjoy your new Erozul gear!

Rated 5 out of 5 stars

Good company

Good company, recovered extremely quickly after the customer (me) gave them the wrong address. Good quality pack going to be used a lot.

January 30, 2024
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Reply from Erozul

Thank you for sharing your review, we appreciate your business!

Rated 5 out of 5 stars

Great bag! Sleek and Smell Proof!

Great product, delivered quickly. Smell proof as advertised. The jars are great. The small bag I got is a little big (lunch box size), with LOTs of storage. I need a mini version to go along with the small one. Would definitely recommend.

January 22, 2024
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Reply from Erozul

Thank you for sharing your review! Check out our Genesis bag - it's very similar to the Exodus but significantly smaller!

Rated 3 out of 5 stars

it's alright

it's a bag, with several pockets, and a lock. it's alright.

January 16, 2024
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Reply from Erozul

Thank you for sharing your review, if you have feedback you'd like to provide us please email info@erozul.com - we would love to hear from you

Rated 1 out of 5 stars

Never received the items said it was…

Never received the items said it was delivered I never received them and never could get proof of delivery

January 23, 2024
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Reply from Erozul

Hi Joanie,
I just wanted to let you know that we did reply to both emails we received from you, due to the order value we included signature guarantee on your package - tracking shows it was directly handed to and signed for by you on the delivery date. Please look for an email response from info@erozul.com - check your spam folder as it may be in there.

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