Erth Labs Reviews 

The company sent product that does not taste like coffee, and I informed the company of the fact, and so far I have not been able to get assistance to resolve this situation. I have sent numerous e-mails explaining my displeasure with their product. The product tastes like creamer, but not coffee..Personally, this company is a scam. Do not make a purchase in order to avoid being scammed like I was!!!

Charged my card without my consent. Now they won't even respond to my emails or provide a refund. The product they sell is good, but customer service is abysmal.

Had an order that fell into a deep chasm! They are sending me a replacement! Awesome product with equally awesome customer service! Love it!!!!

I finally got my order, both of them, after going back and forth with management on my orders!! From a relieved customer, thank you for making things right!!😊

Worst customer service ever. Cannot get ahold of anyone to get a refund after never receiving my order. Not a reputable company! Do not order from them!

I thought i was getting 2 bags. Next thing i know here comes 2 more. So i send Customer service an email, telling them i would like to cancel any further shipments. Low and Behold here i get an email i am getting 2 more bags. So i send another email. i get a response right away. they send me a link with info that i have to put into another link. ??? why?? Why does canceling this have to be so hard. Why no phone Number???

It tastes like hot water.
I ordered my first package of Erth almost a month ago on August 12, 2026 and I still have NOT received it.
ORDER #88331

Quick response to my query and helpful answer that I can live with.

It would be great if I actually received my Mushroom Coffee. I ordered it on 11 August and it still isn’t here and no updates. I have no idea where it is. They won’t answer me so now, maybe they’ll have to be this time. Please let me know if I’m gonna get it or not. You already charged me

Love the transparency & timely response to ingredient information!!

The ashwagandha was not good for me. I tried for 2 days. I felt tired, no energy and just generally felt bad both days. If you make a product without ashwagandha, I would love to try it.

I did a trial single order. Took forever to receive it. The product tastes like dirt. We are throwing it out. Then I receive an email of another order coming. I DID NOT DO A SUBSCRIPTION. The process to unsubscribe is complicated and I’m not sure it has worked. I am disputing the order. Wish I had never tried this product

The order took a long time coming-with three attempts. I dont find any flavor which is disappointing. It doesn’t taste anything like coffee and only slightly of mushroom. In a week i have not noticed any difference in my energy, mindfulness, sleep. Hate to say it but i am disappointed

I ordered on August 11 and haven't received my order.

I am a Ryze person and thought I would try this product. When I tried it I did not get the boost of energy that I get with Ryze. Granted I didn’t get the leftover slug at the bottom of my mug like with Ryze. Only tried it once since I brought two bags will give it another chance.

I am no longer a customer. Shipping took over a month, and your coffee reminds me of mud water, i could not taste the coffee. Also when trying to cancel, you charged me for another order, fortunately, my credit card agent contacted me in time to decline. Please do better.

I decided the product wasn't for me and cancelled my subscription. I ran into some issues so contacted by email to ask for cancellations. My request was dealt with immediately no problems at all.
Deirdre

Please do not buy from this company, they are very unethical . There is no way to cancel they disconnect the cancelation portal and won't respond to emails. I have been trying to cancel since July 1, 2026 its now September and I have been billed again.

Coffee is good. But, the co. didn't ship what was promised. The supposed free gifts were worthless, but it it the principle! I expected to get what they promised. Then was made to feel like I was trying to get something for nothing. Customer Service, sucks! I canceled my subscription over this! It is too bad, because the coffee was good. I won't do business with a company that can't be trusted! Wouldn't recommend!