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Holafly Reviews 

108,994
•
TrustScore 4.5 out of 5

4.7

Telecommunications Service Provider
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See what reviewers are saying

Rated 5 out of 5 stars

The start to finish procedure was so easy and with no stress at all,as previous experiences ive had abroad with other e-sims were an nightmare But not with holafly e-sim. Once at our destinatio... See more

Rated 5 out of 5 stars

Really helpful support! 😊 Everyone I spoke with was friendly, patient and made the whole process easy. They helped me figure out the issue with my old eSIM, transferred me to the right team without... See more

Rated 5 out of 5 stars

I have used Holafy in 6 different countries. It has always worked very well for the data. On my last experience, on my most recent use, it stopped allowing hotspot connections. I contacted custome... See more

Rated 5 out of 5 stars

Used Holafly's esim for a trip to Galapagos, Ecuador and it worked perfectly well on the 3 islands I stayed (Santa Cruz, San Cristobal and Isabela). On previous travels I've used two different compa... See more

Company details

  1. Telecommunications Service Provider

About Holafly

Written by the company

Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.

Features:

  • Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
  • Holafly has an App so you can manage and monitor your eSIM.
  • Multi-operator coverage in many countries.
  • Unlimited data plans.
  • Top up extra days or data.

Support:

Headquarters:

2 Dubling Langings,

North Wall Quay, Dublin 1, Dublin, D01 V4A3

Legal name:

HOLAFLY LIMITED

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Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

109K reviews

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4.7

All reviews

(108,994)

47,478 reviews in the last 12 months

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usa
Rated 5 out of 5 stars

Easy, affordable and dependable

This was easy to use. I had NO issues with speed or connectivity my entire trip throughout rural USA. I have already recommended it to friends and family. And I will absolutely be using Holafly again in the future.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Holafly Don't fly without it!

It was easy to purchase my plan, I set it to a future date. It started as I landed in the USA and worked brilliantly the whole stay. I can not travel without Internet as I have my own business. I can highly recommend it. I won't use any other E Sim now.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Holafly saved me in the States

I am coming off the back of needing to last minute switch from Airalo to Holafly. Upon arriving in Denver, USA, I had trouble connecting my Airalo eSim. It started working the next day and then stopped 3 days later. I made the switch to Holafly. It connected to the network immediately after installing, and it never let me down for the day I had left in the area. Just remember to turn your roaming on!

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Poor reliability in the USA

Network traffic is routed through Spain. We're in the USA and the speed and reliability is very poor. Other providers off better connection speed. Constantly dropping out or cannot get more than 1 or 2 bars. I've need to switch sims. No recommended

February 25, 2026
Unprompted review
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Reply from Holafly

Hello Stuart, this is Ana,

We appreciate you sharing your experience. We're sorry to hear about the routing issues with your USA line, slow speeds, and the quality of connection you've faced. We'll investigate these concerns to improve our service. Thanks for your feedback.

Furthermore, we will be reaching out to you shortly to ensure your concerns are resolved. Please do not hesitate to get in touch if you need further assistance.

Kind regards,
Ana Camayo | Analyst
Customer Experience

Rated 5 out of 5 stars

I have been looking for a solution for…

I have been looking for a solution for phone usage abroad for a while now and came across Holafly on a flight! I used it for a trip to see family in the USA and was really impressed with the ease and quality of the service. Definitely will be using for my future trips.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

HOLAFLY DOES NOT WORK OUTSIDE OF MAJOR…

HOLAFLY DOES NOT WORK OUTSIDE OF MAJOR CITIES IN LATAM.

BIGGEST REGRET OF MY TRIP TO LATAM WAS THE ESIM PROVIDER.

I got orange for my wife, that's how I'm able to leave this review. My brother is USA on TMobile, he's set. My wife on orange, she's set..

I'm on holafly on the bloody UNLIMITED and it RARELY WORKS OUT OF ANY MAJOR CITY.

THIS IS THE TRUTH, AVOID THIS RUBBISH.

February 20, 2026
Unprompted review
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Reply from Holafly

Hello Jonathan, this is Ana,

We appreciate you sharing your experience. We're sorry to hear the service didn't meet your expectations outside major cities in LATAM. We'll investigate the coverage issues you encountered with our unlimited data plan. Your feedback is valuable as we work to improve our service and help desk experience.

We will reach out to you shortly to follow up on this matter. In the meantime, please feel free to contact us if you have any further questions.

Best regards,
Ana Camayo | Analyst
Customer Experience

Rated 5 out of 5 stars

I wan't really satisfied with the…

I wan't really satisfied with the service in the USA at Manhattan, it was slow network and also the e-sim was routed thru Chinese gateway. The good review is for the support and for the refund. I was able to ask a re found in perspective of the not used day amount. I had to ask the refund 2 times, but then I got it. This improved my trust, maybe if I go to Chinese or HK or other in the are this will be my choose as I know I can expect the refund if it's not working.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Holafly eSIM with unlimited data

I’ve been using Holafly eSIMs on my travels for a few years. With their unlimited data I find them easy to install and quite reliable as it was on my recent trip to the USA. I did experience just one hiccup this time around; contacted Holafly thru the chat and the issue was resolved. Their associates/agents are usually helpful, empathetic and professional. If you need, they can help with the eSIM installation and, there’s a WhatsApp contact # 👍🏽

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Was very simple to set up and ready to…

Was very simple to set up and ready to use as soon as I landed in the USA. No issues with coverage was a couple times became a little slow. The only issue I had was anything I looked up with a dollar value would show in Japanese yen not USD I was in USA. It was so good to not have to worry about data usage and know I could always contact home when needed. Will definitely be using for all future trips.

January 18, 2026
Unprompted review

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