Erozul Reviews 376

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their durability and functionality. Many people appreciate the fast shipping and efficient service, noting that items often arrive on time or even earlier than expected. The products are frequently described as well-made, sturdy, and effective for their intended purpose, with several consumers expressing satisfaction with their purchases. However, some customers experienced issues with their orders, including delayed shipments or missing components like carabiners. A few reviewers also mentioned that certain products, specifically jars, did not live up to their "smell-proof" claims. Additionally, a small number of people received damaged items during the shipping process.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the quality, durability, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the products, describing them... See more

Order

People report ambiguous experiences with their orders. Some consumers praise the fast shipping, minimal... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast shipping,... See more

Based on these reviews

Rated 4 out of 5 stars

I love everything about my bag except right around the zipper area my dank still smells through.

Company replied

Rated 4 out of 5 stars

This is the second time I purchased the Nano bag. First time I got a carabiner with my purchase. I didn't get a carabiner with this purchase. Lost a star for that.

Company replied

Rated 4 out of 5 stars

Nice case, Delivered 3 days late, I had left Monday for a week vacation,

Company replied


Company details

  1. #16 of 33 best companies in Bags and Luggage Store

Written by the company

Inspired by Passion and Love Erozul was Founded in 2020 in California, We set out to create a better smell proof storage experience for the world!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

376 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Nicely packed and fast shipping...

I ordered the airtight jars from here twice. Excellent service with fast shipping and packaged really well too. I was worried since they're breakable, but 15 jars and they were all packaged safe and sound. I would definitely recommend them.

January 9, 2024
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Reply from Erozul

Thank you for sharing your review, we do our best to ensure an excellent shopping experience, including packaging our items well for shipping. We appreciate your business!

Rated 5 out of 5 stars

Great product for more than chefs

I bought this for a canine nosework kit as the oils need to be odor tight!! The size is perfect and holds oils, tins(in the larger jars) and Qtips in the smaller jars. Everything was packaged wonderfully & delivery was speedy! SourPatchKids were cute!

January 17, 2024
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Reply from Erozul

Thank you for taking the time to share your review, we hope you enjoy your new Erozul bag!

Rated 5 out of 5 stars

Great Product!

Great Product! High quality, I use all the time. Customer service is excellent and i got my bag quick even through a snow storm!

January 8, 2024
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Reply from Erozul

Thank you so much for sharing your review, enjoy your new Erozul gear!

Rated 5 out of 5 stars

Great product at affordable price

The bag is a great size for what I need and keeps the smells inside. Plus I live the idea of the locks. Would order again if I need something else in the future.

January 14, 2024
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Reply from Erozul

We appreciate you sharing your experience and input, we hope to provide you with all of your smell proof storage needs!

Rated 4 out of 5 stars

pretty good smell control

pretty good smell control. keeps the room smell-free even if u leave it in the open. only complaint is it took pretty long to ship when i ordered it from the website(almost 2 weeks). order it from amazon and its a five star item

January 12, 2024
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Reply from Erozul

Thank you for sharing your experience, I apologize for the shipping delay, I will investigate this and see how we can improve our services in the future!

Rated 5 out of 5 stars

What a great company

What a great company! they have great products and they stand by their warranty. Very impressive

January 8, 2024
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Reply from Erozul

Thank you so much for sharing your review, we hope you enjoy your Erozul gear!

Rated 5 out of 5 stars

Great shipping times

Great shipping times. Product not "smell proof" as stated but definitely smell is reduced. Love the bag other than that.

January 2, 2024
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Reply from Erozul

Thank you for sharing your experience, we appreciate your input!

Rated 5 out of 5 stars

Great bag

Great bag, glad I got one!

December 31, 2023
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Reply from Erozul

Thank you for sharing your review, enjoy your new Erozul bag!

Rated 5 out of 5 stars

NICE BOTTLES

Keep fresh fresh fresh fresh fresh fresh fresh fresh fresh !!

December 21, 2023
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Reply from Erozul

Thank you for sharing your review, we hope you enjoy your new Erozul jars!

Rated 2 out of 5 stars

Item Not Received

I have not gotten what I ordered yet. I'm not sure if it is UPS or you guys, but it was supposed to be a gift for someone. Though, I'm not gonna get it in time.

December 17, 2023
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Reply from Erozul

Hi Mason,
I see in our system that we attempted to reach out to you due to an issue with the address you entered, it was showing as invalid. Since we did not hear back from you, we cancelled and refunded your order as is our policy. I apologize for any inconvenience!

Rated 1 out of 5 stars

Product doesn’t work as advertised

Product doesn’t work as advertised. Air leaks where the zippers meet. My car still wreaks just as bad as I’d did before I purchased the so called smell proof bag. Only carrying regular amounts of herbals with smoking devices. Should have been able to handle it

December 11, 2023
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Reply from Erozul

Thank you for sharing your review, while a small amount of air may escape where the zippers meet, our bags should still contain the odors. Please reach out to us at info@erozul.com and we'll be happy to assist you!

Rated 5 out of 5 stars

Skeptical 101

Nothing special with ordering, It came as described and very nicely made. I hope it eliminates the odor with my medication.

December 17, 2023
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Reply from Erozul

Thank you for sharing your review with us!

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