Erth Labs Reviews 

1,263
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 1,091 reviews, most reviewers were unhappy with their experience overall. Customers frequently experienced major delays, noting that their orders took weeks to arrive or never shipped at all. Many buyers also pointed out that they encountered issues with recurring subscriptions and struggled to cancel them. People felt that customer support was unresponsive and unhelpful when trying to resolve these issues. However, some customers also noted that the coffee tasted great and provided a nice energy boost. A few other people also felt that the support team resolved their inquiries quickly when they managed to get in touch.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide split in opinions regarding taste and... See more

Order

Reviewers mention negative feedback about order processes, citing extreme delivery delays and missing... See more

Customer service

People report negative experiences with customer service, noting that it is a nightmare and highly... See more

Response time

Clients share ambiguous opinions on response time, reflecting a high level of disagreement among reviewers.... See more

Subscription

Customers consistently note negative experiences with subscription, primarily due to automatic enrollment... See more

Reviews shaping this summary

Rated 1 out of 5 stars

RUN, Do Not Walk away from the offers on your social media feeds. I like mushroom coffee for the caffeine reduction and the benefits of adaptagens and essential mushrooms. I bought one bag as a one-... See more

Rated 1 out of 5 stars

Only because Zero is not an option. Your cancellation portal does not work and you sent me coffee when I told you to cancel and informed you that the portal did not work. Your bots just continued wi... See more

Rated 1 out of 5 stars

I did not approve saving my credit card details, and did not approve recurring orders. I got an email from ERTH Labs that they could process a re-order due to not having my CVV number, which I did not... See more

Rated 1 out of 5 stars

Be very careful. This was a really bad experience. I was notified that a first auto ship was in the works. IIMMEDIATELY contacted the company NOT TO SHIP. Was told if a shipment arrived, I could re... See more


Company details

  1. Coffee Store
  2. Health Food Store

Written by the company

At Erth Labs, we're on a mission to reinvent your daily coffee ritual. Our flagship Superfood Brew blends smooth, low-acid coffee with powerful functional ingredients like Lion's Mane, Turkey Tail, Cordyceps, Ashwagandha, and Collagen to support clean energy, sharper focus, and vibrant wellbeing with every cup. We believe feeling your best shouldn't be complicated—which is why we've created a delicious, easy-to-enjoy coffee that helps you fuel your day and build healthier habits, one sip at a time.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

1K reviews

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No recent history of asking for reviews

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2.3

All reviews

(1,263)

1,253 reviews in the last 12 months

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Rated 1 out of 5 stars

So bland, Nothing like coffee and no use..Pls go for something else

Not at all taste coffee. Its a bland flavor. I had to add some coffee to it to get the coffee flavor. Also I didnt feel anything good with the product at all. I tried Cuppa and Ryze. Rye tasted a bit different (not coffee taste at all) but it gave good positive energy. Cuppa tasted better and gave good energy but not as good as Ryze. but this one tasted bland and do nothing. Basically i felt like i am taking coffee flavoured flour.

August 24, 2026
Unprompted review
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Rated 1 out of 5 stars

You took my money 3 weeks ago and zero…

You took my money 3 weeks ago and zero communication about any delay. When I attempted to cancel my subscription I received an error message that prevented me from even getting to the screen to do that. I reached out to your support team and asked to have my subscription cancelled and a refund as I didn’t get my last shipment. They did cancel it but told me they couldn’t refund as it was already shipped. I asked why I never got a shipping confirmation and was then told there was a delay but “ We’re pleased to let you know that your package has already reached the final stage of the shipping process and has been finalized for shipment.” So you lied that it had already shipped and just refused to refund me even though I no longer want your product as you can’t seem to manage running a supply chain well.
You can have the best product on the market but if you can’t reliably ship it or provide decent customer service you won’t survive.

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company, take forever to shit and make it impossible to cancel the subscription. They won't provide me the link to log in and don't answer emails. Try 3 time cancel this and I am still being charged

August 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Very good experience

Very good experience. My delivery was a little late but over all it was a great experience. Easy cancellation. The coffee was more earthy than I was looking for. It did however elevate my mood and wellness.

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

Long wait…

I placed my order for Erth Labs coffee on 8/9/26 and still haven’t received a tracking number or my order. I honestly don’t even want it anymore

August 30, 2026
Unprompted review
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Rated 1 out of 5 stars

RUN AWAY FROM ERTH

RUN, Do Not Walk away from the offers on your social media feeds. I like mushroom coffee for the caffeine reduction and the benefits of adaptagens and essential mushrooms. I bought one bag as a one-time purchase. The following month I was charged for two bags which I immediately disputed with my bank. I was given an immediate credit by the bank when they looked and saw the company's phone is (888)-888-8888. I went to the Erth website
This month I received another charge for two bags which again I disputed and received immediate credit. My bank finally had to place a stop payment on Earth Labs.
On top of the scam artistry, their mushroom coffee tastes like topsoil.

August 26, 2026
Unprompted review
Rated 3 out of 5 stars

Love the product

Love the product, hate the service. The pictures on the website show a larger bag in the starter kit than you actually get. I submitted a concern about this and got a poor response that was irrelevant. Each bag is different in its taste. Even with that said it is very good and I have already reordered. Best I have had. Slow delivery.

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

I am completely dissatisfied with Erth…

I am completely dissatisfied with Erth Labs, it took two weeks for my order to arrive and when I tried to cancel the order, even just 4 hours after the order went through, I was told it was not possible, but even 9 days after the order, it still has not shipped. This is absolutely ludacris!

August 3, 2026
Unprompted review
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