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Rated 4 out of 5 stars

Love this idea of not having to replace my SIM card and a friend told me to try this platform. eSIM was fairly easy set up. I am not super techie so had some questions and used the WhatsApp and w... See more

Rated 5 out of 5 stars

I am a 72-yr old solo female traveler — and eSim staff are consistently clear, kind, and effective in solving my misunderstandings. EG, I keep buying bundles instead of topping up. Today NEMS got it... See more

Company replied

Rated 5 out of 5 stars

Bit of a technophobe. Downloaded and installed ESIM-on no problem but couldn’t get it to connect. Used the WhatsApp help and was cobra very quickly by Kim who spent some time trying to understand my... See more

Rated 5 out of 5 stars

Just went through the purchase and set up with Andoi, via WhatsApp. Being a person of a "particular age" - I'm often dumbfounded by tech in most forms! My much younger family members and friends rec... See more

Company details

  1. Mobile Network Operator
  2. Internet Service Provider
  3. Phone and Internet Service

Written by the company

eSIM-On keeps travelers connected at an affordable cost anywhere in 180 countries worldwide. Say good bye to the fear of exorbitant roaming costs - eSIM-On will provide you with worldwide mobile coverage, on 4G and 5G. Browse today one of 800 prepaid bundles - No subscriptions, no surprises. eSIM-On is a universal solution for leisure and business travelers, from the backpacker all the way to the CEO!


Contact info

4.8

Excellent

TrustScore 5 out of 5

295 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very positive experience

Been using this service for some time now and always fully satisfied. Today I had a trouble connecting to Internet for the first time while abroad and lovely lady from support team spent an hour on whatsapp with me assisting me and taking me through every step of fixing the problem. I'm very please and impressed. Will definitely recommend this service to anyone.

September 25, 2024
Unprompted review
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Rated 5 out of 5 stars

As a first time user of eSIM

As a first time user of eSIM, I’ve found eSIM-On excellent and will use them again when travelling. The on line support chat system is excellent, with special thanks to Carl, and also Jareld. I needed help when first installing this, and also when topping it up and received quick, friendly, accurate solutions each time.

September 18, 2024
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Rated 5 out of 5 stars

A fantastic experience using eSIM in…

A fantastic experience using eSIM in France. I was assisted by Kim and she was incredibly helpful and resolved my issue immediately. Put eSIM’s customer help line on WhatsApp and they respond immediately 24/7. Getting access, wherever you are, made easy.

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

Nems from customer support

I was unable to activate the e sim on my own but Nems from from customer support guided me through the process and made it easy. Thankyou, great service and staff.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Elderly people have difficulties with…

Elderly people have difficulties with everything that is online or digital; I had difficulties installing eSim and the support team helped me step by step, excellent professionals, I highly recommend!

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Support for topping up eSIM account

While traveling my balance on my eSIM was running out. I wasn’t sure how to find the balance and then not sure how to add to it. I contacted ESIM through their WhatsApp support and had immediate personal response!
I will continue to use this company in the future when I travel abroad!!!

August 30, 2024
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Rated 5 out of 5 stars

Fantastic Product and service

Fantastic service and product. I was a bit nervous of using an eSIM as had never had to get a data package outside of my usual mobile provider. I used the North America eSIM with unlimited WhatsApp add on and it was fantastic. No issues with set up but the customer service WhatsApp team checked all my settings for me anyway. Phone joined networks instantly, always coverage, it was a real shame to get back to UK and find I could only get a E signal due to rotten UK signal at Heathrow on my UK plan- missed my US package which connected instantly at all airports! I will be recommending to anyone who needs an overseas data package.

August 28, 2024
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Rated 5 out of 5 stars

The customer service experience was…

The customer service experience was great, especially Kim, she helped me during the all process of setting up the esim until she was sure it was well working. Great service and the esim service works fine. Well recommended

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very trusted app

Very trusted app , I tried them twice in one week , very efficient , I had an issue which was solved in less than 5 minutes

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great service.

After having trouble understanding how to connect, I contacted eSIM-on by using the chat online and was guided through the process very clearly by a lovely and patient support person. I was connected in no time. Very happy with this service and will definitely use again in the future 👍

August 8, 2024
Unprompted review

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