ES Sabers Reviews 

1,483
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers had a great experience with this company. Many customers often mention that the lightsabers and related accessories are exceptionally well-made featuring superb craftsmanship and highly durable materials. People very frequently appreciate the fast shipping times, helpful support team, and secure, premium packaging when ordering their custom items. Conversely, a small portion of people felt that delivery times were excessively slow and that customer communication was severely lacking throughout the purchasing process. Consumers also noted experiencing frustrating shipping delays, receiving unhelpful automated responses, and occasionally finding incorrect items or missing components inside their packages.

What people talk about most

Product

Clients share positive opinions on product quality, praising the bright neopixel blades, fantastic sound... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep satisfaction with the outstanding... See more

Delivery service

Consumers find delivery_service to be ambiguous, experiencing a wide range of shipping times. While some... See more

Order

People report ambiguous experiences with order processes, reflecting a clear divergence in consumer... See more

Response time

Customers had ambiguous experiences with response time, reflecting a high level of disagreement. While some... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have waited four weeks and 4 days the ting that i bought is still in production. With no answer about the order co2 crossguard lightsaber from es sabers

Rated 5 out of 5 stars

No complaints on the pricing cause it was like middle or the road for companies… Though it took 2 months to process an order, staff doesn’t reply (email, phone number, FB, or Insta) and if the do it’s... See more

Rated 5 out of 5 stars

Bought 1 mystery box initially then decided to add a second a few days after. No problems adding the additional item, very pleased with the customer service. The sabers are very well built with excel... See more

Company replied

Rated 5 out of 5 stars

I ordered the quick release connector for swapping between single and dual saber with ease. I am impressed with the quality of the connector. The machining is excellent, the coating is excellent and... See more


Company details

  1. Hobby Store
  2. Electronics Store
  3. Toy Store

Written by the company

We supply combat sabers which are suitable for duelling. We have standard and premium replica hilts, with hilts being designed based on the films, series and games. All sabers have flash on clash, blaster effects, force and lightening effects, sound fonts, blade styles and can change blade colour. You can select from RGB Base lit, Eco Pixel, GHv3 or Proffie Pixel. Recently we have started to make 3D printed hilts and have been taking requests on designs to be made. We also offer a customisation service so you can have your hilt weathered, acid etched, battle scarred or have other customisation done to make your hilt look unique. See some of our custom designs on the website, we have made many cross over designs and etched these designs. You can also customise your saber by purchasing hilt parts, so whether you are buying a brand new hilt or adding to your existing one, you can make it look unique by altering the parts. We have a fast production time of around 2 weeks with delivery taking 2-3 days for UK orders. We can ship internationally which takes 5-7 days. We offer a fast and friendly service, free warranty on all sabers for 1 year and only use high quality parts. Take a look at our website and reviews, see for yourself!


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(1,483)

55 reviews in the last 12 months

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Rated 2 out of 5 stars

Stuck in production?

I ordered a saber on 21st june which entered production on 23rd June 7:36pm this is the last update I have received.

I emailed on 22nd July to ask if there were any updates at all.. no reply

This was a 2nd purchase from ES Sabers, the first experience was amazing which took from 19th may to 13th June, this also included an automatic running behind on production email update on the 3rd June.

Update - Received on 22 August. Fantastic saber, just a shame about the lack of communication.

June 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Ordered a saber on 23rd June

I’m extremely pleased with my order, despite any long wait you might have, the end product is always worth it and their customer service top tier

August 5, 2025
Unprompted review
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Reply from ES Sabers

Thank you Aaron for the review. We appreciate it.

