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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people found the online platform simple to use and appreciated the ability to complete courses at their own pace. The courses are often described as thorough, easy to navigate, and well-designed, with practical and informative content that is easy to understand. However, some people encountered technical glitches with the website, such as redirects to "oops, not found" pages or issues with overlaid information. A few customers also noted inconsistencies in course content, including grammatical errors, misspellings, and audio that didn't always match the slides, making it difficult to follow.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the ease of understanding and... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the website's ease of use,... See more

Product

Clients share ambiguous opinions on the product. Some customers found the content good and relevant,... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the staff for being experienced, clear... See more

Quality

Users describe ambiguous interactions with quality. Some customers found the courses thorough and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There were a few errors in the slides. Some were minor spelling errors, but others were issues where the 'button' to view additional information that should have presented over the top of the slide in... See more

Rated 4 out of 5 stars

course was set at a good pace - the narration differed from the text on some of the slides but nothing different in the message. there were also a a few spelling mistakes on the slide about medical e... See more

Rated 4 out of 5 stars

After completing a module or quiz, the site would often redirect to an "oops, not found" page. It was annoying because it meant that I'd have to go back and find the course and find where I left off.

Rated 5 out of 5 stars

I needed to complete this training ASAP for work. The online platform made it simple to complete. The presentations, you can read at your own pace or use the narration, I found a valuable tool if I ne... See more


Company details

  1. Occupational Safety and Health
  2. Association or Organization
  3. Educational Institution

Written by the company

eSafetyFirst Canada has developed and deployed online training and assessment modules to meet and exceed safety standards for workers and employers.


Contact info

4.2

Great

TrustScore 4 out of 5

335 reviews

5-star
4-star
3-star
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1-star

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

The information was great

The information was great, and so was the training. I did find it to run a little long, but the information was relevant, and important to know before going on field work assigment.

August 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Defense Driving For Dummies

The entire program was well written and designed well. Very detailed and every thing is explained thoroughly. It takes an hour to get through the videos. It might take a bit longer if you didn't get the 80% grade in quizzes. You can redo them as many times as you want. It's not about memorizing the answers though. Some really good info to know about in this course. Goes through basic traffic laws that you should already know. And goes through 3 modules talking about multiple topics about defense driving. I had to do this course because I passed out for a split second behind the wheel and drove into a ditch. My employer gave me a link and I had to do this for company policy. Remember drink lots of coffee.

August 12, 2025
Unprompted review
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Rated 5 out of 5 stars

It was a very well detailed course

It was a very well detailed course, it taught me all I needed to know about working in the wild, what to expect and how to handle those instances when I encounter wildlife during the course of my work.

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

I took the defensive driving course…

I took the defensive driving course training but it’s not acceptable . It’s painful because I paid for the certificate but it’s of no use . I’ll rate well if I can get a refund .

June 11, 2025
Unprompted review
eSafetyFirst Canada logo

Reply from eSafetyFirst Canada

Hello,

You are reviewing our services for something that it is not.

It is mentioned on the product page that there are 4-5 different Defensive Driving programs (insurance cost reduction, taking the N off the driver's license, three demerit points, bus-driver improvements, and, ultimately, OHS compliance), and our program/company serves only one of these purposes.

Please pay attention to the product page information before deciding on buying our program, as it is not eSafetyFirst's fault that all these different programs are called "Defensive Driving." Still, they are not accepted for all purposes.

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Rated 5 out of 5 stars

It was easy to follow a long and most…

It was easy to follow a long and most time common sense in the testing part, though it was a little longer then the last time and also it touches more on the trucking side then it does the rail side. I'm a Locomotive Engineer and we handle Dangerous goods all the time.
Otherwise it was good.
John S.

May 30, 2025
Unprompted review
Rated 3 out of 5 stars

Some courses need to be reviewed

I took 4 different courses - fall protection, elevated work platforms, scaffolding safety, and WHMIS. The fall protection and elevated work platform courses were good, and WHMIS was fine although there are some repeating slides(don't know if this was intentional) and audio that didn't match the slide. I struggled with the scaffolding safety course because there are multiple slides where the audio is regarding ground disturbance but the slides are on something different, as well as some slides where the audio didn't full match the slides. I found this made it difficult to follow or pay attention for those slides.

Overall, there are some bugs to workout but the dashboard and course navigation were good.

June 7, 2025
Unprompted review

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