Erth Labs Reviews 

1,263
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 1,091 reviews, most reviewers were unhappy with their experience overall. Customers frequently experienced major delays, noting that their orders took weeks to arrive or never shipped at all. Many buyers also pointed out that they encountered issues with recurring subscriptions and struggled to cancel them. People felt that customer support was unresponsive and unhelpful when trying to resolve these issues. However, some customers also noted that the coffee tasted great and provided a nice energy boost. A few other people also felt that the support team resolved their inquiries quickly when they managed to get in touch.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide split in opinions regarding taste and... See more

Order

Reviewers mention negative feedback about order processes, citing extreme delivery delays and missing... See more

Customer service

People report negative experiences with customer service, noting that it is a nightmare and highly... See more

Response time

Clients share ambiguous opinions on response time, reflecting a high level of disagreement among reviewers.... See more

Subscription

Customers consistently note negative experiences with subscription, primarily due to automatic enrollment... See more

Reviews shaping this summary

Rated 1 out of 5 stars

RUN, Do Not Walk away from the offers on your social media feeds. I like mushroom coffee for the caffeine reduction and the benefits of adaptagens and essential mushrooms. I bought one bag as a one-... See more

Rated 1 out of 5 stars

Only because Zero is not an option. Your cancellation portal does not work and you sent me coffee when I told you to cancel and informed you that the portal did not work. Your bots just continued wi... See more

Rated 1 out of 5 stars

I did not approve saving my credit card details, and did not approve recurring orders. I got an email from ERTH Labs that they could process a re-order due to not having my CVV number, which I did not... See more

Rated 1 out of 5 stars

Be very careful. This was a really bad experience. I was notified that a first auto ship was in the works. IIMMEDIATELY contacted the company NOT TO SHIP. Was told if a shipment arrived, I could re... See more


Company details

  1. Coffee Store
  2. Health Food Store

Written by the company

At Erth Labs, we're on a mission to reinvent your daily coffee ritual. Our flagship Superfood Brew blends smooth, low-acid coffee with powerful functional ingredients like Lion's Mane, Turkey Tail, Cordyceps, Ashwagandha, and Collagen to support clean energy, sharper focus, and vibrant wellbeing with every cup. We believe feeling your best shouldn't be complicated—which is why we've created a delicious, easy-to-enjoy coffee that helps you fuel your day and build healthier habits, one sip at a time.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(1,263)

1,253 reviews in the last 12 months

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Rated 4 out of 5 stars

Easy to make

Easy to make, tastes good if a little weak. (I prefer dark roast so that is why )

September 1, 2026
Unprompted review
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Rated 1 out of 5 stars

I STILL haven’t received my order.

I have. STILL not received my order that was placed on 8/8/26. It’s been almost a month since I placed my order. It might taste great, but I guess I’ll never know. Customer service said they were running behind on fulfilling orders with no other explanation. I’m disappointed with Erth.

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

Where's my order

Where's my order? I did paid two Erth coffee orders mailed to 15685 Chestnut way changed I moved to new home address. Please resent previous orders to my new home address 930 Goose Creek The Villages, FL from now on . Any questions
Thank you
Julie

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

I didn't realize the order came with a…

I didn't realize the order came with a subscription. I really wanted to try Erth but didn't want to feel committed. I appreciated the quick response to my problem. Now I can enjoy my experience in trying Erth. I have health and digestive issues and I'm hoping Erth will help. If it does, I will be back to purchase again.

September 1, 2026
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Rated 1 out of 5 stars

Poor quality

Poor quality. Compared to the other, more popular product, it has absolutely no positive effects. The taste is bad, and I wouldn’t recommend it to anyone because it’s simply a waste of money.

September 1, 2026
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Rated 1 out of 5 stars

Ordered this more than 2 weeks ago and…

Ordered this more than 2 weeks ago and still no product. They have stopped replying to my emails. Apparently, this is a China company. They sent a bogus USPS Tracking number. When i pressed them they sent a China tracking number. More than 2 weeks and still not in the US

Don't trust them. They do not accept PayPal, so who knows if a refund is even possible.

There are other Mushroom Coffee choices. Try one of them....

August 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Not worth the price or hassle

The product tastes great. But…
Monthly subscription with shipping every two months.
Competing product $30, not $40.
Communication reply with support virtually non-existent.
Not worth the hassle.
I will be canceling this.

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

My package was never received

My package was never received, after not being shipped for two full weeks AFTER placing my order. I have spent the last week hunting down my package that was apparently "left at the front desk." I don't have a front desk in my home. I live alone, no one received the package for me, neither my neighbors or neighboring businesses have received my package. Customer service has done nothing to help other than gaslight me and insult my intelligence. At this point, I've been without my supplement for nearly a month. Some of us actually care about this. I've learned my lesson and just ordered my prior brand. I would like a refund for the package I never received. I do not want a subscription to Erth. I hope I don't have to cancel my debit card to stop you from further extorting me.

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

I have not recvied

I have not received my order 85804 yet from Aug 10, 2026. That's twenty one days with me paying additional shipping shipping to get the product in a decent time frame. Your product is great but your logistics is lacking. I've ordered twice to make sure I enjoyed your product before I signed up for the subscription and it took over a month to get those orders. Please work this out!

August 10, 2026
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Rated 1 out of 5 stars

Unable to contact anyone at customer…

Unable to contact anyone at customer service. Unable to track order. Have not received my order YET, but they certainly charged my credit card. I will not be ordering from them again, if I even get the coffee order from them. To say I'm disappointed is an understatement.

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

Awful

Besides it having no coffee flavor at all, the customer service is terrible. Orders automatically placed but never received. Can’t login into my account. No place to cancel my subscription. Avoid Erth or Urth at all costs.

August 31, 2026
Unprompted review

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