Rated 1 out of 5 stars

I’ve returned a Saber my son purchased

I’ve returned a Saber my son purchased, terrible customer service, cannot speak to anyone on phone as no one answers, sent numerous emails, had only I reply to ask what I wanted, tried messagings, directed to email…… Still nothing no refund and receipt confirms they received item back 11 days ago! Please contact me as requested.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 3 Sabers

Ordered 3 Sabers: 2 arrived fine the 3rd missing all the electrical components within the hilt ( so an empty hilt). Have emailed the company many times have not received a response. I have now sent the saber with the missing parts back and requesting a refund (with tracking so I know it has been received) and not received any communication back.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Met them at megacon

Met them at megacon, very nice guys wanted a lightsaber for years, lots of help defiantly buy some stuff from them if you get the chance

July 26, 2025
Unprompted review
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Reply from ES Sabers

Thank you so much Connor for the review. Thank you.

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Rated 5 out of 5 stars

Everything is great

Everything is great. Only issue was no tracking until ups received and not really an issue just didn't know when would be delivered

July 22, 2025
Unprompted review
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Reply from ES Sabers

Thank you for your review.

Rated 3 out of 5 stars

I ordered a saber from them it was an…

I ordered a saber from them it was an empty hilt luke ep 6 and it has arrived completely different from what the photo had shown when I bought it colours are off and there’s a button that want on the photo, I’m waiting and hoping for a response so that I can receive a refund and send it back.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Top Quality Hilt.

Though communication and time table was somewhat iffy.... the sabre hilt is absolutely top quality and would continue to order from here if and when I can.

July 18, 2025
Unprompted review
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Reply from ES Sabers

Thank you for your review.

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Rated 5 out of 5 stars

Got Hans blaster

Got Hans blaster, great looking model to paint and build and came in good time

July 15, 2025
Unprompted review
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Reply from ES Sabers

Great review, thank you and have fun painting.

Rated 2 out of 5 stars

Critical customer service

Update: 31/07 i received my package. Which is awesome. It worked perfectly for my wedding. Thanks for an awesome product, but a terrible time of delivery and a bad handling of customer service.

Critical customer service - still waiting for order since 11 April.

I ordered a Mandalorian Armor 11 April and i still haven't received it, even though production time was less than a month i'm still waiting after 3 almost months. Its part of our wedding plans and as of now i'm very worried that we'll have to change the plans.

One thing is that i haven't received the product almost 3 months after purchase. Yes, i've already paid for the product. Another issue is that the communication is almost gone. I've asked several times for an expected dispatch date and a reason for the delay. Close to nothing in return. I got a message that dispatch would be in June, but so far nothing has happened. I haven't receiver any communication indicating such.

The comms were fine when i wanted to order and had questions about the product, but now its just imbarrasing.

I'm still hoping to get the product and really crossing my fingers for its bas ass, but for now i'm just disappointed!

Please help me..

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Website was easy to use, gave out discounts for basically nothing and then more for making a purchase. Great company, quality product.

June 27, 2025
Unprompted review
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Reply from ES Sabers

Thank you for the great review.

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Rated 5 out of 5 stars

Awesome sabers, love the mystery box

Really enjoyed the mystery box and we got some lovely sabers for our wedding.

we are going to buy some parts to customise them further later down the line, but straight out of the box they are awesome.

Thanks ES sabers

June 28, 2025
Unprompted review
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Reply from ES Sabers

Thank you so much.

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Rated 5 out of 5 stars

Incredible Lightsabers, Incredible Customer Service

I bought two sabers from ES Sabers,The Proto and a Padawan Saber, Both came in working order and exceeded my expectations for craftsmanship. They kept me updated throughout the experience and answered questions i had about my order. I will definitely be coming back to them for more!

June 16, 2025
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you Cameron for the review.

Rated 1 out of 5 stars

Ordered a lightsaber over one month ago…

Ordered a lightsaber over one month ago for my fiancés birthday - said eta would be 2 weeks and I paid for express shipping for after the item was ready.
Over 4 weeks has gone by, zero updates, have tried calling multiple times with no answer, emailed but no response. Spent over £200 and no clue what has happened to it or if it is ever getting delivered.
His birthday is now passed and if I could cancel the order and purchase from somewhere else I would.

June 21, 2025
Unprompted review

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