Very cost effective SIM which I purchased for myself and also made various purchases for a group of friends. Had a small issue within a few days of activating the SIM which was fixed very very quickly... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Your 100% Australian-owned eSIM provider with prepaid plans covering over 170+ countries – making it easy to escape.
Contact info
Australia
- escapesim.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My go-to e sim when travelling
My go to e sim when travelling ! So easy to set up. I landed in London and was able to quickly set up my sim at the airport!! I purchased the sim that covers UK and EU countries almost 1 month on I’m still travelling and it’s still going strong. With Escape sim I never have to worry about turning off my data it last forever ! Highly recommend !!!
Service and reliability is 100%
Service and reliability is 100%. Have had no issues in Cambodia, internet consistent. Easy to set up and use. Tom is always on hand for any questions - only one I had was that I forgot to put data roaming on, something I was told already and Tom was ever so patient. I will always use this service when I travel. Thanks Tom
EscapeSIM has been great
EscapeSIM has been great for the month in Europe. No issues between countries, really fast connection and will be using it on my next trip for sure!
EscapeSIM was really easy to use and…
EscapeSIM was really easy to use and didn’t have any troubles connecting while away on holidays. Traveled to Dallas, Germany, Austria and Italy- perfect and reliable internet. Will definitely be using this again!!
eSIMs - I was Clueless on Setup & Usage …
I struggled with old SIM out and new SIM in, years ago before eSIMS arrived to confuse me even more.
I faced new terms of which I couldn’t understand. Eg:
Allow Cellular Data Switching,
Default Voice Line,
Data Roaming and what topped it all was:
eSIMs don’t make Calls !!! (So why would I want one- as I intend to make Calls.)
So escapeSIM was recommended by an Aussie mate, so I contacted the Help Line.
I received very helpful replies to my many questions from Tom, who I figured out because of his step by step detailed replies, that he either owned the escapeSIM business or he was the Manager of the Helpline staff showing them how look after Customer queries.
Having landed in Melbourne, I pushed the option buttons as Tom advised and IT ALL WORKED. I made calls and did all things I usually did back in my home country.
As a Pensioner I thoroughly recommend this eSIM company, not only because of their competitive pricing but because of their excellent Customer Helpline service.
I used escape sim in Bali
I used escape sim in Bali, the set up process was so quick and easy to understand, and the team at escape sim were quick to help with any questions I had, I will be using them again.
Travels in Japan
I bought this on the first day of my trip to Japan. Within minutes I was connected and online. Throughout the trip, I had no issues with the data or reception. I would highly recommend it to others and use it again.
A friend recommended them to me
A friend recommended them to me. I had a small problem initially setting it up the first time I used it (which was my error). They were quick to respond and assist. Reliable and such good value. Saved heaps on roaming costs and being an Australian operation increased my trust. Thumbs up !
I'll be using them for all future travel
So easy and reliable
EscapeSIM made travelling to Japan and the States a breeze. Setup was quick, and I had fast, reliable data the whole time, no SIM swapping or hunting for Wi-Fi. It worked instantly in both countries and saved me heaps on roaming fees. Highly recommend for stress free travel!
Reliable and Effortless eSIM Experience in Japan!
I recently used EscapeSIM during my trip to Japan and couldn't be more pleased. The setup was incredibly simple – just scan the QR code, and I was connected within minutes. The connection was fast and stable throughout my stay. I will definitely be using EscapeSIM again in the future.
Highly recommended!
Absolutely fantastic value. It's done exactly what I needed and gave me internet while abroad that's not at an extortionate price like many providers out there. Order, email sent instantly with QR code, scan on phone, internet is on. Perfect. I've been and currently am using their eSims in Asia - Vietnam, Thailand, Singapore, Malaysia, South Korea - for the last 5 months. I have been extremely impressed. My Asian adventure ends today, and I've just ordered their EU eSim for the final leg of my trip. I hope it works as well as it does out in Asia.
Highly recommended.
I used the esim for Korea and Japan
I used the esim for Korea and Japan, no problems. Data usage very accurate still got plenty left at end of trip.
Used for Japan
Used for Japan. Easy to use, was no problem with mobile internet. Only one moment that the provider is some Chinese operator (maybe Hong Kong).
TikTok doesn't work
eSim mostly worked fine but if you use TikTok don't get this sim as TikTok is blocked. The sim is based in Hong Kong where TikTok is banned.

Reply from EscapeSIM
Singapore and Vietnam
Just used sim for Vietnam and Singapore, worked perfectly
Bought two Sims l, both stopped working before hitting the limits.
Bought two esims. The first one should include 3GB to Chile, but it stopped working before that. The second one included an additional 2GB and also stopped working in a day, even though I was travelling in the Atacama desert with limited access or use (after all I was enjoying the desert and not really surfing the web most of the time). In any case it also stopped working quite fast. Fortunately I cached the Google maps otherwise I might have been in trouble.

Reply from EscapeSIM
Personable customer service
I had an issue with activating my eSIM and reached out to the company for support on the matter.
I had a kind and personable response from Tom at EscapeSIM and we found a resolution together.
The customer service experience was grounded and satisfying, where the representative was understanding and willing to meet my needs in a very prompt manner.
I can highly recommend EscapeSIM for their customer service.
Worked like a charm!
I skeptically got the 3GB for use for my USA trip, given at the time there we no reviews and the pricing was on the lower side - it worked like a charm!
Hassle-free set-up and thanks to Tom for his support.
Dirt cheap data. Everywhere.
I used Escapesim several times now and I only have positive experiences. The data is cheaper than a regular carrier (especially abroad). The only weird thing is that you get a qr code via email that needs to be scanned. If you bought the esim on your phone you cannot scan it of course. You need another device to display the qr.
Waste of money
They send a qr code to the phone you are using for calls then want a photo of the qr. Could not do this. So took photo with tablet then tried with phone. Went to page, would not connect. We tried many times and refused to connect. Troubleshooting.....still no luck. Contact them? No response.
We've used esims before and super simple. This one was not.
What a waste of money.

Reply from EscapeSIM
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







